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Solved: Error Code 80072F78 = Bad Internet Time Sync = No Windows Updates?

Discussion in 'Windows Vista' started by referee07, Mar 8, 2008.

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  1. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,189
    Rollin' Rog, see:

    Windows Registry Editor Version 5.00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time]
    "DisplayName"="@%SystemRoot%\\system32\\w32time.dll,-200"
    "ImagePath"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
    74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,73,\
    00,76,00,63,00,68,00,6f,00,73,00,74,00,2e,00,65,00,78,00,65,00,20,00,2d,00,\
    6b,00,20,00,4c,00,6f,00,63,00,61,00,6c,00,53,00,65,00,72,00,76,00,69,00,63,\
    00,65,00,00,00
    "Description"="@%SystemRoot%\\system32\\w32time.dll,-201"
    "ObjectName"="NT AUTHORITY\\LocalService"
    "ErrorControl"=dword:00000001
    "Start"=dword:00000002
    "Type"=dword:00000020
    "ServiceSidType"=dword:00000001
    "RequiredPrivileges"=hex(7):53,00,65,00,41,00,75,00,64,00,69,00,74,00,50,00,72,\
    00,69,00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,68,00,\
    61,00,6e,00,67,00,65,00,4e,00,6f,00,74,00,69,00,66,00,79,00,50,00,72,00,69,\
    00,76,00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,43,00,72,00,65,00,\
    61,00,74,00,65,00,47,00,6c,00,6f,00,62,00,61,00,6c,00,50,00,72,00,69,00,76,\
    00,69,00,6c,00,65,00,67,00,65,00,00,00,53,00,65,00,49,00,6d,00,70,00,65,00,\
    72,00,73,00,6f,00,6e,00,61,00,74,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,\
    00,65,00,67,00,65,00,00,00,53,00,65,00,53,00,79,00,73,00,74,00,65,00,6d,00,\
    54,00,69,00,6d,00,65,00,50,00,72,00,69,00,76,00,69,00,6c,00,65,00,67,00,65,\
    00,00,00,00,00
    "FailureActions"=hex:80,51,01,00,00,00,00,00,00,00,00,00,03,00,00,00,14,00,00,\
    00,01,00,00,00,60,ea,00,00,01,00,00,00,c0,d4,01,00,00,00,00,00,00,00,00,00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config]
    "FrequencyCorrectRate"=dword:00000004
    "PollAdjustFactor"=dword:00000005
    "LargePhaseOffset"=dword:02faf080
    "SpikeWatchPeriod"=dword:00000384
    "LocalClockDispersion"=dword:0000000a
    "HoldPeriod"=dword:00000005
    "PhaseCorrectRate"=dword:00000001
    "UpdateInterval"=dword:00057e40
    "EventLogFlags"=dword:00000002
    "AnnounceFlags"=dword:0000000a
    "TimeJumpAuditOffset"=dword:00007080
    "MinPollInterval"=dword:0000000a
    "MaxPollInterval"=dword:0000000f
    "MaxNegPhaseCorrection"=dword:0000d2f0
    "MaxPosPhaseCorrection"=dword:0000d2f0
    "MaxAllowedPhaseOffset"=dword:00000001

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters]
    "ServiceDll"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,\
    00,74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
    77,00,33,00,32,00,74,00,69,00,6d,00,65,00,2e,00,64,00,6c,00,6c,00,00,00
    "ServiceMain"="SvchostEntry_W32Time"
    "ServiceDllUnloadOnStop"=dword:00000001
    "Type"="NTP"
    "NtpServer"="time.nist.gov,0x9"

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders]


    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpClient]
    "DllName"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
    74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,\
    00,33,00,32,00,74,00,69,00,6d,00,65,00,2e,00,64,00,6c,00,6c,00,00,00
    "Enabled"=dword:00000001
    "InputProvider"=dword:00000001
    "AllowNonstandardModeCombinations"=dword:00000001
    "CrossSiteSyncFlags"=dword:00000002
    "ResolvePeerBackoffMinutes"=dword:0000000f
    "ResolvePeerBackoffMaxTimes"=dword:00000007
    "CompatibilityFlags"=dword:80000000
    "EventLogFlags"=dword:00000001
    "LargeSampleSkew"=dword:00000003
    "SpecialPollInterval"=dword:00093a80
    "SpecialPollTimeRemaining"=hex(7):74,00,69,00,6d,00,65,00,2e,00,6e,00,69,00,73,\
    00,74,00,2e,00,67,00,6f,00,76,00,2c,00,30,00,00,00,00,00,00,00,00,00,00,00,\
    00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,00,\
    00

