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Solved: Dell Latitude D820 with Quatro NVS 120M Video

Discussion in 'All Other Software' started by downpipe, Oct 5, 2008.

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  1. downpipe

    downpipe Thread Starter

    Joined:
    Oct 5, 2008
    Messages:
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    Hi there.

    Just wondering if anyone has struck the same issue I had.

    Dell Latitude D820 running Vista (SP1) and Quatro NVS 120M video (512M)

    I thought I'd install the latest drivers from Dell.
    Went to the site, downloaded the driver, installed ..... and .....
    Lost access to many of my programs (ie 'You do not have authorisation', or similar message).
    WTF !!!!
    Ok...just restart and see what happens..
    Cant restart...'I do not have permission'
    Kidding right ???

    What's changed...hmmmmm...that download from Dell.
    Ok.
    Force machine to shutdown (finger on power button till lights are off).
    Restart.....safe mode ..... select just a normal start...no windows drivers..

    Right then...back to a previous restore point.....good....selected it
    restart....hey presto....laptop working again !!!

    Anyone struck this at all.

    I have contacted Dell..awaiting their response.

    My view is ....
    There is NO WAY downloading a Dell supported/supplied video driver should disable a legitimately purchased laptop. NO WAY.
     
  2. downpipe

    downpipe Thread Starter

    Joined:
    Oct 5, 2008
    Messages:
    17
    Safe mode then using System restore solved my problem.
    Plus, the driver I downloaded is no longer on the site.
    So hopefully, others will not experience my issue.
     
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