Solved: ESS Allegro PCI Audio (WMD) sound problems

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incentive00

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Jan 19, 2005
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Someone gave me their computer because they couldn't get it to work. So I reformatted the hard drive and I've got everything working but the sound. They had no drivers to give me so, I went to the Compaq website to get the drivers. When I tried to install them it told me to restart and it found the ESS Allegro PCI Audio (WMD). It then said to put in the Win98 cd-rom to get files from it but I have no idea where they are.

The files that my computer could not find are:
ksuser.dll
gm16.dls
wdmaud.drv
portels.sys
redbook.sys
sbemul.sys (not too sure about that one cause I can't read my handwriting..sorry)
stream.sys
swmidi.sys
wdmaud.sys
imaadp32.acm
msadp32.acm
msgsm32.acm
tssoft.acm
tsd32.dll
msg711.acm

My OS is Win 98 and my computer is a Compaq Presario 7360. I have no idea what these files are and how to find them just so my sound will work. Any help would be greatly appreciated as I have been trying to get this to work since 4pm and its 12am now. Thanks.

Also I'm getting the error of "Cannot open the audio device. Another application may be using it" whenever I try to play a song in RealPlayer. I have no idea what else could be using my soundcard. Thanks again for any help..
 
Joined
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Messages
51,988
When it asks for the CD, direct it to the Windows or Windows\System folders. It will probably find all those files there. If not, do a search on your machine for a file and direct it to the location when you find it. Most of these files are already there, even though 98 says they are on the CD.

Are you sure you're using the Win98 driver?
 

incentive00

Thread Starter
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Jan 19, 2005
Messages
29
I got SP15773 from the Compaq website which is supposed to be for Win98 and for my sound card. I found the files it needed, which were just these
ksuser.dll
gm16.dls
wdmaud.drv
portels.sys
redbook.sys
sbemul.sys
stream.sys
swmidi.sys
wdmaud.sys

Everything seemed to work until it got to the part of Updating Windows 98 Settings (or something like that) with the little drum and the progress bar. It would get almost finished and just stop moving. The drumsticks on the drum would continue to go but nothing would happen. I left it there for 30 minutes or so until I finally restarted it. And it's still not reading my scard. How can I fix this? Thanks.
 

incentive00

Thread Starter
Joined
Jan 19, 2005
Messages
29
I installed a driver I found that actually worked...but I still have one problem. I have the volume up all the way and the only way to hear anything is with the speaker up to my ear. Could it be the speakers or the wrong driver?
 

~Candy~

Retired Administrator
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Messages
103,706
Are you sure you have the speakers plugged into the correct jack? Do you have a cdrom with a speaker jack that you can plug the speakers into to see if they are louder there?
 

~Candy~

Retired Administrator
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Messages
103,706
Ok, what about the cdrom jack? Do you have one on the front?
 

incentive00

Thread Starter
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Jan 19, 2005
Messages
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No there is no jack on the front. There are three jacks on the back. One has a disc with an arrow pointing out, another with an arrow point in, and another with a mic. The only one to give me sound at all is the one with the arrow pointing out.
 
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Messages
51,988
Do you have the volume on the speakers turned up? I'm asking because if there is no volume on the speakers, you probably don't have amplified speakers. Newer sound cards need amplified speakers since they have no final-stage amps onboard.
 

incentive00

Thread Starter
Joined
Jan 19, 2005
Messages
29
There is no volume on the speakers. Thanks so much. I understand what the problem is now and will be getting different speakers. Thanks again.
 
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Messages
51,988
That sounds like the problem. The speakers aren't powered, so they just have no volume.

I still have a pretty nice set of speakers from an old 386 computer. They worked fine on that old machine becuse that old sound card had an amplifier built in. But there is barely any sound from them on a new computer.
 

incentive00

Thread Starter
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Messages
29
I went and bought a different set of speakers with a volume control on them and they work fine. Thanks so much for your help.
 
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