Solved: CPU running at very high levels, fan making loud noise

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daggan13

Thread Starter
Joined
Dec 16, 2011
Messages
27
Hey all,

First timer here with very little computer experience. I've been browsing the forum via google, and I noticed a bunch of people had the same problems as I do right now. However, I have no idea if I have the same problem as them, and I would be grateful if someone walked me through this. I have a DELL latitude D620 running XP SP3. I use McAfee Total protection 2012.

Basically, in the past month or so, my CPU has been gradually increasing to the point where every couple of seconds it becomes 100%. The computer is still usable, but it overheats signficantly and I want to catch the problem (if there is one) before it becomes worse. The biggest contributers to this problem are services.exe and about 8 different svchost.exe running at once (sometimes ALOT more than that). These typically take up at least 50% of the CPU at any given time.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27:37 PM, on 12/16/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17106)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Wave Systems Corp\Common\DataServer.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\WINDOWS\system32\mfevtps.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Apoint\HidFind.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\DOCUME~1\Daggan\LOCALS~1\Temp\eauninstall.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Daggan\Application Data\Mozilla\Firefox\Profiles\6sfyjabt.default\extensions\{E173B749-DB5B-4fd2-BA0E-94ECEA0CA55B}\components\afom.exe
C:\Documents and Settings\Daggan\Desktop\procexp.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061130
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=6061130
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=488
R3 - URLSearchHook: (no name) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20111115115900.dll
O2 - BHO: (no name) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - (no file)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [NVHotkey] rundll32.exe nvHotkey.dll,Start
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Document Manager] C:\Program Files\Wave Systems Corp\Services Manager\DocMgr\bin\docmgr.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: EMBASSY Trust Suite Secure Update.lnk = C:\Program Files\Wave Systems Corp\Services Manager\Secure Update\AutoUpdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.mcafee.com
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.11) - http://gameadvisor.futuremark.com/global/msc311.cab
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - (no file)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\mcsniepl.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: DataSvr2 - Wave Systems Corp. - C:\Program Files\Wave Systems Corp\Common\DataServer.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\Logishrd\LVMVFM\LVPrcSrv.exe
O23 - Service: McAfee Activation Service (McAWFwk) - Unknown owner - c:\PROGRA~1\mcafee\msc\mcawfwk.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: McAfee Anti-Spam Service (MSK80Service) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Pure Networks Net2Go Service (nmraapache) - Pure Networks, Inc. - C:\Program Files\Pure Networks\Network Magic\WebServer\bin\nmraapache.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Pure Networks, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: NTRU Hybrid TSS v2.0.25 TCS (tcsd_win32.exe) - Unknown owner - C:\Program Files\NTRU Cryptosystems\NTRU Hybrid TSS v2.0.25\bin\tcsd_win32.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--
End of file - 11140 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
Considering the massive number of programs and services that your computer has auto-starting and running in the background, it's no surprise that the CPU usage is high.

It's also my guess it has a lengthly startup time and runs like a turtle at times.

----------------------------------------------------------

Start HiJackThis, but don't run a scan.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click on the "Save List" button.

Save the "uninstall_list.txt" file somewhere.

It'll then open in Notepad.

Return here to your thread, then copy-and-paste the entire file here.

----------------------------------------------------------

Click Start - Run, then type in

%temp%

and then click OK.

Click Start - Run, then type in

c:\windows\temp

and then click OK.

Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

After you're done, restart the computer.

----------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
The Dell Latitude D620 laptop supports up to 4 GB of RAM. How much RAM does yours have?

If you don't know for sure, right-click MY COMPUTER and then click Properties. The amount will be at the bottom of the "General" tab.

---------------------------------------------------------
 

daggan13

Thread Starter
Joined
Dec 16, 2011
Messages
27
Hi Flavallee,

Thanks for responding. My computer has 2.5 GB of RAM. Below is the uninstall list.

