1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

[SOLVED] emails in Outlook Express disappeared

Discussion in 'Web & Email' started by escape76, Oct 7, 2003.

Thread Status:
Not open for further replies.
Advertisement
  1. escape76

    escape76 Thread Starter

    Joined:
    Oct 7, 2003
    Messages:
    12
    I've just upgrade OS from Win98 SE to WinXP. All my previous emails in Outlook Express disappeared after the upgrade. Does anyone know how I can recover those lost emails? Your help is appreciated. I'm using:
    WinXP Professional
    Outlook Express 6.0
    Thanks,
    Escape76
     
  2. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Have you tried to import the DBX files? I think XP stores the DBX files in a different location.

    Look and see if your DBX files are still in the Windows 98 folder, located here:

    C:\WINDOWS\APPLICATION DATA\IDENTITIES\unique long number\MICROSOFT\OUTLOOK EXPRESS\xxxxx.DBX

    (or run FIND to see if they are even on your hard drive at all)

    To import them, open OE. Click File--->Import--->Messages.

    sekirt
     
  3. CastleHeart

    CastleHeart

    Joined:
    May 4, 2002
    Messages:
    743
    When you do a FIND FILES look for INBOX.dbx

    You will hopefully come up with more than one - the new one with XP and an old one or two.

    Your old one(s) will be easily identified by their larger size and location compared with a new empty one. Note the location and import as Sekirt said.

    When you import them you can decided if you want mail from other folders like SENT and DRAFTs and such.

    - Castleheart

    By the way - it is a good time for housekeeping. If you are interested in cleaning up your files in the process take a look at message #8 in this thread! It is discussing SENT messages but it can be applied to INBOX as well. You can later drag & drop the mails you want to keep. Just a thought if you are interested! If not - just import them all.

    http://forums.techguy.org/showthread.php?s=&threadid=168617
     
  4. escape76

    escape76 Thread Starter

    Joined:
    Oct 7, 2003
    Messages:
    12
    Thanks Sekirt and CastleHeart for the respond. I ran a search on the C: drive and it could not find any .DBX file. I've used Window Explorer to look for folders Application Data & Identities but could not find them either. Any other suggestions.
    Thanks,
    Escape76
     
  5. kilowatt1

    kilowatt1

    Joined:
    Oct 27, 2001
    Messages:
    2,578
    Try the search using *.dbx Be sure you are looking in the "C" drive and that "include subfolders" is checked.
     
  6. CastleHeart

    CastleHeart

    Joined:
    May 4, 2002
    Messages:
    743
    :eek:
    That is as close to a crying emoticon as is available.

    Are you sure you ran your search right? Did you include subfolders?

    If nothing else....your new OE ought to have a new set of .dbx files

    Go into Outlook Express.
    Go to the FOLDERS panel on the left.
    (if it is not showing open it with the FOLDERS button)

    Right click INBOX and hit properties to find the location of your new folders. You may have to put your cursor on it and use the right-arrow and run to the right to see the tail end of it. It should say INBOX.dbx.

    If it does then it means you do have .dbx files - you're just not finding them.

    Go back and check your search methods until you are successful at finding this file and check back with your results!

    - Castleheart

    :cool:
     
  7. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    From the sound of it, they are gone...although I am not sure why.
    Just to double check...what version of OE did you have with Win 98se? Older versions had a different extension.

    There is a chance they might be hidden. To view these files in Explorer, you must enable: Show all files.

    Start--->Settings--->Folder Options. Click the View tab.
    Check off "show all files"
    Uncheck "Hide file extensions for known file types"

    Also, you might find something here:
    http://insideoe.tomsterdam.com/

    sekirt
     
  8. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,196
    First Name:
    Derek
  9. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,196
    First Name:
    Derek
    Just thought when you upgraded did you do an over the top upgrade that would have left your settings & emails intact or did you do a complete format & install that deleted everything
     
  10. CastleHeart

    CastleHeart

    Joined:
    May 4, 2002
    Messages:
    743
    Derek,
    I would bet that E76 has .dbx files but just hasn't found them.

    Finding them would tell us if he has only empty newly created ones or the old ones as well.

    OE is funny about not recognizing a new folder till it is entered once or has mail in it. I don't know if that is true after a new installation or not. If you just create a folder - it will show in the panel but no .dbx file will be created till it is activated. At least in W98.

    I just think it is a parameter misplaced in the search process. If not I think there will be tears in the beer!

    Hopefully he will come back with good news.

    - C
     
  11. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    CH, I too am afraid dvk may be correct....I just did an XP Home install, but chose to 'participate in the installation' so my files didn't get overwritten :( On a search for *dbx I found everything, even on my slave drive ;)
     
  12. escape76

    escape76 Thread Starter

    Joined:
    Oct 7, 2003
    Messages:
    12
    I found all the emails and was able to recover all of it. Thank you very much guys for all the help. I appreciate it.
    Escape76
     
  13. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Where were they hiding? Or were you not searching correctly?
     
  14. escape76

    escape76 Thread Starter

    Joined:
    Oct 7, 2003
    Messages:
    12
    They were hiding at:
    C:\Documents and Settings\My Name\Application Data\Identities\Long Number\Microsoft\Outlook Express\Inbox.dbx
    I forgot to check Search Hidden Files and Folders.
    Thanks again,
    Escape76
     
  15. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    Ok, good deal ;)
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/170267

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice