1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Dell XPS 400 Memory Parity Error.

Discussion in 'Hardware' started by Hughv, Mar 9, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    This Dell, running Media Center XP, will boot fine to the desktop or safe mode, but blue screens with the above error after a few minutes, regardless of using it or not.
    I have re-seated and cleaned the memory, run memcheck and the Dell Diagnostic, and both pass with no errors. There are no clues in Event Viewer.
    I have ordered new memory, but I;m not sure that's the problem.
    Any ideas?
     
  2. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    Nobody?
    Could a faulty video card be responsible?
     
  3. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,241
    First Name:
    Cody
    You're getting a BSOD?

    What's the STOP code?
     
  4. SheldonCooperPhD

    SheldonCooperPhD

    Joined:
    Mar 9, 2012
    Messages:
    7
    A faulty video chip, no, a bad RAM chip, yes. If you have not already, I advise you open your computer and check these few things:
    1. All RAM cards are properly secured
    2. Make sure all dust is removed from the RAM
    3. Check for corrosion of the chip (Its the copper under the green part, this is a sign your chip needs to be replaced)
    Be sure all RAM are next to each other

    Now if this does not fix the problem, please find the System Error [​IMG]
    In this it is the code which states: Page_Fault_In_Nonpaged_Area
    this is important, if it has none, it usually means an unknown sudden error happened and the System does not understand what. If you contact Microsoft Tech they can usually find a Crash Dump file on your hard disk stating an error code and should be able to tell you over the phone what the problem is and how to fix it. There is a possibility you have a Memory Resident Virus in your computer which are usually undetectable by programs like the Task Manager or HijackThis because they hide in the RAM or infect a boot file there of. If you are somewhat familiar with MS-DOS command prompt, type this in: BCDEDIT%BCDPATH% -set %RAMDISK_OPTIONS% ramdisksdidevice partition=\Device\Harddisk0\Partition1 Setting the RAM to your OS and then: BCDEDIT%BCDPATH% -set %RAMDISK_OPTIONS% ramdisksdipath \boot.sdi which syncs the RAM/OS Shared Boot File. If this fails, and you have ordered the new RAM, do this:
    Find the system restore disk to reboot your computer (Only remove necessary files as others may have a virus)
    Then Remove the old RAM Cards and insert the new ones in the same slot (they must be the same data space IE, you can put in two 4GB RAM but not 2 2GB and 1 4GB)
    Reboot the computer to Factory Settings, successfully installing the new RAM in OS Installation
    This should fix any problems, if not, I suggest you:
    A: Take it to a specialist
    B: Buy a new computer
    Because at that point your costs just go up and its not a RAM or OS issue, and when it goes that far, its best to get a fresh new model.
     
  5. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    No BSOD.
    I'm at a loss.
     
  6. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,241
    First Name:
    Cody
    Re-seat everything again to rule out loose hardware, reinstall the OS to rule out software problems.

    Attach the harddrive to another PC and check the health of the drive.

    If you have a multimeter, check that the PSU is working properly.
     
  7. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    I've re-seated everything, and no luck.
    Interestingly, Ubuntu runs from the Live CD with no crashes, so I'm leaning toward a software problem.
    I'm going to copy all the files and re-install.
    I said earlier there was no BSOD. What I should have said is that the BSOD is in the title"Hardware malfunction nmi parity check memory parity error the system has halted. Contact your hardware vendor."
     
  8. SheldonCooperPhD

    SheldonCooperPhD

    Joined:
    Mar 9, 2012
    Messages:
    7
    Oh that's a system failure screen, since you reset the OS, that ruled out Virtual Memory, I suggest you check the RAM in another computer, if that is good, it may be a problem with the BIOS chip.
     
  9. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    Same error after a complete reinstall. I'm calling this a bad motherboard unless someone else has a thought.
     
  10. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    I didn't mention it, but one of the first things I did was to swap in known good memory, and I got the same failure.
    I've also run the complete Dell diagnostic suite with no w errors.
    I'm installing Ubuntu 10.1 at the moment, for the Hell of it.
     
  11. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,221
    First Name:
    Derek
    Hugh, that is starting to sound like a possible malware rootkit problem, but if Ubuntu runs, then you can pretty much rule out hardware unless it is a corrupt driver in your system
    It might be that the windows drivers add an extra facility that Ubuntu doesn't on something & that is the problem

    I would guess at graphics drivers becaue Ubuntu uses a very different system of graphics and *nix graphics drivers have vastly reduced functionality over windows graphics drivers
     
  12. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    Ubuntu ran fine, and the PC was on all night. Prior to this,it wouldn't run 5 minutes without crashing.
    I restored from the partition image the first time, so I'm doing a full format and using the disks (Remember when PCs came with disks?) this time.
     
  13. TheShooter93

    TheShooter93 Malware Specialist

    Joined:
    Jul 9, 2008
    Messages:
    11,241
    First Name:
    Cody
    It was great, wasn't it?
     
  14. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    The saga continues. I managed to install XP MCE from the disks, and had high hopes until the same crash occurred again.
    It even happened while running chkdsk, which would tell me something if I were smarter.
    I have reinstalled Ubuntu, which seems very stable, but now I can see that the onboard Nic may be a problem. (I haven't had a chance to try this up to now). I have a good IP , but can't connect to any sites. I did connect once, but the connection is intermittent at best.
     
  15. Hughv

    Hughv Thread Starter

    Joined:
    Jul 22, 2006
    Messages:
    8,450
    I installed a new NIC and all seems to be well. This was possibly the most misleading error message of all time. This machine was getting a DHCP address and all the tests indicated it was fine. It wasn't until I installed Ubuntu that I could keep it running long enough to test for internet connectivity.
    Thanks for the help.
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1044488

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice