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Solved: Corrupt or missing files

Discussion in 'Windows 8' started by Scaffking1, Mar 5, 2015.

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  1. Scaffking1

    Scaffking1 Thread Starter

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    I recently went in to my registry and removed some items I should have not and I don't want to refresh or restart windows to it's former state and have to get rid of all the garbage (bloatware) again that comes with a new computer and so on. I have the CBS log files which I could paste if someone wants to help me. I've tried to fix problem myself but cannot. Right now I can't even do windows update it works but doesn't install the update. It's the latest windows defender update. Ive tried renaming software distribution folder and turning off windows update off and on creating a new folder called software distribution folder. But that still didn't work. I'm hoping someone could help me because I play My country 2020 alot which is an app on windows 8 and I'm worried it's going to set my city back to brand new. Thanks
     
  2. Scaffking1

    Scaffking1 Thread Starter

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    Ive always thought I was ok with going in the registry have brought back machines from the black or blue screens but this is my new and latest computer and I realize I should not go in there.
     
  3. Scaffking1

    Scaffking1 Thread Starter

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    I wish I was a computer programmer.
     
  4. Scaffking1

    Scaffking1 Thread Starter

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    I do have teamviewer installed if someone wants to take over and fix this problem.
     
  5. bbearren

    bbearren

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    Open an elevated Command Prompt (Run as administrator) and type (without the quotes) "sfc /scannow"

    Note the space between sfc and / - it has to be there. This could take a while to run, but be patient and let it run to completion. It will give you a report when it is finished of what it found and what it could accomplish.
     
  6. Scaffking1

    Scaffking1 Thread Starter

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    I have done this already more than once and stated that I have the CBS log files already. I am the administrator of this computer. But Ill do it again. I have done it in it safe mode and regular mode and always with a administrative command prompt.
     
  7. bbearren

    bbearren

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    Open Notepad using "Run as administrator". Click File > Open and navigate to Windows\Logs\CBS\ then click the dropdown after the File name box and select All Files (*). Select the CBS.log file and click Open.

    Next click Edit > Find and in the textbox type (without the quotes) "cannot repair" then click the Find Next button. This will take you directly to the first file that sfc wasn't able to fix and why. Open a second Notepad (doesn't have to be Run as administrator) and copy the line containing the "cannot repair" file to the new Notepad.

    Click the Find Next button to get to the next file that couldn't be fixed, and copy that line to the second Notepad. Continue doing this until there are no more instances of "cannot repair" in the CBS log. You can close that Notepad.

    In your second Notepad click on Format and uncheck Word Wrap, then copy everything and include that in your next post.
     
  8. Scaffking1

    Scaffking1 Thread Starter

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    I have a lot difficultys doing thiCannot repair member file [l:36Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of pr Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatchncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTUREs properly. But it seems to be the same thing.I was in the registry trying to remove nvidia phsx all instances of it . I had a game used these properties and have since removed that game. But nvidia phsx is still in my control panel as a blank icon which I cannot remove and I deleted all of my display adaptors /drivers and reinstalled them to the proper ones and they work fine but still couldn't get rid of that icon which isn't even installed.

    Sorrry I couldn't do a better job but like I said it seems to be the same thing when I go down the list.
     
  9. Scaffking1

    Scaffking1 Thread Starter

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    I have AMD catalyst installed and I always update my computer and I have malwarebytes too . Simple windows update as definitions for windows defender should work. I guess this must be a driver issue somehow.
     
  10. bbearren

    bbearren

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    Try this: open an elevated Command Prompt and type (without the quotes) "Dism /Online /Cleanup-Image /RestoreHealth"

    Let that run to completion, then run sfc /scannow from an elevated Command Prompt.

    Repeat the instructions about the CBS log for your next post.
     
  11. Scaffking1

    Scaffking1 Thread Starter

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    I did a better job this time. Here are the files
    CSI 00000588 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 100000590 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch CSI 00000592 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatchCannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :CSI 00000590 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :CSI 00000590 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatchCSI 00000590 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :CSI 00000590 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" : Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" : Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" : Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-04 14:00:32, Info CSI 00000591 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" : 00000586 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2015-03-06 12:43:09, Info CSI 00000587 Hashes for file member \SystemRoot\WinSxS\amd64_prncacla.inf_31bf3856ad364e35_6.3.9600.17415_none_95dd5540d57f8c01\Amd64\CNBJ2530.DPB do not match actual file [l:36{18}]"Amd64\CNBJ2530.DPB" :
    Found: {l:32 b:Uns1ms+5t5+vlHprCha/kaoxAMGLKjzm59N+vNXqvNo=} Expected: {l:32 b:n520k714Uu3utHa5JGQ6HQYbZphKhlMWq5pEmfnCDuw=}
     
  12. Scaffking1

    Scaffking1 Thread Starter

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    I also ran a program called sfcfix.exe I believe it's called it fixed one thing but it says there is 24 corrupt files and it gave me a log too. Not sure if that will help you.
     
  13. Scaffking1

    Scaffking1 Thread Starter

    Joined:
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    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-03-06 14:42:17.104
    Microsoft Windows 8.1 Update 3 - amd64
    Not using a script file.




    AutoAnalysis::
    FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415.



    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 24
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 1
    SURT total detected corruption count: 0
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.




    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2015-03-06 15:55:24.475
    ----------------------EOF-----------------------
     
  14. Scaffking1

    Scaffking1 Thread Starter

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    Hope this helps but it seems to be the same problem in every instance of it.
     
  15. Scaffking1

    Scaffking1 Thread Starter

    Joined:
    Mar 5, 2015
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    SFCFix version 2.4.3.0 by niemiro.
    Start time: 2015-03-06 17:46:19.966
    Microsoft Windows 8.1 Update 3 - amd64
    Not using a script file.




    AutoAnalysis::
    FIXED: Performed DISM repair on file Amd64\CNBJ2530.DPB of version 6.3.9600.17415.



    SUMMARY: Some corruptions could not be fixed automatically. Seek advice from helper or sysnative.com.
    CBS & SFC total detected corruption count: 30
    CBS & SFC total unimportant corruption count: 0
    CBS & SFC total fixed corruption count: 1
    SURT total detected corruption count: 0
    SURT total unimportant corruption count: 0
    SURT total fixed corruption count: 0
    AutoAnalysis:: directive completed successfully.




    Successfully processed all directives.
    SFCFix version 2.4.3.0 by niemiro has completed.
    Currently storing 0 datablocks.
    Finish time: 2015-03-06 18:04:38.623
    ----------------------EOF-----------------------
     
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