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Solved: Email received are delayed by couple hours - Urgent help needed

Discussion in 'Web & Email' started by speederpro4, Oct 16, 2008.

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  1. speederpro4

    speederpro4 Thread Starter

    Joined:
    Feb 8, 2008
    Messages:
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    Hello All,

    We have a Qmail server. I checked the queue using "./qmail-qread" to see if there is any legit email hanging on the queue which might have caused the delayed in the delivery of our email. I found no legit email (legit email as in email that we wanted).

    So I come to the conclusion that those delayed email has not even reached our email server and therefore the problem is not in my email server. Is this conclusion right?

    I still need to find out how to fix this issue. Our company is losing revenue because clients email didn't arrive on time. We have no problem sending out email, just receiving them. Can any one give me pointers?

    Additional notes: Internal email works properly. Some random emails and junk mail seems to work as well. This means its not all email that gets delayed. However, it is more than 50% of our email is delayed.
     
  2. speederpro4

    speederpro4 Thread Starter

    Joined:
    Feb 8, 2008
    Messages:
    23
    Hmm... it looks like it has something to do with my dns. I did a "host -t mx domain.com" and it returns me incorrect result. So I went it and fix that DNS problem and it seem like email is back to normal. I'm however curious as this happen very recently and I have not touch the DNS server for like many months. Going through the log file doesn't seem to have any illegal login attempts. Anyway, marking as solved. Hope this help those that having the same problem.
     
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