Solved: Error message on start-up.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

A19 JFO

Thread Starter
Joined
Nov 24, 2008
Messages
72
Dell Dimension 8400 o/s W7 Ultimate, running fine for months, has suddenlt started to have an error window pop up on the Desk Top during start up: RUN DLL
There was a problem starting P0620Pin.dll.
. The specified module could not be found.
OK

If I click on "OK", the message dissapears and so far there has been no further problems. My PC has worked fine. but is that because I haven't so far used whatever the program(s) this dll module is part of? or what? I can use my PC for now, but have I a time bomb ticking away waiting to go off?:confused:
Have downloaded TSG SysInfo as recommended and it has got all the relevant info on it but I dont seem to be able to attach it, as I cant get it onto my Desk Top.
 
Joined
Jan 22, 2013
Messages
4
p0620pin.dll is a Installation Plug-In from Creative Technology Ltd. belonging to WebCam Instant Non-system processes like p0620pin.dll originate from software you installed on your system.

so if you want this message go away, you have 2 option :
first : reinstall the software taht you use for webcam ( maybe this one : WebCam Instant ).
first : you can uninstall the software.


how ever Some malware camouflages itself as P0620Pin.dll, particularly when located in the c:\windows or c:\windows\system32 folder. Therefore, you should check the P0620Pin.dll process on your PC to see if it is a threat.do a scan with something like this : Security Task Manager.
you can download a 30days trial of this software here : website:Security Task Manager
 

A19 JFO

Thread Starter
Joined
Nov 24, 2008
Messages
72
I think that you may have solved the problem. I had a creative webcam, but removed it for Logitech HD one a couple of weeks ago. I thought I'd removed everything but obviously I hadn't. Is there anything I need to be careful about, here? Anyway, thanks, thanks so far, I'll get on with checking if anything is left behind.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,266
Download MGADiag to your desktop.

Double-click on MGADiag.exe to launch the program.

Click "Continue".

Ensure that the "Windows" tab is selected (it should be by default).

Click the "Copy" button to copy the MGA Diagnostic Report to the Windows clipboard.

Paste the MGA Diagnostic Report back here in your next reply.

-----------------------------------------------------------------
 

A19 JFO

Thread Starter
Joined
Nov 24, 2008
Messages
72
I've downloaded MGADiag, done a scan and posted it the Windows clipboard, where's that? I have no idea, and how do I get the file from there to here?
 

valis

Moderator
Joined
Sep 24, 2004
Messages
78,008
when it's pasted to the clipboard, just come back here, right click in the reply box, and choose 'paste'.

thanks,

v
 

A19 JFO

Thread Starter
Joined
Nov 24, 2008
Messages
72
I think that I 've uploaded MGADiag, but I see no evidence of it anywhere!
 

A19 JFO

Thread Starter
Joined
Nov 24, 2008
Messages
72
How do I know it's posted to the clipboard? I found MGADiag in my downloads and I think I've uploaded it, but I know not where!
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,266
Dell Dimension 8400 o/s W7 Ultimate
The Dell Dimension 8400 desktop was introduced in mid-2004 and came with Windows XP SP1.

How did Windows 7 Ultimate get installed in it?

-----------------------------------------------------------------
 

A19 JFO

Thread Starter
Joined
Nov 24, 2008
Messages
72
I installed it, and it works fine, one or two hiccups along the the way, but overall it works great. It wasn't until after I installed it that I found out that it wasn't supposed to worK!
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,266
What's the 7-character "service tag" number on the sticker of that desktop?

---------------------------------------------------------

Go to Control Panel - Device Manager.

Are there any entries with a yellow ? or ! next to them?

---------------------------------------------------------
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
Joined
Aug 27, 2003
Messages
118,097
We won't be able to go any further until we see the MGA Diagnostic report. The instructions were very clear. After running the tool and clicking "copy", open a reply box here and right-click and select "paste" and the report should appear. If that doesn't work then click on "Edit" in the Menu Bar and select "Paste" from there.
 

A19 JFO

Thread Starter
Joined
Nov 24, 2008
Messages
72
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-8CYG3-26W24-MK7PC
Windows Product Key Hash: gVxD6QmK5xYxDOs31Reoue+TAr8=
Windows Product ID: 00426-067-9486096-86632
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {C47590F3-A752-4009-B1B0-0632DD31F822}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: Windows 7 Ultimate
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.120830-0333
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C47590F3-A752-4009-B1B0-0632DD31F822}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MK7PC</PKey><PID>00426-067-9486096-86632</PID><PIDType>5</PIDType><SID>S-1-5-21-841080056-3148159076-2394933303</SID><SYSTEM><Manufacturer>Dell Inc. </Manufacturer><Model>Dimension 8400 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc. </Manufacturer><Version>A09</Version><SMBIOSVersion major="2" minor="3"/><Date>20060707000000.000000+000</Date></BIOS><HWID>3E863107018400FC</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7601.17514
Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-067-948609-00-2057-7600.0000-1892010
Installation ID: 010622478512578743073095457423409860949213088740421735
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: MK7PC
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 23/01/2013 10:17:18 PM
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 1:16:2013 17:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NgAAAAIABAABAAEAAAADAAAAAQABAAEAeqiMGCY3bm7Y+KwUZJLg6/S05kzYgFLdi8iEpuw7
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC DELL 8400
FACP DELL 8400
HPET DELL 8400
BOOT DELL 8400
MCFG DELL 8400
SSDT DELL st_ex
SLIC HPQOEM SLIC-MPC
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top