Solved: drivers from orig disks

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mardigrasvet

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Mar 23, 2004
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449
had a bug. advised to just wipe clean with orig windows xp disks. did so, but need some drivers. have disk but only drivers i see for internet access are for aol and some other isp. i use att. should i just run these driviers and any others? will something happen if i load a driver that is not needed?

i have a 2005 model of dell inspiron 6000. can i go to a site online to get the necessary drivers?

thanks for your help.
 

etaf

Wayne
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Oct 2, 2003
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i will move this to hardware forum - press the report button if you need to be moved back for malware removal - BUT if you have reloaded all the software then not a malware issue

to get all the drivers for your PC goto the dell website and support section here http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs&~ck=anavml
now look on your PC for a TAG number and use that to identify the PC - that will provide you with all the drivers available for that PC

Press the Windows key (bottom left of the keyboard} and at the same time press the R key, now in the search box that appears - type devmgmt.msc
Now look and see if you have any ? or ! listed - if you do then that is the drivers you need - look under network adapters - these are the devices used for internet access and see if you need drivers ? or X or ! errors

post back a picture of the device manager
To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
 

mardigrasvet

Thread Starter
Joined
Mar 23, 2004
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449
thanks for moving it to the right forum.

tried alt + pt scn but nothing happened. anyway, the only items with question marks are these:

ethernet controller
multimedia audio controller
network controller
pci modem
video controller
video controller (vga compatible)

went to the dell site and inserted my service tag: 1qs9071 and saw lots of drivers. which one is the one for the internet? can i just download it to a memory stick and then run it onto my laptop?

have a drivers and utilities disk and when i tried to run modem drivers, was told wizard will install bcm v.92 56k and then told X-no compatible hardware found. don't know if this mean anything.

thanks again.
 

etaf

Wayne
Moderator
Joined
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Messages
65,484
can i just download it to a memory stick and then run it onto my laptop?
Yes
ethernet controller and network controller are two you need for internet - look at the drivers under Network -

I looked under the 6000 model and saw 1) broadcom LAN 10/100 - a driver and a driver-html, which is the user manual - download to the memory stick the Driver version - this should enable the ethernet connection - which is the Cable connector on your PC
The wireless seems a little more difficult as you have a choice of two - try them both - if the hardware does not exist - you should get an error message
The installation instructions are available - clcik on the name of the device listed and you will see a number of TAGS open with installation instructions
This is the link to broadcom http://support.dell.com/support/dow...dateid=-1&formatid=-1&source=-1&fileid=111674 and see the installation instruction arrow
download the file onto memory stick - copy to the PC and then double click on the file where ever you saved - the instructions assume the desktop
Install

1.Double-click the new icon on the desktop labeled R85255.EXE.
2.The Self-Extracting window appears and prompts you to extract or
unzip to C:\DELL\DRIVERS\r85255. Write down this path so the executable (I.e.
Setup.exe) file can be found later.
3.The Self-Extractor window appears.
4.Click OK.
5.After completing the file extraction, if the Self-Extractor
window is still open, close it.
6.Click the Start button and then click Run.
7.Type C:\DELL\DRIVERS\r85255 in the Open textbox and then click OK.
8.Follow the on-screen installation instructions.
 

mardigrasvet

Thread Starter
Joined
Mar 23, 2004
Messages
449
thanks so much for the tips. i downloaded all the drivers and installed them and the internet worked immediately. explorer does not start up quickly, in fact it seems to take forever, but i downloaded opera and chrome to take care of my patience. i use a router and my desktop does not have the internet speed problems that the laptop does, but i can live with that.

if you can think of a reason explorer is so slow--and sometimes the other two but less than explorer--please let me know. if this problem persists i will post something in another area and see what pops up. thanks again.

tom
 

etaf

Wayne
Moderator
Joined
Oct 2, 2003
Messages
65,484
with a new install of windows you should be OK for startups etc, but if you have not added a virus program - there are free ones available
Avast
http://www.avast.com/en-gb/free-antivirus-download - to download the file
Registration for an annual key
http://www.avast.com/en-gb/registration-free-antivirus.php

AntiVir
http://www.free-av.com/
http://www.filehippo.com/download_antivir/

AVG
http://free.avg.com/gb-en/homepage

Two other programs to have
Malwarebytes http://www.malwarebytes.org/mbam.php and superantispyware http://www.superantispyware.com/download.html

Its quite possible to go online and get a virus straight away, I jave a known a couple of people this happened to after a rebuild, and there where not amused......

Create a new post in the HJT forum - download HJT see my signature for link to program and post the log and details of what you have done

You can then mark this solved - button at top of first post - as the driver issue originally posted is completed
 

mardigrasvet

Thread Starter
Joined
Mar 23, 2004
Messages
449
i downloaded avg as soon as the internet started working. i use magic jack for voip and they took over my computer to get all the usb things updated. everything seems to be working fine now.

thanks for your time and effort.

tom
 
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