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Solved: Control Panel Problems

Discussion in 'Windows 7' started by grillinman, Apr 18, 2010.

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  1. grillinman

    grillinman Thread Starter

    Joined:
    Feb 25, 2008
    Messages:
    88
    For some reason several days ago I noticed an annoying problem with my taskbar control panel items. When right click them and try to open "Network and Sharing" or the "Action Center" nothing happens. There is a brief moment when it uses processor time but nothing ever opens. I AM able to open these thing using Explorer and clicking them in the control panel.

    I had an issue the other day that was fixed by rolling back and uninstalling the latest round of Windows Updates (4/13/10). This was an issue that was preventing me from connecting from my wireless network. I was hoping that the above mentioned issue would also be solved by this (they happened around the same time) but this wasn't the case.

    Any ideas?
     
  2. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
    System Restore??

    Follow the below instructions Carefully:
    1. Download HiJackThis from the link in my signature
    2. Run a Scan.
    3. Save a Logfile(On your Desktop)
    4. DO NOT FIX ANYTHING BY YOURSELF.
    (Fixing Anything Might cause Unwanted System Instability,BSOD's and Even Render your System Unusable)
    5.Copy and Paste all the contents
    6. Paste them in the reply Window
     
  3. grillinman

    grillinman Thread Starter

    Joined:
    Feb 25, 2008
    Messages:
    88
    Yes I used System Restore (foolishly) to do this "uninstall."

    I will run a Hijack This and post log results.

    Thanks for the reply!
     
  4. grillinman

    grillinman Thread Starter

    Joined:
    Feb 25, 2008
    Messages:
    88
    Here you go.



    Logfile of Trend Micro HijackThis v2.0.3 (BETA)
    Scan saved at 9:25:57 PM, on 4/19/2010
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16385)
    Boot mode: Normal

    Running processes:
    C:\Program Files (x86)\Dell Photo AIO Printer 926\dlcxmon.exe
    C:\Program Files (x86)\Dell Photo AIO Printer 926\memcard.exe
    C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
    E:\Program Files (x86)\ASUS\AI Suite\AiNap\AiNap.exe
    E:\Program Files (x86)\ASUS\AI Suite\QFan3\QFanHelp.exe
    C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
    E:\Program Files\Adobe\Reader\reader_sl.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\BullGuard Ltd\BullGuard\Files32\Spamfilter\LittleHook.exe
    C:\Windows\SysWOW64\DllHost.exe
    C:\Program Files (x86)\TrendMicro\HiJackThis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O3 - Toolbar: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [Ai Nap] "E:\Program Files (x86)\ASUS\AI Suite\AiNap\AiNap.exe"
    O4 - HKLM\..\Run: [QFan Help] "E:\Program Files (x86)\ASUS\AI Suite\QFan3\QFanHelp.exe"
    O4 - HKLM\..\Run: [Cpu Level Up help] "E:\Program Files (x86)\ASUS\AI Suite\CpuLevelUpHelp.exe"
    O4 - HKLM\..\Run: [BlackBerryAutoUpdate] C:\Program Files (x86)\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe /background
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "E:\Program Files\Adobe\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O9 - Extra button: BullGuard - {27FD17FB-CF63-486b-B2BE-8D8781CBEA01} - C:\Program Files\BullGuard Ltd\BullGuard\Files32\Antiphishing\IE\BGAntiphishingIE.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\bglsp.dll
    O13 - Gopher Prefix:
    O15 - Trusted Zone: *.skillport.com
    O15 - Trusted Zone: *.skillwsa.com
    O15 - Trusted IP range: http://192.168.1.1
    O15 - ESC Trusted IP range: http://192.168.1.1
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - https://oas.support.microsoft.com/ActiveX/MSDcode.cab
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
    O16 - DPF: {5AE58FCF-6F6A-49B2-B064-02492C66E3F4} - http://catalog.update.microsoft.com.../en/x86/MuCatalogWebControl.cab?1257606404514
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2FCD6CE3-BB37-4A29-9BFE-894651F2E23F}: NameServer = 74.84.119.150,97.64.180.153
    O20 - AppInit_DLLs: BgGamingMonitor.dll
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: ASUS System Control Service (AsSysCtrlService) - Unknown owner - C:\Program Files (x86)\ASUS\AsSysCtrlService\1.00.02\AsSysCtrlService.exe
    O23 - Service: BgRaSvc - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\Support\BgRaSvc.exe
    O23 - Service: BullGuard scanning service (BsScanner) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardScanner.exe
    O23 - Service: BullGuard update service (BsUpdate) - BullGuard Ltd. - C:\Program Files\BullGuard Ltd\BullGuard\BullGuardUpdate.exe
    O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - C:\Program Files (x86)\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe
    O23 - Service: dlcx_device - - C:\Windows\system32\dlcxcoms.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: NBService - Nero AG - C:\Program Files (x86)\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: PnkBstrB - Unknown owner - C:\Windows\system32\PnkBstrB.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 9404 bytes
     
  5. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
    The log seems clean.
    But as a precaution try running a full scan with SAS and MalwareBytes.
    (Download link in my sign.)
     
  6. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
    Try Running "sfc /scannow" from an elevated command prompt and "chkdsk /r".
    Let us know your real experience!
     
  7. grillinman

    grillinman Thread Starter

    Joined:
    Feb 25, 2008
    Messages:
    88
    I ran the /sfc as admin the other day and it returned no errors. I will run a chkdsk when I get home.

    Something that caught my eye is the several things in the HiJack This log that were "file missing." One of these was Windows Media Player. I hardly ever use the thing but I did test and try to open it and it won't open from the "pinned to tasbar" icon or the start menu. I didn't have the time to track down the .exe and try open it there but this definitely tells me something is amiss. Perhaps the chkdsk will turn something up.
     
  8. antech

    antech Banned

    Joined:
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    Messages:
    1,427
    Surely
     
  9. grillinman

    grillinman Thread Starter

    Joined:
    Feb 25, 2008
    Messages:
    88
    So I eventually reinstalled my OS, typically the last thing I'd ever do. It now seems that the newest Java update caused all my problems! ARGH!
     
  10. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
    Sorry to ask,
    but how did the latest Java Update caused the indefinite and unknown problem?
     
  11. grillinman

    grillinman Thread Starter

    Joined:
    Feb 25, 2008
    Messages:
    88
    I'm not a programmer nor do I pretend to be so I can't answer that. I was so frustrated I didn't debug any of my crash dumps either. All I know is that the ONLY thing that changed between working and not working was that update.
     
  12. antech

    antech Banned

    Joined:
    Feb 23, 2010
    Messages:
    1,427
    You cant just blame JAVA for your crashes!
     
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