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Solved: Connection problems with Sony Vaio VGN N220E

Discussion in 'Networking' started by jimmydime, Jan 24, 2013.

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  1. jimmydime

    jimmydime Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    3
    Hello all.
    This one has me stumped. Recently reformatted this Sony laptop and all went well. The unit has all the up to date drivers, including the LAN. It is using LAN-Express AS IEEE 802.11 Wireless LAN Driver with updates to MarvellĀ® AtherosĀ® Extensible Wireless LAN Driver.
    Both of these installed, but I had to do in compatibility mode for Windows XP. Not sure why. Tried it with normal installation and each time I received the warning "software might not have installed properly". After I did this I thought that if the drivers did not install properly that something would be messed up. Hence another reformat.
    Getting to the problem (after proper install of the drivers). The unit will not connect to the internet.
    I have browsed through the forums here and there are many similar cases but not exact. I have tried all the suggestions made on other forums but to no avail.
    The unit sees the router.. tries to identify, stumbles around a bit and then declares it an unknown network.
    It marks it as a "public" network, and connects locally only. Trouble shooting included trying all the different security settings on the router and the laptop, tried reassigning IP addresses. Put the laptop in DMZ zone, shut off UPnP, restored UPnP, ect, ect.
    Then tried an open system with no security protocol ...... BAM connects to the internet.
    This is obviously no good. I am running a Belkin wireless N router. There are 17 wireless devices that connect to this router with no issues. Also running this PC with no security or Wep enabled would not be an option as it belongs to a non-profit organization that has at least 100 devices that connect to the internet with WPA/2.
    More info.. Running Windows Vista Home Premium.
    Any help figuring this out would be great.... thanks in advance.:(
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,891
    First Name:
    Wayne
    What windows version are you using
    Vista and XP drivers are here

    http://esupport.sony.com/US/p/model...te_id=1&region_id=1&tab=download#/downloadTab

    sounds like a driver issue you have

    on the adapter post the following
    ------------------------------------------------------------------------
    How to identify hardware in Device Manager

    right click on the wireless device

    from the menu choose
    properties
    Click on the Details Tab
    Under the Property - drop down
    Select hardware ids
    Right click and select all
    Then right click again and select copy
    Copy and paste that information here

    You should see a code similar to this

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    please reply with the full code for your device(s)

    The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    Vendor ID = 8086
    Device ID = 008A

    Post back those two numbers make sure we know which is vendor ID and which is device ID

    These codes can be looked up at this site http://www.pcidatabase.com/

    As an example the link for that database tells us that;
    Vendor ID code 8086 is for this vendor - Intel Corporation
    Device ID code 008A is for this device - Intel Centrino Wireless-N1030


    ------------------------------------------------------------------------
     
  3. jimmydime

    jimmydime Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    3
    Hey. Thanks for replying so quickly.
    Operating system is Vista. I download the drivers from the sony web site. The Lan Express AS lEEE first and then the Marvell Atheros Extensible... I believe its an update.
    Here is the information from the device manager.

    PCI\VEN_168C&DEV_001C&SUBSYS_04231468&REV_01
    PCI\VEN_168C&DEV_001C&SUBSYS_04231468
    PCI\VEN_168C&DEV_001C&CC_020000
    PCI\VEN_168C&DEV_001C&CC_0200

    Thanks.
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,891
    First Name:
    Wayne
    Thats coming up as the Atheros AR5007EG and that adapter on vista has a lot of issues - mainly as you describe - will connect to unsecured network and not secured

    the fix is the driver from the manufacturers web, OR the majority of fixed are from the atheros site

    try this
    AR5007EG
    Vista 32 / 64 Bit
    Direct link Drivers for Atheros AR5007EG and Windows Vista 32 / 64 bit
    You only need to click on the green download button labelled " Click to Download " and wait, the file will download - you do not need to click on any other buttons to get the download started

    To install the driver you will need to do the following

    Extract the downloaded zip file into a folder on the PC
    then

    > Start Globe
    > Control Panel
    > System and maintenance
    > Scroll down to Device manager
    > network adaptors, click on the + >
    > Right click on the AR5007(EG) Adapter
    > click on Update Driver Software...
    > click on Browse my computer for driver software
    > let me pick from a list of device drivers on my computer
    > Have Disk
    > click on the Button Browse...
    > Locate the folder you extracted the zip folder and highlight the .inf file
    you should see two files with .inf
    Vista 32Bit AR5007 netathv.inf
    Vista 64Bit AR5007 netathvx.inf
    Vista 32Bit AR5007EG netathr.inf
    Vista 64Bit AR5007EG netathrx.inf
     
  5. jimmydime

    jimmydime Thread Starter

    Joined:
    Jan 24, 2013
    Messages:
    3
    Followed your instructions to the letter. Working as normal. Problem solved.
    Thanks so much, really appreciated.
     
  6. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,891
    First Name:
    Wayne
    your welcome (y) thanks for letting us know
     
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