T
Tuppence2
Thread Starter
Hello,
Computer parts (motherboard, processer, heatsink, glue, etc.) were ordered for me by my p.c. "fixer" and delivery was to be made the next day (which was last Thursday). When the parcel didn't arrive, the suppliers were contacted and we were informed that the parcel had been delivered as special instructions.
No special instructions had been given. The parcel was to arrive in the usual way. We waited in for the delivery.
When it didn't turn up, we telephoned to be told that the driver said he had left the parcel as per instructions on the note.
The supplier agrees that no special instructions were given, and has informed the driver that he must "find" the parcel and deliver the parts.
Do you think I am entitled to compain further for not receiving the goods on time (they were paid for on line), and for the inconvenience of having a faulty computer. I am struggling to keep it running until the parts arrive.
Would informing the supplier that I will tell members on the site, all 54,104 of them, through a post here, have any effect at all?
I would be pleased for any thoughts you might have.
Penny.
Computer parts (motherboard, processer, heatsink, glue, etc.) were ordered for me by my p.c. "fixer" and delivery was to be made the next day (which was last Thursday). When the parcel didn't arrive, the suppliers were contacted and we were informed that the parcel had been delivered as special instructions.
No special instructions had been given. The parcel was to arrive in the usual way. We waited in for the delivery.
When it didn't turn up, we telephoned to be told that the driver said he had left the parcel as per instructions on the note.
The supplier agrees that no special instructions were given, and has informed the driver that he must "find" the parcel and deliver the parts.
Do you think I am entitled to compain further for not receiving the goods on time (they were paid for on line), and for the inconvenience of having a faulty computer. I am struggling to keep it running until the parts arrive.
Would informing the supplier that I will tell members on the site, all 54,104 of them, through a post here, have any effect at all?
I would be pleased for any thoughts you might have.
Penny.