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Solved: Display Down after Lid Closes

Discussion in 'Windows 7' started by Sins, Jan 11, 2013.

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  1. Sins

    Sins Thread Starter

    Joined:
    Nov 11, 1999
    Messages:
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    I updated all my drivers using DriverMax and then verified those uploads against Intel's updated driver support scan. Both agreed with each other on the updates and that all was well. It was some week later when I was working and closed the lid on my HP dv7 (Win 7 Home Premium) opened it again within 10 seconds and ever since the screen simply doesn't come back after closing the lid. I have set all power options to Max Performance, turned off Hibernation and Sleep with no change in outcome. Checked the updated BIOS (updated via OM Intel site) and no applicable (or at least identified) power settings found. Suggestions welcomed! :confused:

    HP dv7 Entertainment

    Win 7 Home Premium 64 Bit
    i5 460M @ 2.53GHz / RAM 6 GB DDR3
    Motherboard HP 163D (CPU)

    Graphics - Generic PnP Monitor
    ATI Mobility Radeon HD 6370 HP
    625GB HD ATA (SATA)
     
  2. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    check the video driver is the hp one

    check for anything at the time of the problem in the event viewer
     
  3. Sins

    Sins Thread Starter

    Joined:
    Nov 11, 1999
    Messages:
    464
    Thanks for the tip! I went back to HP and downloaded the original graphics drivers and everything returned to normal. it would seem that newer is not always better. Thanks!:)
     
  4. dai

    dai

    Joined:
    Mar 6, 2003
    Messages:
    11,198
    glad you have it sorted

    with laptops you generally have to get the drivers from the manufacurer
     
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