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpServer]
    "DllName"=hex(2):25,00,73,00,79,00,73,00,74,00,65,00,6d,00,72,00,6f,00,6f,00,\
    74,00,25,00,5c,00,73,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,77,\
    00,33,00,32,00,74,00,69,00,6d,00,65,00,2e,00,64,00,6c,00,6c,00,00,00
    "Enabled"=dword:00000000
    "InputProvider"=dword:00000000
    "AllowNonstandardModeCombinations"=dword:00000001
    "EventLogFlags"=dword:00000000



    I've seen the Microsoft page re: Updates and tried some of the suggestions but nothing changed.

    One other thing I have noticed. Windows Defender does not get new definitions now. I get a message something about needing to "elevate" the request.

    Thanks again.
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Referee, due to the use of Hex code in that type of post, I can't readily do a full comparison.


    That is why I asked for you to save it as a TEXT file type using the registry editor and just upload that using the attachments Window.


    hmmm, I don't see an "Enum" key there...

    Was this a complete copy/paste or did you miss it?

    Compare.

    Use mine to import to the registry if yours is missing. Download, unzip and double click the .reg file
     

    Attached Files:

  3. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,189
    Rollin' Rog, sorry I haven't gotten back to you on this but I find it harder recently to get to my computer and for some reason TG.org doesn't notify me re: new postings to my threads. Anyway... "Enum" is missing. I tired doing what you suggested "Use mine to import to the registry if yours is missing. Download, unzip and double click the .reg file" and the file turns up on Note Pad but does not get incorporated my my "W32Time" in the Registry. After double-clicking on the ".reg?" file, do I do anything else? Thanks again.
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    You may have a registry trick sending it to notepad -- as I do.

    In that case, just right click on it and you should see a "merge" option in the context menu.

    If not, then run regedit and select File > Import and grab it that way.
     
  5. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,189
    Rollin' Rog, Enum is now part of my Registry W32Time. I did notice that under "Default" "Data" the value is not set. Should there be a number there? Also, the time Sync still does not work. I have noticed that Windows Update downloads 26 or 27% and then stops with the same Error code: 80072F78.
    Thanks again.
     
  6. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Dang, I had high hopes for that. Did you test the time sync on multiple servers after a reboot? I should have suggested that ...

    There is nothing under "default data" to set.

    Also could you paste or upload the "text" version of the registry key -- although I don't expect to find any further differences, there are lines I can't easily verify from the hex code.

    To save the text version you must select "text" in the "save as file type" dialog -- not "registry file".
     
  7. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,189
    How do I upload the text file to you via TG.org? Thanks again.
     
  8. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    You should see a "manage attatchments" option in your post window -- unless you have the "quick reply" mode enabled.

    Or you can just paste it since it wasn't very long.

    Unfortunately I'm probably just grasping at straws now -- since I would have expected the service to run properly if you rebooted and retested after making the import.

    The Windows update error seems to point right at the time sync problem.

    >> Do you travel with that computer -- and is the time zone always changed appropriately?

    >> In Internet Options > Security tab, are your restrictions at the "default" levels?

    >> Have you tried adding http://www.update.microsoft.com as a "trusted" site?
     
  9. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,189
    Rollin' Rog, below is everything from my W23Time file. It is probably more than you want to know, but I wanted to include everything.

    Also,

    1. The computer is a desktop and I don't travel with it;

    2. I added http//www.update.microsoft.com to the Trusted Sites; and,

    3. Should I use "default" in under "restrictions" in the security tab?

    Thanks again.

