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Solved: Epsom D78 and windows 8

Discussion in 'Windows 8' started by JaneKahan, Dec 29, 2012.

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  1. JaneKahan

    JaneKahan Thread Starter

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    HI

    I have recently upgraded to WIndows 8 and discovered that my (UK) printer, a Stylus D78 does not work with it. Help please
     
  2. etaf

    etaf Moderator

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    Wayne
    seems to have a windows 8 driver here for that printer
    Stylus D78
    http://esupport.epson-europe.com/Fi...A75RU002FacLxGRrt4LSplr6tu8xiAU003D&id=375646

     
  3. JaneKahan

    JaneKahan Thread Starter

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    This has nearly worked: the printer comes up as installed but when I try to use it I get an error in printing message. If you can offer more help, I would be grateful
     
  4. etaf

    etaf Moderator

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    whats the error message
     
  5. JaneKahan

    JaneKahan Thread Starter

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    It says "error printing on Epson Stylus 78"
     
  6. etaf

    etaf Moderator

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    are you able to do a test on the printer itself and will it print ?

    otherwise - you may have to uninstall the driver and start again

    can you do a recovery to before you started trying to install the printer at all ?
     
  7. JaneKahan

    JaneKahan Thread Starter

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    Thanks again: I will try all those things
     
  8. JaneKahan

    JaneKahan Thread Starter

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    Brilliant. Printer now working again. Very many thanks
     
  9. etaf

    etaf Moderator

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    your welcome (y) thanks for letting us know
     
  10. JaneKahan

    JaneKahan Thread Starter

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    The final solution to my problem with my printer, after I had followed all the very helpful advice and downloaded what I needed, was that I needed to re-boot the printer. (I had to work out that one all by myself). Never under-estimate the lack of knowledge of those who seek advice here.

    Thanks again for all the help.
     
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