Solved: Error installing windows update

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david1103

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Nov 1, 2004
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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 4
RAM: 6022 Mb
Graphics Card: Intel(R) HD Graphics Family, -1988 Mb
Hard Drives: C: Total - 514829 MB, Free - 206045 MB;
Motherboard: Gateway, DX4870
Antivirus: Microsoft Security Essentials, Updated and Enabled

Error 80070490 is the message. I did Microsoft fix-it, which said it fixed the error but did not. I did a sfc/scannow and got a message it saw something wrong but it did not fix it. Where to now? Thanks in advance.
 

david1103

Thread Starter
Joined
Nov 1, 2004
Messages
4
I left out, the PC is a Gateway and I checked for updates from them. None. I did their recovery program. No help. I have gone thru and made sure all the Intel stuff is up to date.
 

david1103

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Joined
Nov 1, 2004
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4
Hard drive checked okay (thanks for reminding me). I finally bit the bullet and searched thru the Gateway options. They had one that allowed me to copy the pc into a backup file and then restore all the factory defaults. Very time consuming, but it worked. It took a total of about 5 hours to complete as I had to reinstall 137 important and 86 optional windows updates. Everything is working fine now. Thanks.
 
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