    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time
    Class Name: <NO CLASS>
    Last Write Time: 3/30/2008 - 12:28 PM
    Value 0
    Name: DisplayName
    Type: REG_SZ
    Data: @%SystemRoot%\system32\w32time.dll,-200

    Value 1
    Name: ImagePath
    Type: REG_EXPAND_SZ
    Data: %SystemRoot%\system32\svchost.exe -k LocalService

    Value 2
    Name: Description
    Type: REG_SZ
    Data: @%SystemRoot%\system32\w32time.dll,-201

    Value 3
    Name: ObjectName
    Type: REG_SZ
    Data: NT AUTHORITY\LocalService

    Value 4
    Name: ErrorControl
    Type: REG_DWORD
    Data: 0x1

    Value 5
    Name: Start
    Type: REG_DWORD
    Data: 0x2

    Value 6
    Name: Type
    Type: REG_DWORD
    Data: 0x20

    Value 7
    Name: ServiceSidType
    Type: REG_DWORD
    Data: 0x1

    Value 8
    Name: RequiredPrivileges
    Type: REG_MULTI_SZ
    Data: SeAuditPrivilege
    SeChangeNotifyPrivilege
    SeCreateGlobalPrivilege
    SeImpersonatePrivilege
    SeSystemTimePrivilege

    Value 9
    Name: FailureActions
    Type: REG_BINARY
    Data:
    00000000 80 51 01 00 00 00 00 00 - 00 00 00 00 03 00 00 00 .Q..............
    00000010 14 00 00 00 01 00 00 00 - 60 ea 00 00 01 00 00 00 ........`ê......
    00000020 c0 d4 01 00 00 00 00 00 - 00 00 00 00 ÀÔ..........


    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config
    Class Name: <NO CLASS>
    Last Write Time: 11/2/2006 - 9:49 PM
    Value 0
    Name: FrequencyCorrectRate
    Type: REG_DWORD
    Data: 0x4

    Value 1
    Name: PollAdjustFactor
    Type: REG_DWORD
    Data: 0x5

    Value 2
    Name: LargePhaseOffset
    Type: REG_DWORD
    Data: 0x2faf080

    Value 3
    Name: SpikeWatchPeriod
    Type: REG_DWORD
    Data: 0x384

    Value 4
    Name: LocalClockDispersion
    Type: REG_DWORD
    Data: 0xa

    Value 5
    Name: HoldPeriod
    Type: REG_DWORD
    Data: 0x5

    Value 6
    Name: PhaseCorrectRate
    Type: REG_DWORD
    Data: 0x1

    Value 7
    Name: UpdateInterval
    Type: REG_DWORD
    Data: 0x57e40

    Value 8
    Name: EventLogFlags
    Type: REG_DWORD
    Data: 0x2

    Value 9
    Name: AnnounceFlags
    Type: REG_DWORD
    Data: 0xa

    Value 10
    Name: TimeJumpAuditOffset
    Type: REG_DWORD
    Data: 0x7080

    Value 11
    Name: MinPollInterval
    Type: REG_DWORD
    Data: 0xa

    Value 12
    Name: MaxPollInterval
    Type: REG_DWORD
    Data: 0xf

    Value 13
    Name: MaxNegPhaseCorrection
    Type: REG_DWORD
    Data: 0xd2f0

    Value 14
    Name: MaxPosPhaseCorrection
    Type: REG_DWORD
    Data: 0xd2f0

    Value 15
    Name: MaxAllowedPhaseOffset
    Type: REG_DWORD
    Data: 0x1


    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Enum
    Class Name: <NO CLASS>
    Last Write Time: 3/30/2008 - 12:28 PM
    Value 0
    Name: 0
    Type: REG_SZ
    Data: Root\LEGACY_W32TIME\0000

    Value 1
    Name: Count
    Type: REG_DWORD
    Data: 0x1

    Value 2
    Name: NextInstance
    Type: REG_DWORD
    Data: 0x1


    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters
    Class Name: <NO CLASS>
    Last Write Time: 3/30/2008 - 12:37 PM
    Value 0
    Name: ServiceDll
    Type: REG_EXPAND_SZ
    Data: %systemroot%\system32\w32time.dll

    Value 1
    Name: ServiceMain
    Type: REG_SZ
    Data: SvchostEntry_W32Time

    Value 2
    Name: ServiceDllUnloadOnStop
    Type: REG_DWORD
    Data: 0x1

    Value 3
    Name: Type
    Type: REG_SZ
    Data: NTP

    Value 4
    Name: NtpServer
    Type: REG_SZ
    Data: time.nist.gov,0x9


    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders
    Class Name: <NO CLASS>
    Last Write Time: 11/2/2006 - 9:49 PM

