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Solved: Dell Inspiron B130 Crazy Slllowww!

Discussion in 'Windows XP' started by bockus, Dec 23, 2012.

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  1. bockus

    bockus Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
    6
    Hello Folks,

    I have a Dell B130 that has ridiculously slow performance. I haven't used the laptop in quite some time, but want to start using it again. The laptop will only be used to run some coffee roasting profiling software and a couple of other programs, so most of the programs can be removed. I'm just not sure if I have some malware or other issues. The Hijack This log is detailed below. Any assistance/feedback would be greatly appreciated!!

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 12:38:02 PM, on 12/23/2012
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\umonit.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Norton Security Suite\Engine\20.1.0.24\ccSvcHst.exe
    C:\Program Files\Norton Security Suite\Engine\20.1.0.24\ccSvcHst.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/campaign.asp?cid=16313
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\20.1.0.24\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\20.1.0.24\IPS\IPSBHO.DLL
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll (file missing)
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\20.1.0.24\coIEPlg.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [ShowLOMControl]
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\umonit.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [DellTransferAgent] "C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\NPSWF32_FlashUtil.exe -p
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\20.1.0.24\ccSvcHst.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 7482 bytes
     
  2. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,816
    You are missing out on important Windows Updates.
    Download: Windows XP Service Pack 3.
    http://www.microsoft.com/download/en/details.aspx?id=24

    Or turn on Automatic Updates and let Windows update to SP3.
    How to configure and use Automatic Updates in Windows
    http://support.microsoft.com/kb/306525

    We will then need to see the latest Hjt log 2.04
    Hijack this 2.04
    -----
    Check and post
    TSG System Information Utility - found here.
    http://library.techguy.org/wiki/TSG_Valuable_links
    ------
    Download Security Check by screen317
    http://screen317.spywareinfoforum.org/
    Save it to your Desktop.

    Double click the install icon.
    A command Prompt window will open.
    Let it scan the Pc - press any key when asked.
    It should now open in Notepad - and will save a log called checkup.txt.
    Post the result of the scan here.
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,904
    First Name:
    Frank
    I'm going to assume that your laptop is a Dell Inspiron B130.

    What's the 7-character "service tag" number that's on the sticker?

    ----------------------------------------------------------

    Right-click MY COMPUTER, then click Properties.

    Advise what's listed in the Computer: section at the bottom of the "General" tab - EXACTLY as you see it there.

    -----------------------------------------------------------
     
  4. bockus

    bockus Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
    6
    Thanks for the help blues_harp28 !! Here are the three log files as requested....

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 4:49:38 PM, on 12/23/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Dell\QuickSet\quickset.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\umonit.exe
    C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\NetWaiting\netWaiting.exe
    C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://us.mcafee.com/root/campaign.asp?cid=16313
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\20.2.0.19\coIEPlg.dll
    O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\20.2.0.19\IPS\IPSBHO.DLL
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7529.1424\swg.dll (file missing)
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\20.2.0.19\coIEPlg.dll
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\quickset.exe
    O4 - HKLM\..\Run: [ShowLOMControl] 
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UMonit] C:\WINDOWS\system32\umonit.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [DellTransferAgent] "C:\Documents and Settings\All Users\Application Data\Dell\TransferAgent\TransferAgent.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM\aim.exe
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1356298635578
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\20.2.0.19\ccSvcHst.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 7844 bytes


    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Celeron(R) M processor 1.50GHz, x86 Family 6 Model 13 Stepping 8
    Processor Count: 1
    RAM: 503 Mb
    Graphics Card: Mobile Intel(R) 915GM/GMS,910GML Express Chipset Family, 128 Mb
    Hard Drives: C: Total - 35032 MB, Free - 383 MB;
    Motherboard: Dell Inc., 0GD366
    Antivirus: Norton Security Suite, Updated: Yes, On-Demand Scanner: Enabled


    Results of screen317's Security Check version 0.99.56
    Windows XP Service Pack 3 x86
    Internet Explorer 8
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Disabled!
    `````````Anti-malware/Other Utilities Check:`````````
    Out of date HijackThis installed!
    Malwarebytes Anti-Malware version 1.65.1.1000
    HijackThis 2.0.2
    Java 2 Runtime Environment, SE v1.4.2_03
    Java version out of Date!
    Adobe Flash Player 9 Flash Player out of Date!
    Adobe Flash Player 10 Flash Player out of Date!
    Adobe Reader 6 Adobe Reader out of Date!
    Mozilla Firefox (3.5.16) Firefox out of Date!
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C:: 19% Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
     
  5. bockus

    bockus Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
    6
    Thanks flavallee!

