Solved: Dvd drive not recognized (code 19)

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bigbear

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Hi All
I have recently upgraded to Win 8 pro and now my DVD drive is not recognized.
I have tried the registry fix from MS but it did not work.

Acer Aspire 5735Z notebook
 

Macboatmaster

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I am unsure as to which registry fix you refer - as there is more than one depending on the problem
Have you checked if drivers are available for Windows 8 on the Acer site for your notebook
What else have you tried please
I realise that drivers are not needed to be actually downloaded for the drive per se - but other drivers effect the ability of the OS to see the drive
Is it shown in device manager
Is it shown in Disk Management

According to my brief examination of the issue Acer for the computer
Aspire 5735Z
Windows® XP Windows Vista®

does not even offer drivers for Windows 7

Quite apart from the Optical drive issue, you may well encounter other problems, if indeed you have not already done so.
 

bigbear

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Thanks for the info.
I decided to uninstall all the downloaded programs and reboot, DVD drive is now recognized.
I have no idea which program was causing the problem, if I find out I will post it.
Thanks again (y)
 

Macboatmaster

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Thks for replying normally it will be a program that uses the DVD drive
Have you installed any CD/DVD type programs just about the time this happened.
Some compete for resources, especially those in Start, and can cause this and
other related drive issues. iTunes is an example but not the only one which can
play a role in these issues.

If you are able to ID that after attempting to reinstall those, I would see if there is an update offered
Power DVD apparently is known for causing it
 
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