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Solved: erratic mouse

Discussion in 'Hardware' started by StanC, Sep 1, 2013.

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  1. StanC

    StanC Thread Starter

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    Hi Guys

    I recently bought a Logitech wireless mouse. It worked fine at first - but lately it seems to stall when I try to move the pointer. I replaced the AA battery with a new one - but it still has the same malady. Sometimes it works fine - for a few minutes - (ten?) then the pointer stalls on the screen no matter how I move the mouse. At this moment it works fine.
    Any thoughts
    StanC
     
  2. flavallee

    flavallee Trusted Advisor

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    Frank
    Change the wireless receiver unit to a different USB port.

    Change the surface the wireless mouse is being used on.

    Turn the switch on the bottom off and then back on.

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    The Logitech Wireless Mouse M310 is what I use for laptops.

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  3. DaveBurnett

    DaveBurnett Account Closed

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    12,970
    Two things:
    Make sure there are no other wireless devices in the vicinity; phones are favourite (including wireless land line handset)

    Make sure the mouse is NOT in direct sunlight (it overloads the optical sensor)
     
  4. StanC

    StanC Thread Starter

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    Thanks Flavalee and Dave
    Changing the USB port worked. But why should a USB port cause a problem?
    StanC
     
  5. flavallee

    flavallee Trusted Advisor

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    I'm glad to hear that switching the receiver unit to a different USB port resolved the issue.

    It's possible that particular USB port is damaged. It does happen.

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  6. captainron276

    captainron276

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    I had that problem with my M310 and all it took was moving it to one of the outside USB slots where the signal was not interfered with. Been working great for two years now:)
     
  7. flavallee

    flavallee Trusted Advisor

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    If the plastic tab inside the USB port gets broken or damaged, or if its interior gets damaged in some way, it won't work.

    Newer laptops have 3 or 4 or more USB ports, so having one get damaged usually isn't a problem.

    Most of the older laptops that I work on have only 1 or 2 USB ports, so that can be a real problem if one breaks.

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