32 Bit HP CIO Components Installer
Adobe AIR
Adobe Bridge 1.0
Adobe Common File Installer
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Help Center 1.0
Adobe Photoshop CS2
Adobe Reader X (10.1.1)
Adobe Shockwave Player 11.6
Adobe Stock Photos 1.0
ALPS Touch Pad Driver
Apple Application Support
Audacity 1.2.6
Bluetooth Stack for Windows by Toshiba
Broadcom Advanced Control Suite
Broadcom TPM Driver Installer
CameraHelperMsi
CinemaForge
Compatibility Pack for the 2007 Office system
Conexant HDA D110 MDC V.92 Modem
Critical Update for Windows Media Player 11 (KB959772)
Dell Embassy Trust Suite by Wave Systems
Dell Support 3.2.1
Dell Wireless WLAN Card
Digital Line Detect
DivX Web Player
Document Manager Lite
EMBASSY Security Center
EMBASSY Trust Suite by Wave Systems
erLT
ETS Launch Pad
ETS Upgrade
Futuremark Measurement Services Client
High Definition Audio Driver Package - KB835221
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Imaging Device Functions 10.0
HP Officejet J6400 Series
HP Smart Web Printing
HP Solution Center 10.0
HP Update
iTunes
Java(TM) 6 Update 29
Last.fm 1.5.4.27091
Logitech Webcam Software
Logitech Webcam Software Driver Package
LWS Facebook
LWS Gallery
LWS Help_main
LWS Launcher
LWS Pictures And Video
LWS Twitter
LWS Video Mask Maker
LWS VideoEffects
LWS Webcam Software
LWS WLM Plugin
LWS YouTube Plugin
McAfee Total Protection
McAfee Virtual Technician
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2572067)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft National Language Support Downlevel APIs
Microsoft Office Small Business Edition 2003
Microsoft Silverlight
Microsoft User-Mode Driver Framework Feature Pack 1.5
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual J# 2.0 Redistributable Package
Minitab 15 English
Modem Helper
Mozilla Firefox 8.0 (x86 en-US)
MSVC80_x86
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Network Magic
Nokia Connectivity Cable Driver
NTRU Hybrid TSS v2.0.25
NVIDIA Drivers
PC Connectivity Solution
Pidgin
PowerDVD 5.7
Preboot Manager
Private Information Manager
QuickSet
QuickTime Alternative 3.2.2
Roxio DLA
Roxio Express Labeler
Roxio RecordNow Audio
Roxio RecordNow Copy
Roxio RecordNow Data
SAMSUNG Mobile USB Modem 1.0 Software
Secure Update
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft Windows (KB2564958)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB2183461)
Security Update for Windows Internet Explorer 7 (KB2360131)
Security Update for Windows Internet Explorer 7 (KB2416400)
Security Update for Windows Internet Explorer 7 (KB2482017)
Security Update for Windows Internet Explorer 7 (KB2497640)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB931768)
Security Update for Windows Internet Explorer 7 (KB933566)
Security Update for Windows Internet Explorer 7 (KB937143)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 7 (KB978207)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2491683)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Security Wizards
SigmaTel Audio
SimCity 4 Deluxe
Skype™ 4.2
Sonic Update Manager
swMSM
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 7 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
upekmsi
Wave Infrastructure Installer
Wave Support Software
Windows Defender
Windows Driver Package - Nokia Modem (05/22/2008 3.8)
Windows Driver Package - Nokia Modem (08/03/2007 6.84.0.2)
Windows Driver Package - Nokia Modem (10/12/2007 3.6)
Windows Driver Package - Nokia pccsmcfd (10/12/2007 6.85.4.0)
Windows Installer Clean Up
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows Media Player 9 Series Winter Fun Pack
Windows XP Service Pack 3
WinRAR archiver
Xvid 1.1.2 final uninstall
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
While I'm reviewing your "uninstall_list.txt" log, go to Add Or Remove Programs and uninstall Windows Defender.

Windows Vista and Windows 7 users are stuck with it and can only disable it, but it can be uninstalled in Windows XP because it's not integrated in it.

----------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
Adobe Flash Player 10 Plugin needs to be updated to version 11.1.102.55

Adobe Flash Player ActiveX(unknown version) needs to be updated to version 11.1.102.55

Java(TM) 6 Update 29 needs to be updated to version 1.6.0.30(6 Update 30)

Malwarebytes Anti-Malware 1.51.2.1300 needs to be installed.

Mozilla Firefox 8.0 needs to be updated to version 8.0.1

Skype 4.2 needs to be updated to version 5.6.0.110
If you no longer need or use it, uninstall it instead.