    Service Tag sticker from bottom of laptop = FL8DQ91

    My Computer Info...

    System:
    Microspft Windows XP
    Home Edition
    Version 2002
    Service Pack 3

    Dell Inspiron ME051
    Intel(R) Celeron(R) M
    processor 1.50GHz
    1.50 GHz, 504 MB of RAM
    Physical Address Extension
     
  6. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,816
    You already have MalwareBytes installed.
    Start Malwarebytes Anti-Malware.
    Let it update first.
    Click on Scanner > then quick scan > then Scan.
    Any infections or problems will be highlighted in red.
    After the scan is finished - Click - Show Results.
    Check that all entries are selected.
    Click - Remove Selected.
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start Malwarebytes again.
    Click on the Logs Tab.
    Highlight the scan log entry.
    Click - Open.
    The scan log will appear in Notepad.
    Copy and paste it in your next post.
    ------
    Download SuperAntiSpyware to your desktop.
    Download the Free version.
    SuperAntiSpyware

    Once downloaded to your desktop.
    Close all open browser windows.
    SuperAntiSpyware
    Click on the install icon - allow it to update during the install process.
    Select the Quick Scan option.
    Click Scan your Computer.
    Any infections or problems will be highlighted in red.
    After the scan is finished.
    Click Continue.
    Check that everything is listed.
    Click Remove Threats.
    Click OK - then click Finish
    You may be prompted to restart to finish the removal process.
    If Yes - restart your Pc.

    Start SuperAntiSpyware again.
    Click View Scan Logs.
    Highlight the scan log entry.
    Click - View Selected Log.
    The scan log will appear in Notepad.
    Copy and paste in your next post.
     
  7. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

    Joined:
    Jan 9, 2005
    Messages:
    18,816
    Start > Run - Type
    msconfig
    Under the Start Up Tab.
    Untick all entries Except

    Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    Norton Security Suite

    Norton does load at start up but is not listed

    Apply > Ok > Reboot your Pc.

    The System Configuration Utility box appear on retstart - saying changes have been made.
    Tick the box on the lower left and then OK.

    Any entry can be re-enabled using msconfig - if it needs to be
    http://netsquirrel.com/msconfig/index.html
    -----
    Java version out of Date!
    Adobe Flash Player 9 Flash Player out of Date!
    Adobe Flash Player 10 Flash Player out of Date!
    Adobe Reader 6 Adobe Reader out of Date!
    Mozilla Firefox (3.5.16) Firefox out of Date!
    Download the latest versions of the above - uninstall older versions, install the latest versions.
    ------
    C:\Program Files\McAfee\SpamKiller\MSKDetct.exe /uninstall
    McAfee SpamKiller - may be interfering with Norton protecting your system.
    I'd remove it.
    ------
    Also post the uninstall log from Hjt log
    Start HiJackThis.
    At the bottom right - Other Stuff
    Click on Config > Misc Tools.
    Click > Open Uninstall Manager.
    Click > Save List.
    Save the uninstall list file on your desktop.
    It will then open in Notepad.
    Click Edit > Select All > Edit > Copy-and-Paste the uninstall list in the reply box.
    -------
    RAM: 503 Mb
    You need to add more Ram - 503Mb - not enough to run Xp these days.
    Run the online scan to see what type of Ram is installed and what can be added.
    http://www.crucial.com/uk/systemscanner/index.aspx
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,904
    First Name:
    Frank
    According to service tag number FL8DQ91, your laptop is a Dell Inspiron 1300/B130.

    Here is the support and software site that's specific only to your laptop.

    You might want to add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

    According to its original configuration information, it was purchased in March 2006 and came with 512 MB(256 MB x 2) of DDR2 PC2-4200 RAM.

    It supports up to 2 GB of RAM, so you should replace those 256 MB modules with 512 MB modules or 1 GB modules.

    Between the combination of it having a low-end Intel Celeron 1.50 GHz processor and only 512 MB of RAM, it's going to run like a turtle until you add more RAM.

