renegade X
Thread Starter
- Joined
- May 27, 2003
- Messages
- 569
Hello everyone I am having trouble at home. Since I switched from cable to DSL, I have had nothing but sync issues. Shortly after start of service, I had an ATT tech recable from the street to the box on my house. That helped my speed drastically, but my sync issues persisted. So I cabled the final run from that box to the jack in the wall, still getting the same frustrating crap. I borrowed a modem which does not work since the original Westell modem is set for PPoE and this modem only has PPoE LLC, does that matter? I assume it is Logical Link Control. Sometimes the temp modem detects the sync, so it looks like the modem is not at fault. But, when I do have a sync, it hangs at the PPP stage and claims my credentials are incorrect (I verified from the good modem). This temp modem is a Zoom ADSL, and my service is only DSL, so maybe it is not compatible? I have two more options now:
1) Replace the phone jack (Do I need a specail phone jack or will any work). I have no other phone lines in use, as I cut everything else, and I have a new filter on the line.
2) Have a tech come out and replace the box on my house (which really does not have allot going on inside)
I hope someone has answers to those questions, or maybe an idea of what is happening.
BTW, even when my DSL sync is down I can always log into the Westell modem.
1) Replace the phone jack (Do I need a specail phone jack or will any work). I have no other phone lines in use, as I cut everything else, and I have a new filter on the line.
2) Have a tech come out and replace the box on my house (which really does not have allot going on inside)
I hope someone has answers to those questions, or maybe an idea of what is happening.
BTW, even when my DSL sync is down I can always log into the Westell modem.