    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpClient
    Class Name: <NO CLASS>
    Last Write Time: 3/29/2008 - 1:24 PM
    Value 0
    Name: DllName
    Type: REG_EXPAND_SZ
    Data: %systemroot%\system32\w32time.dll

    Value 1
    Name: Enabled
    Type: REG_DWORD
    Data: 0x1

    Value 2
    Name: InputProvider
    Type: REG_DWORD
    Data: 0x1

    Value 3
    Name: AllowNonstandardModeCombinations
    Type: REG_DWORD
    Data: 0x1

    Value 4
    Name: CrossSiteSyncFlags
    Type: REG_DWORD
    Data: 0x2

    Value 5
    Name: ResolvePeerBackoffMinutes
    Type: REG_DWORD
    Data: 0xf

    Value 6
    Name: ResolvePeerBackoffMaxTimes
    Type: REG_DWORD
    Data: 0x7

    Value 7
    Name: CompatibilityFlags
    Type: REG_DWORD
    Data: 0x80000000

    Value 8
    Name: EventLogFlags
    Type: REG_DWORD
    Data: 0x1

    Value 9
    Name: LargeSampleSkew
    Type: REG_DWORD
    Data: 0x3

    Value 10
    Name: SpecialPollInterval
    Type: REG_DWORD
    Data: 0x93a80

    Value 11
    Name: SpecialPollTimeRemaining
    Type: REG_MULTI_SZ
    Data: time.nist.gov,0














    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpServer
    Class Name: <NO CLASS>
    Last Write Time: 11/2/2006 - 9:49 PM
    Value 0
    Name: DllName
    Type: REG_EXPAND_SZ
    Data: %systemroot%\system32\w32time.dll

    Value 1
    Name: Enabled
    Type: REG_DWORD
    Data: 0

    Value 2
    Name: InputProvider
    Type: REG_DWORD
    Data: 0

    Value 3
    Name: AllowNonstandardModeCombinations
    Type: REG_DWORD
    Data: 0x1

    Value 4
    Name: EventLogFlags
    Type: REG_DWORD
    Data: 0




    ey Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Config
    Class Name: <NO CLASS>
    Last Write Time: 11/2/2006 - 9:49 PM
    Value 0
    Name: FrequencyCorrectRate
    Type: REG_DWORD
    Data: 0x4

    Value 1
    Name: PollAdjustFactor
    Type: REG_DWORD
    Data: 0x5

    Value 2
    Name: LargePhaseOffset
    Type: REG_DWORD
    Data: 0x2faf080

    Value 3
    Name: SpikeWatchPeriod
    Type: REG_DWORD
    Data: 0x384

    Value 4
    Name: LocalClockDispersion
    Type: REG_DWORD
    Data: 0xa

    Value 5
    Name: HoldPeriod
    Type: REG_DWORD
    Data: 0x5

    Value 6
    Name: PhaseCorrectRate
    Type: REG_DWORD
    Data: 0x1

    Value 7
    Name: UpdateInterval
    Type: REG_DWORD
    Data: 0x57e40

    Value 8
    Name: EventLogFlags
    Type: REG_DWORD
    Data: 0x2

    Value 9
    Name: AnnounceFlags
    Type: REG_DWORD
    Data: 0xa

    Value 10
    Name: TimeJumpAuditOffset
    Type: REG_DWORD
    Data: 0x7080

    Value 11
    Name: MinPollInterval
    Type: REG_DWORD
    Data: 0xa

    Value 12
    Name: MaxPollInterval
    Type: REG_DWORD
    Data: 0xf

    Value 13
    Name: MaxNegPhaseCorrection
    Type: REG_DWORD
    Data: 0xd2f0

    Value 14
    Name: MaxPosPhaseCorrection
    Type: REG_DWORD
    Data: 0xd2f0

    Value 15
    Name: MaxAllowedPhaseOffset
    Type: REG_DWORD
    Data: 0x1

    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Enum
    Class Name: <NO CLASS>
    Last Write Time: 3/30/2008 - 12:28 PM
    Value 0
    Name: 0
    Type: REG_SZ
    Data: Root\LEGACY_W32TIME\0000

