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Solved: Data Interface Device

Discussion in 'Networking' started by baxter12, Feb 22, 2013.

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  1. baxter12

    baxter12 Thread Starter

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    Hello,

    I have been updating a Dell D630 laptop on Windows XP. I have attached a screen shot on what it looks to be a couple of drivers that I am still missing. It's under Other Devices in the Device Manager labeled Data Interface. Does anyone have any idea what it could be? I have installed a driver for the internet, wireless set up, bluetooth, an updated bios, audio driver, chipset driver, video driver, and smart card controller. I appreciate the help!
     

    Attached Files:

    • Doc1.doc
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  2. bill222

    bill222

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    Feb 16, 2013
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    I don't know how to look at that attachment. Can you store the data in some other format? Also, it is not obvious why you are posting this in a networking support forum, rather than a Dell-related forum.
     
  3. Couriant

    Couriant Trusted Advisor

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    James
    Bill, that is a word document so you will need Microsoft Word.

    Its possible it's part of a card reader... since this is a dell you should have a service tag number. go to support.dell.com and put the tag number in. i think it can then scan your computer for missing drivers.
     
  4. TerryNet

    TerryNet Moderator

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    I'd go with James' advice first, but if that doesn't resolve all issues ...

    From an etaf (Wayne) post:

    How to identify hardware in Device Manager

    right click on the device with a yellow!

    from the menu choose
    properties
    Click on the Details Tab
    Under the Property - drop down
    Select hardware ids
    Right click and select all
    Then right click again and select copy
    Copy and paste that information here

    You should see a code similar to this

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    please reply with the full code for your device(s)

    The portion of the code highlighted in RED is the Vendor ID and the portion highlighted in GREEN is the Device ID. In this example:

    PCI\VEN_8086&DEV_008A&SUBSYS_53058086&REV_34

    Vendor ID = 8086
    Device ID = 008A

    Post back those two numbers make sure we know which is vendor ID and which is device ID

    These codes can be looked up at this site http://www.pcidatabase.com/

    As an example the link for that database tells us that;
    Vendor ID code 8086 is for this vendor - Intel Corporation
    Device ID code 008A is for this device - Intel Centrino Wireless-N1030


    ------------------------------------------------------------------------
     
  5. TerryNet

    TerryNet Moderator

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    We don't have a specific Dell-related forum. It could be argued that our XP or Hardware forum would be better than Networking, but "Data Interface" is probably why he decided to post here. I see no need to move the thread, but I will if we can't solve it here.
     
  6. baxter12

    baxter12 Thread Starter

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    Thanks Terry Net,

    I followed your steps and found that the device ID was 8133 and provided this information on the website. Does this mean that this is a driver that is needed or and actual card that I need to purchase? Thanks for the help, I have been down and out with a cold. But, I am back up and running now and will be on the website daily. Device IdChip DescriptionVendor IdVendor Name0x8133Dell Wireless 5720 VZW Mobile Broadband Card0x144AADLINK Technology Inc
     
  7. TerryNet

    TerryNet Moderator

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    Now that you know the device (the actual card) you should be able to find the driver on Dell's web site.
     
  8. baxter12

    baxter12 Thread Starter

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    Thanks TerryNet, I was able to find the driver! I appreciate the support
     
  9. baxter12

    baxter12 Thread Starter

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  10. TerryNet

    TerryNet Moderator

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    You're welcome. :)
     
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