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Solved: DIR-615 Causing Outlook Connection Issues?

Discussion in 'Networking' started by DiGiTY, Jan 26, 2011.

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  1. DiGiTY

    DiGiTY Thread Starter

    Joined:
    Oct 16, 2006
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    Since installing a D-Link DIR-615 Wireless-N router (hardware revision E3, firmware 5.10NA) for a client her connection in Outlook 2010 (connected to her hosted Exchange account over HTTP/RPC) keeps intermittently dropping. This is reflected in the logs (Event Viewer): "Connection to Microsoft Exchange has been lost. Outlook will restore the connection when possible." followed by an entry seconds to minutes later, "Connection to Microsoft Exchange has been restored." There are hundreds of these entries in a small time span (4 to 8 hours).

    I factory reset, re-flashed the firmware and factory reset again the router, but still have the connection issues. This problem was not happening with the previous routers in place (dying Netgear router and on loan Linksys WRT54G router). Furthermore, I set up her Exchange account and a remote network (also using Outlook 2010) which has a different router (D-Link DIR-655) and I didn't get the intermittent connection issues.

    Any ideas?
     
  2. Rockn

    Rockn

    Joined:
    Jul 29, 2001
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    21,334
    It is obviously the router in question so I would get with D-Link and see if it is something peculiar to this router or a setting that can be tweeked.
     
  3. DiGiTY

    DiGiTY Thread Starter

    Joined:
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    I web searched the issue and saw that no one had a solution so I simply replaced the router (with the higher end DIR-655 model) and I'm no longer having the connectivity issues.
     
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