    Value 1
    Name: Count
    Type: REG_DWORD
    Data: 0x1

    Value 2
    Name: NextInstance
    Type: REG_DWORD
    Data: 0x1
    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\Parameters
    Class Name: <NO CLASS>
    Last Write Time: 3/30/2008 - 12:37 PM
    Value 0
    Name: ServiceDll
    Type: REG_EXPAND_SZ
    Data: %systemroot%\system32\w32time.dll

    Value 1
    Name: ServiceMain
    Type: REG_SZ
    Data: SvchostEntry_W32Time

    Value 2
    Name: ServiceDllUnloadOnStop
    Type: REG_DWORD
    Data: 0x1

    Value 3
    Name: Type
    Type: REG_SZ
    Data: NTP

    Value 4
    Name: NtpServer
    Type: REG_SZ
    Data: time.nist.gov,0x9

    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders
    Class Name: <NO CLASS>
    Last Write Time: 11/2/2006 - 9:49 PM

    Key Name: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\W32Time\TimeProviders\NtpClient
    Class Name: <NO CLASS>
    Last Write Time: 3/29/2008 - 1:24 PM
    Value 0
    Name: DllName
    Type: REG_EXPAND_SZ
    Data: %systemroot%\system32\w32time.dll

    Value 1
    Name: Enabled
    Type: REG_DWORD
    Data: 0x1

    Value 2
    Name: InputProvider
    Type: REG_DWORD
    Data: 0x1

    Value 3
    Name: AllowNonstandardModeCombinations
    Type: REG_DWORD
    Data: 0x1

    Value 4
    Name: CrossSiteSyncFlags
    Type: REG_DWORD
    Data: 0x2

    Value 5
    Name: ResolvePeerBackoffMinutes
    Type: REG_DWORD
    Data: 0xf

    Value 6
    Name: ResolvePeerBackoffMaxTimes
    Type: REG_DWORD
    Data: 0x7

    Value 7
    Name: CompatibilityFlags
    Type: REG_DWORD
    Data: 0x80000000

    Value 8
    Name: EventLogFlags
    Type: REG_DWORD
    Data: 0x1

    Value 9
    Name: LargeSampleSkew
    Type: REG_DWORD
    Data: 0x3

    Value 10
    Name: SpecialPollInterval
    Type: REG_DWORD
    Data: 0x93a80

    Value 11
    Name: SpecialPollTimeRemaining
    Type: REG_MULTI_SZ
    Data: time.nist.gov,0


    \
     
  10. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Everything in the key appears to be copacetic.

    And yes, click the "reset all zones to the default level" button.
     
  11. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,189
    Rollin' Rog, just an update to this problem. I have contact Microsoft's Security site and am working with a tech there to try to resolve this problem. One thing I did notice though, I have a Dell laptop that I had on yesterday and I was able to download and install Windows Updates, I couldn't sync the clock. I am thinking that maybe the clock thing has something do to with the fact that I'm in South Korea?? Anyway, I thought I would give you an update to these two issues.
     
  12. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Well that is what I was wondering too with respect to the question about time zones.

    It might be instructive, if possible, to take that laptop to another location and connect through a different service if possible.

    But evidently the sync problem is not a show stopper with regards to Windows update. There must be some other issue there.

    Your MS tech may have you send him or look at that actual Windows Update log, if resetting the update files doesn't do anything.

    Winup problems are a specialty in themselves. I usually duck and cover when I see them, so I'll be interested in the approach he takes.
     
  13. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,189
    Rollin' Rog, the MS tech advised me to contact my ISP to check the "settings." (I asked the tech which "settings" and he just said to contact the ISP and ask them to review the settings.) The tech advised this after I told him three times that the error code is: 80072F78 (which, according to what I read when I Googled the number has something to do with time.) Anyway, I'll let you know what I find out.
     
  14. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Lol, well I don't have a clue as to what settings could be involved either, and I presume the laptop has the same settings as the desktop.

    But the fact that neither can sync, yet the laptop can get the updates, suggests there is a different problem with the desktop.

    By the way, did he, or we, ever verify that the "BITS" service was running on this computer? That's Background Intelligent Transfer Service in "services.msc".
     
  15. referee07

    referee07 Thread Starter

    Joined:
    Sep 11, 2003
    Messages:
    1,189
    Rollin' Rog, no, he didn't say anything about "BITS." This tech seems to have a bit of a problem. Does this have something to do with Windows Updates?
     
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