Solved: Ethernet

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hlamb1946

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Feb 9, 2015
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I Re-installed windows XP in my p.c, (corrupt file) i used all of the discs that come with my p.c. now i can not access the net (Ethernet) in the Device manager it shows a yellow question mark on Ethernet Controller, Multimedia Audio Controller, Sm Buss Controller,and Video Controller. when i right click (Ethernet) it says the drivers for this device are not installed (code 28) when i click install it automatically it wants to connect to the net. under Driver it says driver provider unknown. i have downloaded drivers from Dell with my wife's pc to disc and put them in my pc but no help, i have tried to burn the TSG system info and burn it to discs but can't seem to do it the information that i can find is
Microsoft Windows XP
Home Edition
Version 2002
Service Pack1

Computer
Intel (R) 4 CPU 2 80GHz
2.79 GHz
1.00 GB of RAM

I also have a :Kernel 32.dll not found that shows up sometimes

I got pretty much all of the above information after hours of phone calls to and from friends who also know very little about Computers but much more than I
I sure could use some help
 

hlamb1946

Thread Starter
Joined
Feb 9, 2015
Messages
13
I don't have a recovery disc, i have an operating system disc, tools systems software disc, drivers and and utilities disc, and a couple for monitor and dvd. i installed all of those (twice)
 
Joined
Dec 25, 2014
Messages
1,081
If it just has SP 1 on it it has to be very old. The disk may be corrupt but I'm thinking it may be the hard drive.

Download and run Speccy http://www.piriform.com/speccy
After it runs click File, Publish Snapshot, then paste the link provided here.

I'm going to bed but will look in the morning if nobody else comes by tonight.
 

hlamb1946

Thread Starter
Joined
Feb 9, 2015
Messages
13
i can't get it to open? it starts and then wants to go online.
thank you for trying Mark
 

hlamb1946

Thread Starter
Joined
Feb 9, 2015
Messages
13
maybe it's time for a new Computer, i hate windows 8 but maybe i can find one with 7 on it. it's not fun being old and not liking change. but i am and i don't.
 
Joined
Mar 31, 2014
Messages
364
In device manager, under Network adapters, try to right-click the adapters and then uninstall it. Afterwards restart Windows, and then go back into device manager and check once more the status of your Ethernet driver.


Also, your current computer meets the minimum system requirement for RAM and CPU for the Windows 7 OS. So if all else fails and you're looking to migrating to Windows 7, then you could look in to just upgrading the OS but keeping the same computer as that may be an 'inexpensive' choice.

However, Windows 7 could be quite costly as well. If what you do is just general web-browsing and streaming videos, then you may also want to look into the free open-source Ubuntu distribution. Installation is just as convenient as Windows. Though it all depends on how you want to use your computer.
 

TerryNet

Terry
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Joined
Mar 23, 2005
Messages
81,400
Install SP3.

Then install the latest chipset and networking drivers from the PC (or motherboard) manufacturer's web site. You'll probably have internet access at this point.
 

hlamb1946

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Joined
Feb 9, 2015
Messages
13
thank you. i have tried to download to this computer (windows 7) and burn to disc but i just can't seem to figure it out, it wants to check THIS computer?
 

hlamb1946

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Joined
Feb 9, 2015
Messages
13
I don't know how to find my motherboard or who the manufacture is, i am so far above my head. i did install the disc from charter andit said
network card not found
tcp/ip configuration undefined check network card

all of you are great but i am realizing that i am not capable of figuring this out even with all of your help (if it had a carburetor i could fix it) thank all of you for your help
 

hlamb1946

Thread Starter
Joined
Feb 9, 2015
Messages
13
I did right-click the adapters and then uninstall it. Afterwards restart Windows, and then go back into device manager and check once more the status of your Ethernet driver that is what i was saying did not work. if anyone else was doing this i am sure what you said would fix the problem. i just don't know enough
 

hlamb1946

Thread Starter
Joined
Feb 9, 2015
Messages
13
It is a Dell, thanks that helps (Computer Help) i will look at my motherboard and see if i can find my #
Dell has not been much help for me and hard to find someone to ask questions. i will get all of the info that i can from my pc
one question is the network card part of the motherboard?
 
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