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Solved: DVD/CD driver not working - Code 41

Discussion in 'Hardware' started by joonscribble, Oct 9, 2008.

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  1. joonscribble

    joonscribble Thread Starter

    Joined:
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    Hello, I have a HP Pavilion zv6000. My DVD drive on the laptop is not showing up on My Computer and after checking the device manager, it says "Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)"

    Can anyone help me?
     
  2. Elvandil

    Elvandil

    Joined:
    Aug 1, 2003
    Messages:
    51,988
    1. Click on START button, the click on RUN.

    2. Enter REGEDIT and press Enter.

    3. When REGEDIT starts, open up the following key:
    HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Control/Class/
    {4D36E965-E325 -11CE-BFC1-08002BE10318}.

    4. After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
    "Upperfilters"
    "Lowerfilters"
    Click on each of them, press DELETE and click YES.

    Or you can download this reg file to do the same thing. Or CDGone Variant.
     
  3. joonscribble

    joonscribble Thread Starter

    Joined:
    Sep 11, 2008
    Messages:
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    My DVD drive is still not showing up. Was there something else I should have done after deleting those two items?

    Thank you for your help!
     
  4. Elvandil

    Elvandil

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    Messages:
    51,988
    Try removing the drive from Device Manager and rebooting.
     
  5. joonscribble

    joonscribble Thread Starter

    Joined:
    Sep 11, 2008
    Messages:
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    Works! Thank you!
     
  6. Elvandil

    Elvandil

    Joined:
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    51,988
    You do nice work. At least you didn't need a new drive. :D

    Thanks for letting us know.

    You can mark your own threads "solved" using the button above.
     
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