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Solved: Dell N7110 not recognizing hard drive

Discussion in 'Hardware' started by april_showers, Oct 1, 2013.

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  1. april_showers

    april_showers Thread Starter

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    I have a dell inspriron 17r n7110. My hard drive was bad so I purchased a working hard drive. I took it apart and replaced the drive and made sure all connections were secure. Before I tried installing windows on the laptop I received the message BOOTMGR is missing press control+alt+delete to restart. So I restarted the laptop and used F12 to enter the boot menu. I chose boot from CD-RW/DVD drive. Windows loads all the files lets me select the language and agree to the terms. When it gets to the point to select a hard drive none is available. It prompts me to install a driver. I have verified the hard drive is being detected in the bios and after running all diagnostic and memory tests everything check out okay. The hard drive I installed is a Western Digital Blue 2.5 1tb laptop drive. I believe the model number is WD10JPVX. HELP!!! I need suggestions. I use this laptop for school and I am completely stumped by this one.
     
  2. Elvandil

    Elvandil

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    It sounds like the drive may have something on it. Did you choose the advanced options when it asked about where to install so that you could remove the partitions on that drive and create a new one?
     
  3. april_showers

    april_showers Thread Starter

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    It does not recognize the hard drive to allow this option. It keeps asking for a driver which up until this point I have not been able to locate.
     
  4. Elvandil

    Elvandil

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    It should not need a driver. That is an option but should not be necessary since the installation disk has them. What did you see for drives and partitions in the advanced options?
     
  5. april_showers

    april_showers Thread Starter

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    There are no options because the hard drive is not showing up.
     
  6. Elvandil

    Elvandil

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    Where do you expect to see the drive? It will not appear as a possible location for an installation if it is already in use by having a non-compatible file system or a partition containing data. If it is in one of those states, you will need to prepare it so it can be seen as a possible installation location.

    If you can't see how to do it in the setup program, you can make a bootable partitioning disk and see what is there from that.

    GParted LiveCD partitioning tool

    But I am assuming that you are installing Windows 7 or 8. If not, what operating system are you trying to install? What media are you installing from? Did it come with the machine?

    Did you verify that the board on that drive would support a 1TB drive and is its size reported correctly in BIOS?
     
  7. DaveBurnett

    DaveBurnett Account Closed

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    That last point is the important one. Windows install will ask about any disk in the system that is recognised, whatever the file system on it.
     
  8. april_showers

    april_showers Thread Starter

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    I verified the motherboard would support the size hard drive before purchasing it. It was showing up as the correct size in the Bios. I have actually fixed the issue and have my laptop up and running. Thank you for the suggestions. I had to hook it up to my computer with an external enclosure, clean the disk with disk part and use drive manager to format the drive to NTFS. I installed it back into the laptop and windows recognized the drive and loaded as it should. Thank you or the suggestions.
     
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