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Solved: DSL line test good..browsing slow...video not good!

Discussion in 'Networking' started by GEOFF, Nov 23, 2007.

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  1. GEOFF

    GEOFF Thread Starter

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    My DSL provider tells me the line tests they just did shows everything to be very good.But, I am finding many web sites load slowly and videos stop and go...even 12 second ones.

    Does anyone know how long a short 12 second video on say YOUtube showtake to wonload with DSL at 256????

    My laptop is 6 months old with Vista Home Premium, nod32 antivirus and superspywareblaster, IE7 Browser. My wife's PC is new with Vista Home Premium Norton Security center same browser. Both of us have the same problem with some web sites loading slowly and video just now performing at all......six second spurts then stops and buffering for long periods. Even a news or sports or YOUtube video12 seconds long takes a couple of stops to get through. Radio stations I used to listen to cut in and out now for buffering.This seemed to start a couple of months ago. Are there any settings on my system I can change or tweak to speed downloads up or deal with videos or sort this out. Here is what I have done to narrow the problem:

    Turned off the wireless and plugged the DSL cord right into my laptop---same performance and same speed tests results.

    Made sure only one of the two computers is on....no change

    Tried the same video on my laptop or my wife's PC....same performance

    Try to have the video on pause so everything can download first....works sometimes...but can take a long time for some videos.

    Keep my system clean with weekly virus/spyware scans and Defender is also on.

    Run line tests with Cogeco and speedtest and they both show around 200 to 210 download with upload a little less.

    Made sure no other programs open when downloading.

    With all the virus/spyware/phishing filter stuff running is this slowing or stopping the video downloads or are there tweaks that can be done.

    Or with DSL and the quality of videos now, the download speed cannot keep up with a video and you have to download it all first before playing?
    Any suggestions appreciated. Thanks.
    Geoff
     
  2. JohnWill

    JohnWill Retired Moderator

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  3. GEOFF

    GEOFF Thread Starter

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    I have disabled one Add-on in IE7 called Research with no apparent identity on both computers we have. i think this speeds things up a bit. The other Add-ons (4) are either adobe or sun java so i think they are ok.
    Anyway, here are the test results:


    Line quality test
    http://www.dslreports.com/testhistory/1505949/2e3d6

    Last Result:Speakeasy speed test
    Download Speed: 232 kbps (29 KB/sec transfer rate)
    Upload Speed: 183 kbps (22.9 KB/sec transfer rate)

    Another speedtest at Broadband reports.com
    <a href="http://speedtest.dslreports.com"><img border=0 src="http://www.dslreports.com/im/40506687/6779.png"></a>

    Thanks,
    G
     
  4. JohnWill

    JohnWill Retired Moderator

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    What is the rate you should be getting from the ISP? This looks like a 256kbit connection.
     
  5. GEOFF

    GEOFF Thread Starter

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    It is a 256 connection. They tell me that readings of 200 or better are good and that uploads will slightly slower than downloads.............

    I'm still wondering about the IE7 Add-Ons or other things whether they slow things down.

    I'm not sure how to judge or rate line tests.

    By the way, I notice now some radio stations play through without interuption for long pereiods of time and a couple of others keep starting and stopping. So perhaps that is because some are busier or stream poorly while others are less busy and don't cut out and DSL speed would hav no affect perhaps?

    G
     
  6. JohnWill

    JohnWill Retired Moderator

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    Well, quite truthfully, 256kbit connections are pretty marginal for streaming, especially video. I suspect it's more a matter of adjusting your expectations to reality. :)
     
  7. GEOFF

    GEOFF Thread Starter

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    Well, truthfull is good. That being that case, if I am speaking to my ISP about switching to a faster service, what level do you think would be the minimum to have acceptable video and radio streaming............500kbit connection? I think youtube recoments 500.
    Thanks,
    G
     
  8. JohnWill

    JohnWill Retired Moderator

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    Well, as a guy that left Comcast's 6mbit service for Verizon FiOS at 15mbit, I can't recommend anything that doesn't get expressed in megabits! :D I'd be looking at at least a couple of megabits of throughput.
     
  9. GEOFF

    GEOFF Thread Starter

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    Well then, that's what I will do . (y)
    Thanks.
    G
     
  10. JohnWill

    JohnWill Retired Moderator

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    Let us know how it goes. :)
     
  11. GEOFF

    GEOFF Thread Starter

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    Will do....
     
  12. GEOFF

    GEOFF Thread Starter

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    Switched to 5mbit........:) A truly better experience versus 256kb. Just ran a line test with 3685 download and 585 upload. Seems pretty good and comparable with other examples.
    I assume uploads are somehow much more speed restricted.

    G
     
  13. JohnWill

    JohnWill Retired Moderator

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    Yep, typically upload speeds are a fraction of the download speed. The networks are optimized for download speed, since that's the majority of network traffic to a typical consumer. My link is 15mbit/2mbit, so the downloads are almost eight times the speed of uploads.
     
  14. GEOFF

    GEOFF Thread Starter

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    Seems to me with my old DSL and my new 5mbit I'm getting about 78% to 80% of capacity download on a speed test. Therefore you would have numbers around 12mbit download on your 15mbit service. I look at other speed test examples and that seems to be the case.

    Anyway, next time I come back to this thread I will mark it as solved.........solved in that I have learned to measure actual performance versus wishful thinking!
    G
     
  15. JohnWill

    JohnWill Retired Moderator

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    Actually, I get the full rated speed on download, and slightly less on upload.

    [​IMG]
     
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