Solved: error with hijackthis

[manasjain]

hi
tried scanning my pc with hijackthis but i get this error don't know how to go about it

i have attached the image please let me know as i urgently need to sort this and discuss my other problem.

cheers
manas

 

[daz1]

http://support.microsoft.com/kb/972034

re set host file

assume you have say spybot,spyware blaster ,??? if so they will be blocking it

 

[dvk01]

Daz1, you have been previously told about overstepping the mark and giving incorrect advice in malware removal
I am giving you a 1 day ban to give you time to reconsider your approach

manasjain
That is a normal response when you have a 64 bit computer
HJT ( and most other 32 bit programs) are not allowed access to hosts file but if you run HJT as elevated admin, it will see hosts file & display any content

right click HJT shortcut & select run as admin

 

[manasjain]

hi DVK

Thanks for your msg.
however, i had already tried what Daz suggested and then tried hijackthis and it seemed to work fine.
here's my log..can you please tell me if everything is ok or do i need to do something to rectify what i have already done as per daz's instructions

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:13:23 PM, on 1/7/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Windows\Explorer.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\PROGRA~1\QUICKH~1\QUICKH~1\onlinent.exe
C:\PROGRA~1\QUICKH~1\QUICKH~1\UPSCHD.EXE
C:\PROGRA~1\QUICKH~1\QUICKH~1\SCANMSG.EXE
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe
C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Common Files\microsoft shared\ink\InputPersonalization.exe
C:\Program Files\Common Files\Nokia\NoA\nokiaaserver.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: CIEProtection - {02D6B6B3-5D97-4EDE-AAC1-4D0BE8FE9CD3} - C:\PROGRA~1\QUICKH~1\QUICKH~1\qhiepro.dll
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.2.4204.1700\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Anti Popup - {EFCA9D4B-F2E8-487d-8505-E4D0E459ABFE} - C:\PROGRA~1\QUICKH~1\QUICKH~1\apop.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [Quick Heal Core UI] C:\PROGRA~1\QUICKH~1\QUICKH~1\strtupap.exe
O4 - HKLM\..\Run: [Quick Heal Monitor] "C:\PROGRA~1\QUICKH~1\QUICKH~2\op_mon.exe" /tray /noservice
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [NokiaMServer] C:\Program Files\Common Files\Nokia\MPlatform\NokiaMServer /watchfiles startup
O4 - HKLM\..\Run: [NokiaMusic FastStart] "C:\Program Files\Nokia\Ovi Player\NokiaOviPlayer.exe" /command:faststart
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKCU\..\Run: [Sony Ericsson PC Suite] "C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SEPCSuite.exe" /systray /nologon
O4 - HKCU\..\Run: [NokiaOviSuite2] C:\Program Files\Nokia\Nokia Ovi Suite\NokiaOviSuite.exe -tray
O4 - HKCU\..\Run: [googletalk] C:\Users\Manas\AppData\Roaming\Google\Google Talk\googletalk.exe /autostart
O4 - Startup: Dell Dock.lnk = C:\Program Files\Dell\DellDock\DellDock.exe
O4 - Startup: Stardock ObjectDock.lnk = C:\Program Files\Stardock\ObjectDock\ObjectDock.exe
O4 - Startup: Yahoo! Widgets.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = Vimal
O17 - HKLM\Software\..\Telephony: DomainName = Vimal
O17 - HKLM\System\CCS\Services\Tcpip\..\{7800C20B-2B61-4AE2-B455-1D5DD0D0C5A8}: NameServer = 192.168.1.1,4.2.2.2
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = Vimal
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = Vimal
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: c:\progra~1\quickh~1\quickh~2\wl_hook.dll C:\PROGRA~1\Google\GOOGLE~3\GO36F4~1.DLL
O23 - Service: Quick Heal Client Security Service (acssrv) - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~2\acs.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Core Mail Protection - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\EMLPROXY.EXE
O23 - Service: Core Scanning Server - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\SAPISSVC.EXE
O23 - Service: Dock Login Service (DockLoginService) - Stardock Corporation - C:\Program Files\Dell\DellDock\DockLogin.exe
O23 - Service: Google Desktop Manager 5.9.1005.12335 (GoogleDesktopManager-051210-111108) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Sony Ericsson OMSI download service (OMSI download service) - Unknown owner - C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
O23 - Service: Online Protection System - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\opssvc.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Quick Update Service - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\quhlpsvc.exe
O23 - Service: Total Security Helper Service WSC (ScanWscS) - Quick Heal Technologies (P) Ltd. - C:\PROGRA~1\QUICKH~1\QUICKH~1\scanwscs.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TabletServicePen - Wacom Technology, Corp. - C:\Windows\system32\Pen_Tablet.exe
O23 - Service: UDisk Monitor - Unknown owner - C:\Program Files\Reliance Netconnect - Broadband+\bin\MonServiceUDisk.exe
O23 - Service: WTouch Service (WTouchService) - Wacom Technology, Corp. - C:\Program Files\WTouch\WTouchService.exe

--
End of file - 10076 bytes


cheers
manas

 

[manasjain]

manasjain
That is a normal response when you have a 64 bit computer
HJT ( and most other 32 bit programs) are not allowed access to hosts file

i have 32 bit computer

 

[manasjain]

oh i just also noticed that after i followed DAZ's instruction adn i restarted my PC my tablet driver for BAMBOO FUN stopped working...help?

 

[dvk01]

All W7 computers block HJT writing to hosts file unless elevated

changing hosts file shouldn't have affected any drivers, unless your tablet uses something specific
do a system restore to before you did it

Why did you post A HJT log in first place
What problems were you having

 

[manasjain]

i had read in one of the threads that someone had a similar like mine (mentioned below) and he was also recommended to use HJT and paste the log onto the thread...i did it to save time so that i could have it rectified asap -

the main problem is so - i attached a brand new strontium hard disk and put it under scanning....i received a worm alert and the notice would close so i had to restart my laptop in safe mode and scan the entire computer and the disk which was cleared OK. however when i restarted to normal more my DELL DOCK APPLICATION wouldnt open. i tried reinstalling it 3 -4 times but all in vain. this is the error i still get and the app doesnt open ( see the attached images with both the errors that i get)
...any solution on that...i really appreciate your help on this..

 

[dvk01]

That isn't malware related but due to something deleting or changinmg settings
have you followed advice here
http://www.delldock.com/download_options.aspx

I am moving this to W7 forum where thay can see if anything else might be a problem

 

[manasjain]

hi dvk,

the link u sent was wht i have been using ti download the dock... i had tried downloading the dock twice but it failed to open then i post a query on this site and once when u put the link up i thought i download it once more and try and lets see wht happens...and it WORKED...

the problem is still unkown but i guess in simple words i am GUESSING when my laptop was infected by the malware one of the dell dock files got corrupted/deleted so when i choose the option 're-installing on my pc' on the dell dock site, the deleted file does not get reinstalled however when i choose the option 'first time installation' it runs perfectly...

thus my problem got solved...cheers..thanks a lot

 

[dvk01]

glad it was so easily fixed