Solved: Corsair H2100 Wireless dongle randomly disconnects

[anterius]

I just had this headset replaced with a new unit only to find the problem still exists. I tried different USB ports, and directly connecting the USB dongle to find the same problem. I've attempted to reinstall the drivers and am suffering the same issue. I've tried known-working devices in the same port and don't experience this issue. I used USBLogView to monitor which port was disconnecting.

The USB dongle disconnects/reconnects at random intervals.

Any advise toward the resolution of this issue would be greatly appreciated.

Edit:
Attached is "USB Log 1.txt" which is a capture from USBLogView during which time the USB dongle, attached to the USB extension cable was plugged in and the headset off. At the end of this log, I unplug the extension cable from my PC and connect it to the next USB port.

- Mark

 

[anterius]

Problem seems to have been the extension cable. Tried another extension cable, same problem. Direct connection, resolved. Stinks, but that's how it is.