1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Dual Monitor problem

Discussion in 'Windows 7' started by JohnsenJ, Feb 9, 2013.

Thread Status:
Not open for further replies.
  1. JohnsenJ

    JohnsenJ Thread Starter

    Joined:
    Feb 9, 2013
    Messages:
    1
    Hello, I'm running Windows 7 on a Compaq Presario CQ56.

    Revently I've been having trouble with the multiple display settings changing on their own on my laptop. I've never had an external monitor hooked into my laptop, but for the past week or so my laptop will give me a notification that an external monitor has been plugged in, then it will disable though nothing has been change. I havan't downloaded anything recently besides windows updates and I have no idea what could be causing this.

    Any help with this would be great; It's incredibly frustrating.
     
  2. rainforest123

    rainforest123

    Joined:
    Dec 28, 2004
    Messages:
    8,256
    J J:
    Hello & Welcome to Tech guy Forum.

    Please run this forum's sys info utility & post the results.
    http://library.techguy.org/wiki/TSG_Valuable_links

    Which of these 17?
    http://h10025.www1.hp.com/ewfrf/wc/pfinder?cc=us&dlc=en&lc=en&tool=&query=Compaq+Presario+CQ56

    When did the problem begin? Sometimes the exact date is important.

    What changed? A hardware [ printer or other peripheral ] or software install or removal; an update to W7; update to a program [ anti malware or other program ]?
    Which updates to W7 correspond to the problem onset? Look particularly for driver updates [ graphics / video or chipset in particular ].

    Run HP's diags, particularly the hard disk drive.

    Run Prime95 diags for the ram.

    Boot to safe mode & test. It probably won't occur because in safe mode, only basic drivers are used; probably not one that enables dual monitor use.

    start > search
    type:msconfig.exe
    Left click in the results area
    the system config utility will open
    Create a screen shot, using W7's snipping tool.
    Return here > "go advanced" > manage attachments
    browse; upload; close; submit

    A screen shot of that to which you refer would be helpful.

    RF123
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Similar Threads - Solved Dual Monitor
  1. ozegirl
    Replies:
    10
    Views:
    2,772
  2. marco2006
    Replies:
    7
    Views:
    630
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1088854

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice