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Solved: crashes W7

Discussion in 'Windows 7' started by rupelke, Jun 13, 2012.

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  1. rupelke

    rupelke Thread Starter

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    Hey guys!

    I have this problem for a while now and i searched everywhere on the internet to find a solution but nothing :(
    so i want to try it here.
    my problem is that almost every program on my pc crashes, also games.
    first i tought it was because of the warmth but it isn't i think.
    and most of all the crashes of flash on sites kills me, really it is so annoying!
    i hope someone of you can help me :)
    Thanks!

    my specs are:

    W7 ultimate 64-bit SP 1
    4GB RAM
    AMD ATHLON 64 x2 dual core processor 6000+ 3,11 ghz
    ATI RADEON HD5750 1gb
     
  2. Megabite

    Megabite

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    Howdy,

    When you say crashes what do you mean ...blue screens, freezes, shuts down?

    And is this when on the Web or something off line?
     
  3. rupelke

    rupelke Thread Starter

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    With crashes i mean freezes and then message that it doesn't respond and i have to shut it down.
    Mostly with the message appcrash.
    And yes it also happens offline.

    Thank you for your response!
     
  4. Megabite

    Megabite

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    Please tell us more about the PC laptop or desktop

    Try this link to download a small program from this site that will tell you most of the specs we need

    TSG System Information Utility
     
  5. rupelke

    rupelke Thread Starter

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    here you go :)

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Ultimate, Service Pack 1, 64 bit
    Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+, AMD64 Family 15 Model 107 Stepping 2
    Processor Count: 2
    RAM: 4095 Mb
    Graphics Card: ATI Radeon HD 5700 Series, 1024 Mb
    Hard Drives: C: Total - 715402 MB, Free - 387412 MB;
    Motherboard: ASRock, N61P-S
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     
  6. Megabite

    Megabite

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    How have you checked it is not heat?
     
  7. rupelke

    rupelke Thread Starter

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    because the case is open, there is a big fan on the processor, a built-in fan from graphics card + an extern fan right on the graphics card + a big "human" fan on the entire pc so i don't it is the heat ? :p graphics card always with the fan on +- 38 degree
     
  8. Megabite

    Megabite

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    Understood... makesure you don't blow it away.:)

    Have you ran some scans for infections?
     
  9. rupelke

    rupelke Thread Starter

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    haha :p
    yes i have scanned it with microsoft essentials, advanced system care and tuneup utilities and nothing found except some little problems
     
  10. Megabite

    Megabite

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    You can try uninstalling the video driver from Device manager and restart the PC and it will find it and reinstall it.

    Go Start>>Right click Computer>>Properties>>Device Manager..then click the small arrow next to Video Adapters then click on your video card then Driver tap and choose Uninstall
     
  11. rupelke

    rupelke Thread Starter

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    i already did that and i didn't help :( but i think there is a problem with ati also because it said there was an update so i did it and it went from version 12.3 to 12.4 but the program itself keeps saying that the version still 12.3 is.
    i have already searched it on the internet and some people also has this problem.
    but i don't think that is the main problem ?
     
  12. Megabite

    Megabite

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    So after the freeze you restart and it is OK for a bit?
     
  13. rupelke

    rupelke Thread Starter

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    yes then is it ok but not for long.
    sometimes it works well like now, but only if i turn on the big fan.
    but i can't believe that it is just the heat.
    also for flash and programs ? for games ok because it uses a lot of memory.
     
  14. Megabite

    Megabite

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    Try this

    Download and install hwmonitor
    and see what the temps etc are. Download the 1.19 setup, english on the righthand side.
    ....take a reading when not running the game or programs CPU(core) and GPU Video card and post them. (Just a screenshot of results is fine)

    Then run the game or any other intensive program for awhile and take another reading post the results
     
  15. rupelke

    rupelke Thread Starter

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    this is when he is doing nothing. ( see attachment)
    and is it normal that the program really slows down the pc ?
    and one more lttle question i have on startup 67 processes running, isn't that much ? and i have almost unchecked every service for startup
     

    Attached Files:

    • heat.jpg
      heat.jpg
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