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Solved: End of Rope: Cannot Install iTunes

Discussion in 'Multimedia' started by Galleherjazz, Aug 28, 2007.

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  1. Galleherjazz

    Galleherjazz Thread Starter

    Joined:
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    First Name:
    Stephen
    I have been trying off and on for months to install iTunes.
    When I click on the install file, I get a prompt that says, "A later version of iTunes is already installed. Installation of this version cannot continue." But this cannot be, since I have downloaded the very latest version!

    I have Windows XP Pro, SP2.

    I have researched this issue until I am blue in the face. I have deleted every single file in the registry that says iTunes, iPod, or QuickTime. I have (over other issues) reinstalled Windows (not reformatted). I have troubleshooted this issue at the iTunes site. I have deleted all folders and files dealing with iTunes.

    I have come to the end of my rope! Can someone please help me? Or tell me an easy way to interface or transfer files to my iPod? I think the iTunes software is a nightmare, but the other means I have used aren't easy either.

    Someone told me that a USB cable from my iPod to the PC will set up the iPod as an external hard drive, but other friends say that you still won't have access to viewing your music files.

    If you cannot help me install iTunes, what's the most user friendly way to syn music onto an iPod?

    Please...I have worked on this issue long enough!:rolleyes:
     
  2. MikeSwim07

    MikeSwim07

    Joined:
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    Please follow these instructions:

    *Download HJT by clicking here
    *Save it to your desktop
    *Double Click on HJTInstall.exe
    *Once it is installed open it
    *Click on Open the Misc Tools Section
    *Then click on Open Uninstall Manager
    *Then Click Save List and save it to your desktop
    *After that open the list and copy and paste the list here

    Thanks, Michael
     
  3. MikeSwim07

    MikeSwim07

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  4. Galleherjazz

    Galleherjazz Thread Starter

    Joined:
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    First Name:
    Stephen
    Michael,

    I feel your bloodhound nose is on the track to solving this problem. I thought I had deleted all iTunes, iPod, and QuickTime files from the registry, but evidently not!

    Thank you.

    Steve



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  5. MikeSwim07

    MikeSwim07

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    are you going to remove these?:

    iPod for Windows 2005-09-23
    iPod Updater 2004-08-06
     
  6. Galleherjazz

    Galleherjazz Thread Starter

    Joined:
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    First Name:
    Stephen
    I was told on some site regarding the uninstalling of iTunes that one does NOT need to uninstall the iPod programs. What are your thoughts on this?
     
  7. Rollin' Rog

    Rollin' Rog

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  8. Galleherjazz

    Galleherjazz Thread Starter

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    Thanks, Rollin Rog--I have probably gone over that list. I've been at this task--unsuccessfully--for over a year!

    The prompt that I get when I try to install says:
    "A LATER VERSION OF iTUNES IS ALREADY INSTALLED.
    INSTALLATION OF THIS VERSION CANNOT CONTINUE."


    I have once again combed through the registry deleting as many of the files I think relevant that say either iTunes or Quicktime.

    Would trying to install in SafeMode be of any value?
     
  9. Galleherjazz

    Galleherjazz Thread Starter

    Joined:
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    First Name:
    Stephen
    After an incredible journey, one that has lasted months and involved researching many sites and forums, I have resolved this issue.

    With a download of the Microsoft Installer Cleanup Utility (http://support.microsoft.com/kb/290301/) I was told to look for a program that had just the version, like 7.0.0). Well, I found several with only the titles 1.0.0. and 1.2.3 or some such. I deleted all of these (there were two or three) and iTunes subsequently installed perfectly.

    Why these programs were so hidden, with no iTunes name to them is beyond me.

    Thank all of you who tried to help me. I found the key that opened the locked door on an Apple Support forum (namely, http://discussions.apple.com/thread.jspa?messageID=5268595#5268595).

    I hope that this answer will help some other benighted iTunes user. And I even more earnestly hope that the Apple iTunes program developers don't make it so darn hard to install iTune update!
     
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