Solved: De-Fragment Problem.

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aspinajo

Hi.

Have just tried to defragment my computer and have had an error message come up, which i have not had on previous fragments, as it was fragmenting it suddenly finished well before time and told me that there was 208 fragments with what i assume to be a volume of 10.04 Gb and that it is in this pathway- Documents & Settings\john\my documents, it said, once i had right clicked on the pathway that if these fragmented files are in use that they will significantly reduce the performance of the computer, i am not sure on what to do?.

My little boy has an I-Pod using I-Tunes to store his songs which i have been led to believe once he has downloaded the songs he wants, that he cannot get rid of them off the computer as it removes them off his I-Pod also my wife has got herself a Creative Zen Neeon music player similar to ipod and she has got songs on her storage software and i have got a feeling it has something to do with one or both of these items, if it has, can somebody give me advice on how to proceed as i am sure my wife and little boy will not want me to erase their library of songs and also is their a way of removing the ipod songs off the computer once they have been loaded onto the ipod as i think it it is ludricous that you are stuck with all these songs and no way of removing them once they have been transferred to the actual ipod.

I have included a Hijack-This Report just in case this shed's some light on the subject, thanks in advance.

Logfile of HijackThis v1.99.1
Scan saved at 9:17:04 PM, on 1/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iprimus.com.au
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.iprimus.com.au
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.iprimus.com.au
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.iprimus.com.au:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.IPrimus.com.au;10.*;172.16.*;172.17.*;172.18.*;172.19.*;172.20.*;172.21.*;172.22.*;172.23.*;172.24.*;172.25.*;172.26.*;172.27.*;172.28.*;172.29.*;172.30.*;172.31.*;192.168.*;<local>
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\system32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\PINNAC~1\PPE\PPE.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Creative Detector] C:\Program Files\Creative\MediaSource\Detector\CTDetect.exe /R
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mp3: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin4.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://messenger.zone.msn.com/binary/ZIntro.cab32846.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7B04EBB0-A01E-4578-8EAC-43C31C241342}: NameServer = 203.134.64.66,203.134.65.66
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

etaf

Wayne
Moderator
i do not read HJT logs however, did you run defrag in safemode???

aspinajo

Thanks for the reply, no i did'nt but i will, the only reason i put the HJT log on is because when i have posted other problems, people helping out have requested that information, and just as a matter of interest have i posted this on the right forum/section, maybe it needs to go into another section instead of (other software).
Any more advice will be warmly accepted.

aspinajo

Hi Etaf.

Ran defrag in safemode and at first it looked promising but then i got the same message as mentioned above, back to square one, any ideas?

williesbest2

If I were you I would try a third party defragmenter such as this one or this one. Let me know how it goes with one of these.

aspinajo

Thanks for the information Linskyjack on the I-Pod, that will come in mighty handy.
I have included a copy of a report that i did when in safe mode.
Volume (C
Volume size = 112 GB
Cluster size = 4 KB
Used space = 33.80 GB
Free space = 77.99 GB
Percent free space = 69 %

Volume fragmentation
Total fragmentation = 14 %
File fragmentation = 29 %
Free space fragmentation = 0 %

File fragmentation
Total files = 43,944
Average file size = 1 MB
Total fragmented files = 1
Total excess fragments = 206
Average fragments per file = 1.00

Pagefile fragmentation
Pagefile size = 768 MB
Total fragments = 1

Folder fragmentation
Total folders = 3,265
Fragmented folders = 1
Excess folder fragments = 0

Master File Table (MFT) fragmentation
Total MFT size = 82 MB
MFT record count = 47,512
Percent MFT in use = 56 %
Total MFT fragments = 2

--------------------------------------------------------------------------------
Fragments File Size Files that cannot be defragmented
208 10.04 GB \Documents and Settings\john\My Documents\My Videos\Latest Dubbing 2.avi

Same for you too Williesbest2, downloaded the first one and that gave me a bit more info on what was causing the problem althought it did not seem to fix it, but when i downloaded the second one and ran that one, that seem to do the trick, as it is telling me that it has cleaned up 966 fragmented files and that the system is 100% clear now, as it is shareware i am seriously thinking of buying this one, is it a yearly payment or a one off payment, either way it is obviously better that the one on my system, why i don't know?.

Did any of you two manage to have a read of the HJT log! and if so does it look okay?.

Once again, thankyou both at this stage for the info.

williesbest2

I'm not sure what IPrimus is, but I'm sure it's harmless. Otherwise your log is clean. I'm not sure if it's a one time payment or a yearly fee. If I were you I would ask their tech support or customer service about that.

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