Solved: DVD/CD driver not working - Code 41

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

joonscribble

Thread Starter
Joined
Sep 11, 2008
Messages
50
Hello, I have a HP Pavilion zv6000. My DVD drive on the laptop is not showing up on My Computer and after checking the device manager, it says "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)"

Can anyone help me?
 
Joined
Aug 1, 2003
Messages
51,988
1. Click on START button, the click on RUN.

2. Enter REGEDIT and press Enter.

3. When REGEDIT starts, open up the following key:
HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/
{4D36E965-E325 -11CE-BFC1-08002BE10318}.

4. After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
"Upperfilters"
"Lowerfilters"
Click on each of them, press DELETE and click YES.

Or you can download this reg file to do the same thing. Or CDGone Variant.
 

joonscribble

Thread Starter
Joined
Sep 11, 2008
Messages
50
My DVD drive is still not showing up. Was there something else I should have done after deleting those two items?

Thank you for your help!
 
Joined
Aug 1, 2003
Messages
51,988
You do nice work. At least you didn't need a new drive. :D

Thanks for letting us know.

You can mark your own threads "solved" using the button above.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Members online

Top