    --------------------------------------------------------
     
  9. bockus

    bockus Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
    6
    Thanks again for all the help guys!
    Couple of items of note and questions if you don't mind...

    - When I went to msconfig to uncheck everything except the Broadcom Wireless Manager and Norton I couldn't locate Norton, so the only item I check is the Broadcom wireless mgr

    - For the McAfee Spam Killer it doesn't show up in Add/Remove Programs. Can I just delete the folder start from C: drive?

    - Any recommendations on cheap places to get the memory (I'm in the US - Colorado)? When I search on 1GB memory for Dell B130's I get a lot of different matches, but many vary on the specifics (i.e. some are PC2-6400 and some are PC2-4200) ***EDIT - I ended up ordering the Crucial memory from Amazon. 99% sure it's the correct memory... http://www.amazon.com/gp/product/B000FQ2JLW/ref=oh_details_o00_s00_i00

    Here are the log files requested....


    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 12/23/2012 at 10:17 PM

    Application Version : 5.6.1014

    Core Rules Database Version : 9784
    Trace Rules Database Version: 7596

    Scan type : Quick Scan
    Total Scan Time : 00:16:15

    Operating System Information
    Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
    Administrator

    Memory items scanned : 493
    Memory threats detected : 0
    Registry items scanned : 32071
    Registry threats detected : 0
    File items scanned : 7692
    File threats detected : 102

    Adware.Tracking Cookie
    statse.webtrendslive.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .doubleclick.net [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .doubleclick.net [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .unrulymedia.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .insightexpressai.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .atdmt.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /4stats ]
    .apmebf.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .fastclick.net [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .mediaplex.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .mediaplex.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][3].txt [ /accounts ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    .serving-sys.com [ C:\DOCUMENTS AND SETTINGS\M AND T\APPLICATION DATA\MOZILLA\FIREFOX\PROFILES\FTUG6P9F.DEFAULT\COOKIES.SQLITE ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /adinterax ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /admarketplace ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /ads.active ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /ads.cnn ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /ads.pgatour ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /advert.seekwellness ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /advertpro ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /alamo-push.worldmedia ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /alamocanusa-push.worldmedia ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /backcountry ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /chitika ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /collective-media ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /entrepreneur ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /eyewonder ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /findskateboard ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /fonefinder ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /honoluluadvertiser ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /hookedmediagroup ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /icc.intellisrv ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /imedia.foxsports ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /media.medhelp ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /media.sponsorhouse ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /partner2profit ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /qnsr ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /roadandtrack ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected]stmedia[2].txt [ /sdc.multicastmedia ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /sdc.roadandtrack ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /server.cpmstar ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /sitestat.mayoclinic ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /stats.manticoretechnology ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /track.bestbuy ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /tracker.pegsanalytics ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /tracker.roitesting ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /tracking.citibank ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /tracking.hearthstoneonline ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /trafficdashboard ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /trifind ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /trifuel.advertserve ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /us.slingmedia ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /viewers.multicastmedia ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /www.backcountry ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /www.bayhomefinder ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /www.calorie-count ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /www.macromedia ]
    C:\Documents and Settings\M and T\Cookies\[email protected][1].txt [ /a1.interclick ]
    C:\Documents and Settings\M and T\Cookies\[email protected][2].txt [ /ad.wsod ]
    C:\Documents and Settings\M and T\Cookies\[email protected][1].txt [ /ads.undertone ]
    C:\Documents and Settings\M and T\Cookies\[email protected][1].txt [ /baby-medical-questions-and-answers ]
    C:\Documents and Settings\M and T\Cookies\[email protected][2].txt [ /interclick ]
    C:\Documents and Settings\M and T\Cookies\[email protected][2].txt [ /invitemedia ]
    C:\Documents and Settings\M and T\Cookies\[email protected][1].txt [ /media6degrees ]
    C:\Documents and Settings\M and T\Cookies\[email protected][2].txt [ /pointroll ]
    C:\Documents and Settings\M and T\Cookies\[email protected][1].txt [ /richmedia.yahoo ]
    C:\Documents and Settings\M and T\Cookies\[email protected][1].txt [ /specificmedia ]
    C:\Documents and Settings\M and T\Cookies\[email protected][1].txt [ /www.googleadservices ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /ad.uk.tangozebra.com ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][2].txt [ /precisionclick.com ]
    C:\Documents and Settings\M and T\Cookies\m and [email protected][1].txt [ /www.backcountry.com ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][4].txt [ Cookie:[email protected]/cgi-bin ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/pagead/conversion/1071831419/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/rd/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/cgi-bin/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/pagead/conversion/1045348860/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][2].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/ ]
    C:\DOCUMENTS AND SETTINGS\GUEST\Cookies\[email protected][1].txt [ Cookie:[email protected]/pagead/conversion/1069780235/ ]


