[SOLVED] drive d missing

[eNVy]

hi there,

i built a computer for a family for christmas and they called me a couple days ago saying that there is no drive d anymore.

The system is running on Windows XP Pro/ NTFS file system.


i guess one of the kids did something and now it's not there.

it wont recognize any cd in the cd rom and there is no icon in
"my computer".

i am in desperate need of help.

thanks

eNVy

 

[JohnWill]

It would be a big help to know if D: is the CD-ROM, or another hard disk or partition. If it's the CD-ROM, have they checked in device manager to see if there's an error on the device? If so, what is the error?

 

[eNVy]

yes d drive is cd rom and i have looked in device manager.

there are no errors.

dazed & confused

eNVy

 

[eNVy]

i have found another thread a few down with same prob,

im going to try some of that stuff.

sanks guys

 

[eNVy]

well none of that worked,


i tried the dma's also.


do you think the cd rom is fried?

 

[sketchman]

If you have another CD-Rom try that or you can try taking the one in question and put it in another CPU and see if it works there, another thing you can try is changing the order in which it is hooked to the ribbon cable in otherwords if you have it on the primary as a slave change to the secondary and set it to master, allot of times cd's are funny and they are tempermental mostly mental so don't loose yours.
good luck Sketchman

 

[eNVy]

all fixed,

it was the ribbon power cable.

i tried an extra one i had

and it works now,

thanks for the help u guys rock!