SUPERAntiSpyware 5.0.0.1142 needs to be installed.

Click the green icon with white arrow at each site to download and save them.

After they've all been downloaded and saved, close all open browser windows.

Install and update them as needed.

There's no need to uninstall the old version before installing the new version because the new version will overwrite and replace the old version.

Restart your computer if prompted to so the install process can finish.

Do NOT run any scans yet after you install Malwarebytes and SUPERAntiSpyware.

----------------------------------------------------

Did you have any trouble with deleting the accumulation of temp files in those 2 temp folders?

----------------------------------------------------

Do you still have McAfee SiteAdvisor in that computer, or has it been uninstalled?

The HiJackThis scan log is showing several phantom entries for it.

----------------------------------------------------
 

daggan13

Thread Starter
Joined
Dec 16, 2011
Messages
27
The temp folders had over 16,000 files combined, and took about 3-5 minutes to delete. The %temp% folder kinda hanged for a little during the deletion, but it ended up working.

I'll get on to the downloading now. thanks
 

daggan13

Thread Starter
Joined
Dec 16, 2011
Messages
27
Downloaded.

I had a problem with McAfee installation such that it would freeze during installation. What I ended up doign was first installing it with all the files, and that slowed my computer down considerably. SiteAdvisor was included in that install. I then uninstalled McAfee from my computer, and reinstalled again without all the extras. Now I just use the Total Protection part without Site Advisor.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
If those 2 temp folders were that massively-filled with temp files, it would be normal for the deletion process to "hang" for a short time. The main thing is that the files deleted.

After you finish with all the installing and updating and have restarted the computer for the last time, run the previous instructions again for %temp% so you can clean out that temp folder again.

-------------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
Downloaded.

I had a problem with McAfee installation such that it would freeze during installation. What I ended up doign was first installing it with all the files, and that slowed my computer down considerably. SiteAdvisor was included in that install. I then uninstalled McAfee from my computer, and reinstalled again without all the extras. Now I just use the Total Protection part without Site Advisor.
Okay, thanks.

We'll delete the log entries for McAfee SiteAdvisor later.

------------------------------------------------------------
 

daggan13

Thread Starter
Joined
Dec 16, 2011
Messages
27
Alright, restarted and did the %temp% delete. The SUPERAntiSpyware program seems to now run in the background upon start-up, if that matters.

Also, if it helps, McAfee scans tend to run up to 5-8 hrs on my computer. I assume that has something to do with the number of files I have on computer. If that can be fixed as well, that would be a lifesaver.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
Start SUPERAntiSpyware, then click "Preferences", then uncheck the top 2 boxes in "Startup Options", then close SUPERAntiSpyware.

Go to Start - Run - MSCONFIG - OK - "Startup" tab, then uncheck the SUPERAntiSpyware entry, then click Apply - OK/Close - Restart.

When the small System Configuration Utility window appears, ignore its message. Put a checkmark in the lower left of that window before you click OK to close it.

The bug icon should now be gone from the taskbar.

---------------------------------------------------------

I don't know how often you run a scan with McAfee, but there's no need for it to automatically run a scheduled scan every day.

Besides the scanning process bogging down your computer, a daily scheduled scan isn't necessary.

---------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
Go back to Start - Run - MSCONFIG - OK - "Startup" tab.

Write down the names in the "Startup Item" column that have a checkmark next to them.

If the column isn't wide enough to see the entire names of any of them, widen the column.

Submit those names here in a vertical list, and make sure to spell them exactly as you see them there.

I'll then advise you which ones to uncheck.

--------------------------------------------------------
 

daggan13

Thread Starter
Joined
Dec 16, 2011
Messages
27
I changed the preferences of SUPERSpyware, but the SuperSpyware item was not in the startup tab under msconfig.

Copy+Pasting the list wasn't formatted right, so I uploaded the .txt I wrote it on.
 

Attachments

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,265
I need the exact names in the "Startup Item" column.

That's why I gave you specific steps in post #13.

-----------------------------------------------------------

Start HiJackThis, then click "Do a system scan and save a log file".

Save the new log that appears, then submit it here.

-----------------------------------------------------------
 
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