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Solved: error 16820, Adobe download

Discussion in 'Windows 7' started by desireepp, Mar 24, 2012.

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  1. desireepp

    desireepp Thread Starter

    Joined:
    May 22, 2003
    Messages:
    251
    Hello,
    any ideas? I cannot use .pdf ´cos it prompts me to update from a "mandatory" update for version 2.0.0 to 2.3 -
    I go through the motions but it comes up with an error message 16820 of being unable to download and so I cannot see any .pdf attachments.
    :(
    Any suggestions?

    Thank you
    Rgds,.
    dd
     
  2. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    Are you trying to open a PDF file in Adobe Acrobat Reader? If so, what is the full and complete error message you're getting? Adobe Acrobat Reader is up to version 10, so something else is prompting for whatever update you're referring to.
     
  3. desireepp

    desireepp Thread Starter

    Joined:
    May 22, 2003
    Messages:
    251
    thank yo, yes, I updated to version 10 now, via adobe ( not acrobat, if there is a difference). I can now open my attachments. It was prompting me with an update before, that wouldn´t go through.
    I checked with other posts in this site and one´s inxs seemed to do the trick.
    Thanks for your time anyway.
    Rgds
    Dd
     
  4. DoubleHelix

    DoubleHelix Banned

    Joined:
    Dec 9, 2004
    Messages:
    24,388
    Adobe is a company. They make a product called Acrobat.

    You wouldn't receive an "update" prompt for version 2 of something if the problem were with Adobe Acrobat Reader.
     
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