- May 25, 2004
helped a friend reinstall windows xp using the symantec restore option in her dell dimension 2400, F11 + ctrl keys, alls well but the dvd rom isn't showing in hardware manager or my computer. not sure where 2 go from there. have googled but other than tons of threads, haven't found a real solution yet. she's technically challenged, so doubt she will take the cover off 2 see if any cables have come loose etc. any ideas??? THANKS!!!