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Solved: Dvd drive not recognized (code 19)

Discussion in 'Windows 8' started by bigbear, Jan 27, 2013.

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  1. bigbear

    bigbear Thread Starter

    Joined:
    Apr 27, 2004
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    Hi All
    I have recently upgraded to Win 8 pro and now my DVD drive is not recognized.
    I have tried the registry fix from MS but it did not work.

    Acer Aspire 5735Z notebook
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    I am unsure as to which registry fix you refer - as there is more than one depending on the problem
    Have you checked if drivers are available for Windows 8 on the Acer site for your notebook
    What else have you tried please
    I realise that drivers are not needed to be actually downloaded for the drive per se - but other drivers effect the ability of the OS to see the drive
    Is it shown in device manager
    Is it shown in Disk Management

    According to my brief examination of the issue Acer for the computer
    Aspire 5735Z
    Windows® XP Windows Vista®

    does not even offer drivers for Windows 7

    Quite apart from the Optical drive issue, you may well encounter other problems, if indeed you have not already done so.
     
  3. dai

    dai

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  4. bigbear

    bigbear Thread Starter

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    Thanks for the info.
    I decided to uninstall all the downloaded programs and reboot, DVD drive is now recognized.
    I have no idea which program was causing the problem, if I find out I will post it.
    Thanks again (y)
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Thks for replying normally it will be a program that uses the DVD drive
    Have you installed any CD/DVD type programs just about the time this happened.
    Some compete for resources, especially those in Start, and can cause this and
    other related drive issues. iTunes is an example but not the only one which can
    play a role in these issues.

    If you are able to ID that after attempting to reinstall those, I would see if there is an update offered
    Power DVD apparently is known for causing it
     
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