[SOLVED] Door Won't Open?

[Madakatude]

I installed a new 52x24x52 external CDRW. I see it in device manager, my computer etc. but I can't open it or use it. The drivers look fine. Even if I press the button on the drive it won't open.

I am not sure if I have a USB 2.0 and I don't know where to find that info. I have XP Pro & SP1. The cdrw manual says it can still work but at a slower speed if you don't have a 2.0.

Is it the cdrw or the computer?

 

[stod73]

Is there a power switch on the back of the drive? Are there any lights on the drive? Do they light up? On the front of the drive there should be a pin size hole, if you stick a paper-clip in there it will manually opent he door.

 

[CAPSLOCK]

Try to open it when it is not plugged into the computer.
If it opens then it's your PC
If it doesn't then it's the drive

 

[Madakatude]

I sent it back. It definitely was a physical problem. It would not read or write even after I forced the door open.