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Solved: Counterfeit Windows Banner and Conversion

Discussion in 'Windows XP' started by keyser.soze, Jul 15, 2006.

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  1. keyser.soze

    keyser.soze Thread Starter

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    I am the victim of counterfeit software. I purchased a PC at an office "fire sale". The machine was recently "upgraded" to Windows XP. I paid a few bucks for the machine I was planning to use as a media server on my network. The system worked fine for a few weeks and then I got the "You may be the victim of counterfeit software" banner at login.

    I did what I thought was the "right thing" and completed the "purchase" of a legit version of the software. I paid Microsoft for a genuine copy of the software and followed the instructions in the email confirmation I received. My machine was not eligible for the online conversion so I waited for the actual CD to arrive.

    It arrived today and I proceeded with the reinstallation. I selected "upgrade" from the menu and the process completed. But the banner still shows that I have a counterfeit copy. And now ... I cannot log into the machine at all. Has anyone experienced this problem?

    I am thinking that I will need to reinstall the software from scratch, but I don't want to lose my "My Documents" folder and associated files which MAY be overwritten with a new install.

    I tried to power-up the machine and then use another machine to retrieve the few files I cannot be without from another machine on my network ... but no luck. They system won't allow me to log on.

    Anybody have any advice?
     
  2. steven1350

    steven1350

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    boot up a linux live cd.(like knoppix)

    from there, copy your files to a network computer.
    Then re-install your os, then retrieve the files.
     
  3. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Did you purchase the legit copy from Microsoft?

    Are you able to get into safe mode?
     
  4. ozrom1e

    ozrom1e

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    I think you are stuck in a install loop where there was an installation of Windows going on and did not finish. To get the information you want backed up from this hard drive what you are going to have to do is remove the hard drive from this computer and install it is another computer as a slave drive and when the computer recognizes it then you can manually backup your data to another media like CD-R or DVD. Then re-install in the original machine as a master drive and then go thru the Windows XP install.

    Have a good day.
     
  5. ~Candy~

    ~Candy~ Retired Administrator

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    Ok, I'm confused.

    Who recently 'upgraded to XP'? You or the office fire sale people? What operating system was on it before, and was IT 'legit'? What did you get from MS? A FULL XP install cd, or just the upgrade? What does the top of the installation cd read?

    Usually you won't be given an option to 'upgrade' if XP is already on the system. Perhaps if it were XP Home, you'd have that choice.

    Also, was there more to the banner message? Perhaps something like this?

    http://pressf1.pcworld.co.nz/showpost.php?p=448490&postcount=2
     
  6. Rich-M

    Rich-M

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    Candy,
    This is a special program thorugh the Genuine Advantage logon..it takes you to a site and sells you XP pro for $149 and you can upgrade an existing version of XP Pro because this one is SP2 which the bogus ones are not and you can do it right from Windows.They send you the cd and email you the product code for some reason or other and I believe it is the full version which you can do an upgrade with.
    I thgink Ozram1e is right that the install never finished and we will hope cd player is OK etc.. to rerun it or even run repair:
    http://www.michaelstevenstech.com/XPrepairinstall.htm
     
  7. ozrom1e

    ozrom1e

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    I never though of doing a repair-install, good suggestion but I still think that the post I made about backing up should be done just to safe guard the data.

    Thanks Rich-M
     
  8. Rich-M

    Rich-M

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    Absolutely backup for certain and I was thinking that repair would also change the product code if that has not happened yet as well.
     
  9. ~Candy~

    ~Candy~ Retired Administrator

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    So you don't think there are bogus Windows XP SP2 disks flying around? :eek:
     
  10. Rich-M

    Rich-M

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    Oh there may well be, but we know the biggy is XP Corp and is pre SP1 even.
    I have done a few updates over phone with these versions for friends many states away who got burnt by local sellers...
     
  11. keyser.soze

    keyser.soze Thread Starter

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    Cookiegal ...

    I did purchase the legit copy and have received the install disk. When I complete the install, I am stuck in the cycle that tells me that my copy of windows needs to be validated. When I click validate ... it tells me that my copy is alreay valid and activated.

    But I still get the banner and can't logon.
     
  12. keyser.soze

    keyser.soze Thread Starter

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    1. Don't be confused ... the office people upgraded the machine.
    2. From Win2K Pro to XP Pro. Yes it was legit.
    3. I got the Install CD they send in the Windows Genuine Advantage Kit ... the latest version of Windows XP Pro with SP2
    4. I got the option to repair ... or install new
    5. The banner text read You may be the vicitim of software counterfeiting. But not to the degree of detail as the first paragraph in your link.
     
  13. keyser.soze

    keyser.soze Thread Starter

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    DOH! I hope there's a better way!
     
  14. keyser.soze

    keyser.soze Thread Starter

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    Thanks Rich ...

    But I tried the repair option (and the "hidden" repair option) with no luck ... now I can't even log on to the system. I am stuck in the loop of "please validate this copy". Before I tried to become "legit" I could at least use the system.

    This is frustrating.
     
  15. ozrom1e

    ozrom1e

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