    Malwarebytes Anti-Malware 1.65.1.1000
    www.malwarebytes.org

    Database version: v2012.12.23.07

    Windows XP Service Pack 3 x86 NTFS
    Internet Explorer 8.0.6001.18702
    M and T :: DELLLAPTOP [administrator]

    12/23/2012 10:24:05 PM
    mbam-log-2012-12-23 (22-24-05).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 218108
    Time elapsed: 10 minute(s), 56 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    (end)


    Uninstall Log from Hijack This...

    Adobe Flash Player 11 Plugin
    Adobe Reader XI
    AnswerWorks 4.0 Runtime - English
    AOLIcon
    Bonjour
    Broadcom Management Programs
    Conexant HDA D110 MDC V.92 Modem
    Data Lifeguard Diagnostic for Windows
    Dell Digital Jukebox Driver
    Dell Driver Reset Tool
    Dell Wireless WLAN Card
    DellSupport
    Digital Content Portal
    Digital Line Detect
    EarthLink setup files
    EducateU
    ELIcon
    Garmin Communicator Plugin
    Generic color icon driver
    Get High Speed Internet!
    High Definition Audio Driver Package - KB835221
    HiJackThis
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Imaging Device Functions 7.0
    HP Solution Center 7.0
    Intel(R) Graphics Media Accelerator Driver for Mobile
    Internal Network Card Power Management
    IrfanView (remove only)
    iTunes
    Learn2 Player (Uninstall Only)
    Malwarebytes Anti-Malware version 1.65.1.1000
    MCU
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Office 2000 Premium
    Microsoft Plus! Digital Media Edition Installer
    Microsoft Plus! Photo Story 2 LE
    Microsoft Silverlight
    Modem Helper
    Mozilla Firefox 17.0.1 (x86 en-US)
    Mozilla Maintenance Service
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6 Service Pack 2 (KB973686)
    Musicmatch for Windows Media Player
    NetZeroInstallers
    Norton Security Suite
    OCR Software by I.R.I.S 7.0
    Polar Precision Performance SW
    PowerDVD 5.5
    QuickSet
    QuickTime
    Search Assist
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950759)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953838)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956390)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958215)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960714)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Sonic DLA
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    SUPERAntiSpyware
    Synaptics Pointing Device Driver
    TrainingPeaks WKO+
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    URL Assistant
    VC 9.0 Runtime
    Viewpoint Media Player
    WebCyberCoach 3.2 Dell
    WildTangent Web Driver
    Windows Imaging Component
    Windows Media Format Runtime
    Windows Media Player 10
    Windows Media Player 10
    Windows XP Service Pack 3
     
  10. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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  11. flavallee

    flavallee Trusted Advisor

    Joined:
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    First Name:
    Frank
    This is the recommended 2 GB DDR2 PC2-5300(DDR2-667) SODIMM kit from the Crucial site.

    The 2 GB kit you ordered from the Amazon site appears to have the correct specs. (y)

    Disconnect the power adapter and remove the battery from the laptop before you open the compartment to remove/replace the modules.

    Good luck.

    ------------------------------------------------
     
  12. bockus

    bockus Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
    6
    The McAfee Removal tool worked perfectly! New RAM arrives on Thursday, so I'll report back then but everything looks good so far. Performance is definitely better now. Also freed up a ton of harddrive space by moving old pictures, videos, etc over to my external HD.

    Thanks Again!
    Mark
     
  13. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Ok - keep us updated. (y)
     
  14. bockus

    bockus Thread Starter

    Joined:
    Dec 23, 2012
    Messages:
    6
    Received memory upgrade today and just installed. I'm in great shape now. Looking forward to having a dedicated laptop for my coffee roasting! Thanks again guys!
     
  15. blues_harp28

    blues_harp28 Trusted Advisor Spam Fighter

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    Anytime - thanks for the update (y)
     
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