Solved: Dizzy G (fatal exception, Windows Protection and run-time errors)

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genie5

Thread Starter
Joined
May 12, 2005
Messages
141
Hi Everybody Having problems with Fatal OE'S one at 016:bff9dfff did not get the others, also Avgcc caused a general protection fault in module user.exe at 0012:00000167, also getting RunTime errors (226 at 021763b7 & 226 at 023e65b3)Logfile of HijackThis v1.99.1
Scan saved at 00:08:06, on 30/06/05
Platform: Windows 98 SE (Win9x 4.10.2222B)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\POPUP\SMARTUI.EXE
C:\WINDOWS\SYSTEM\BRMFRSMG.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\SCANSOFT\PAPERPORT\PPLINKS.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\UNZIPPED\HIJACKTHIS[1]\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: WebFerret - {A58686ED-FC46-44C3-95C6-4A812AB776F1} - C:\Program Files\FerretSoft\WebFerret\FerretBand.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [CriticalUpdate] C:\WINDOWS\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [PP8 SE Reminder] "C:\Program Files\Scansoft\PaperPort\WebEreg\NAVBrowser.exe" -r "C:\Program Files\Scansoft\PaperPort\WebEreg\navLoad.ini"
O4 - HKLM\..\Run: [BrmfRmPA.exe] C:\WINDOWS\BrmfRmPA.exe -startup
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl03a\BrStDvPt.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\PROGRAM FILES\SPYWARE DOCTOR\SWDOCTOR.EXE" /Q
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Startup: Brother SmartUI PopUp.lnk = C:\Program Files\Scansoft\PaperPort\PopUp\SmartUI.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll

Can anyone help please.Running Windows 98SE
 
Joined
Dec 9, 2000
Messages
45,855
The "subject" of your thread is hardly meaningful and not conducive to look-sees, so I will edit it.

There is nothing really amiss in the scanlog, so I would be looking either for a video driver fault or a hardware one such as faulty ram or overheating.

However since you are getting errors in AVG it might be advisable to disable or uninstall it as a test. You can disable it by running msconfig and removing all checks for it under the startup tab.

Low disk space and insufficient ram could also be an issue.

There are different ways to test ram. You can try a software tester, which is not always reliable, or you can try swapping out modules one at a time if you have more than one.

For heat, you need to shut down, open the case, blow out any accumulated dust and then turn it on and check to see that the fan is working.

Some software ram testers here:

http://oca.microsoft.com/en/windiag.asp
http://www.memtest86.com/

You can test video driver issues a couple of ways: by loading a standard 640 VGA driver (like Safe Mode): run msconfig and select the "Advanced" tab.

Or by reducing the hardware acceleration to NONE or basic: right click on My Computer, select Properties > Perfromance > Graphics.

Or you can just bite the bullet and go about upgrading them anyway.
 
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