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Solved: Every thing I download is corrupt.

Discussion in 'Virus & Other Malware Removal' started by BlamDave, Oct 28, 2007.

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  1. BlamDave

    BlamDave Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    44
    I can not download any thing with I Explorer without it becoming corrupt. There are a few instances were it will load right but only with small files. I cant use Windows Update or update on Steam. If the file actually downloads and starts there is some were in it that is corrupt and doesn't work. Ive already done a bunch of virus and spyware scans with multiple programs. Please help me solve this Tell me if there is any needed info.

    Edit: Downloads some times show "error timed out".
    The laregest file i can download without it corrupting is apx. 5mb anything larger will some how have an error.
    There are no errors while the download is going except when using a game updater.
    I have tried using a download manager but it does not effect it.
    Data.\
    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 2 Build 2600
    System Manufacturer HP Pavilion 061
    System Type X86-based PC
     
  2. BlamDave

    BlamDave Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    44
  3. BlamDave

    BlamDave Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    44
    bump
    any suggestion on were to start would help.
     
  4. redoak

    redoak Gone but never forgotten

    Joined:
    Jun 24, 2004
    Messages:
    6,782
    Be patient, as you already have been. I believe you will soon "hear" from a qualified person.

    {redoak}
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,325
    First Name:
    Karen
    Hi and welcome to TSG,

    Let's see if you can download HijackThis.

    Click here and then scroll down to and click on hijackthis self installer to download HJTsetup.exe
    • Save HJTsetup.exe to your desktop.
    • Double click on the HJTsetup.exe icon on your desktop.
    • By default it will install to C:\Program Files\Hijack This.
    • Continue to click Next in the setup dialogue boxes until you get to the Select Addition Tasks dialogue.
    • Put a check by Create a desktop icon then click Next again.
    • Continue to follow the rest of the prompts from there.
    • At the final dialogue box click Finish and it will launch Hijack This.
    • Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    • Click Save to save the log file and then the log will open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
     
  6. BlamDave

    BlamDave Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    44
    here the log file. Thanks for the help.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 5:30:22 PM, on 11/4/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\arservice.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\tavsvc.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\Components\tmproxy.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 168.94.74.68:8080
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - (no file)
    O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
    O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] "C:\Program Files\davids stuff\PCPitstop\Optimize\PCPOptimize.exe" -boot
    O4 - HKLM\..\Run: [Trend Micro AntiVirus 2007] "C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe" -1 --delay 15
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [PCDrSmartMonitor] "C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe" -r
    O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
    O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - Global Startup: AutorunsDisabled
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
    O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {69EF49E5-FE46-4B92-B5FA-2193AB7A6B8A} (GameLauncher Control) - http://www.acclaim.com/cabs/acclaim_v4.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1174066203968
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.wasillachamber.org/webcams/cgi-bin/AxisCamControl.ocx
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.12) - http://gameadvisor.futuremark.com/global/msc3121.cab
    O16 - DPF: {D77EF652-9A6B-40C8-A4B9-1C0697C6CF41} (TikGames Online Control) - http://www.shockwave.com/content/cinematycoon/sis/cinematycoon.cab
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
    O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    O23 - Service: Trend Micro AntiVirus Protection Service (tavsvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\AntiVirus 2007\tavsvc.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\AntiVirus 2007\Components\tmproxy.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    --
    End of file - 8621 bytes
     
  7. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,325
    First Name:
    Karen
    Have you tried to do a system restore to before this happened?

    I see you have some components of Norton and you're running Trend. You need to completely uninstall one or the other as it's not good to run two anti-virus programs. They will conflict with each other and cause problems.
     
  8. BlamDave

    BlamDave Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    44
    I did what you said and still have the problem. I restored it as far back as possible (some time in August). I recently switched from Norton to trend micro antivirus so there were several Norton files that weren’t completely removed. I am still having the problem. Here is the new hijack this log.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:37:13 PM, on 11/7/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16544)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\arservice.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\tavsvc.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\Components\tmproxy.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe
    C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\mom.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 168.94.74.68:8080
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - (no file)
    O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
    O4 - HKLM\..\Run: [PC Pitstop Optimize Scheduler] "C:\Program Files\davids stuff\PCPitstop\Optimize\PCPOptimize.exe" -boot
    O4 - HKLM\..\Run: [Trend Micro AntiVirus 2007] "C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe" -1 --delay 15
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [PCDrSmartMonitor] "C:\Program Files\PC-Doctor 5 for Windows\PcdSmartMonitor.exe" -r
    O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
    O4 - HKLM\..\RunOnce: [*Restore] C:\WINDOWS\system32\restore\rstrui.exe -i
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - S-1-5-18 Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'SYSTEM')
    O4 - .DEFAULT Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - Global Startup: AutorunsDisabled
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\npjpi160_02.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
    O16 - DPF: {6B75345B-AA36-438A-BBE6-4078B4C6984D} (HpProductDetection Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1174066203968
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.wasillachamber.org/webcams/cgi-bin/AxisCamControl.ocx
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} (Get_ActiveX Control) - https://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
    O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.12) - http://gameadvisor.futuremark.com/global/msc3121.cab
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Trend Micro AntiVirus Protection Service (tavsvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\AntiVirus 2007\tavsvc.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\AntiVirus 2007\Components\tmproxy.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    --
    End of file - 7965 bytes
     
  9. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,325
    First Name:
    Karen
    Download and install AVG Anti-Spyware v7.5. Note to AVG Free anti-virus program users only: This is not the same program as the one you already have, this is an anti-spyware program so please proceed with the instructions.
    • After download, double click on the file to launch the install process.
    • Choose a language, click "OK" and then click "Next".
    • Read the "License Agreement" and click "I Agree".
    • Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
    • After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
    • The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'. As AVG Anti-Spyware may interfere with some of our other fixes, we are temporarily disabling its active protection features until your system is clean, then you can re-enable them.
    • Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
    • Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update".
      Wait until you see the "Update successful" message. If you are having problems with the updater, manually download and update with the AVG Anti-Spyware Full database installer.
    • Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.
    Reboot your computer in SAFE MODE using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". (Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them inaccessible for doing a scan. If this happens press Alt + Spacebar. A menu will come open, make sure you select maximize then run the scan. If that does not help, then you may have to run your scan in normal mode and advise your helper afterwards.)

    Scan with AVG Anti-Spyware as follows:
    • Click on the "Scanner" button and choose the "Settings" tab.
    • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
    • Under "How to Scan? ", "Possibly unwanted software", and What to Scan?" leave all the default settings.
    • Under "Reports" select "Do not automatically generate reports".
    • Click the "Scan" tab to return to scanning options.
    • Click "Complete System Scan" to start.
    • When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
    • You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
    IMPORTANT! Do not save the report before you have clicked the :Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.
    • Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
    • Exit AVG Anti-Spyware when done, reboot normally and post the log report in your next response.
    Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

    AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can continue to use as an on-demand scanner or you may purchase a license to use the full version. We are installing AVG Anti-Spyware with its real-time protection disabled. Once your system is clean you may re-enable it so you can continue using this feature for the remainder of the trial period.


    Please go HERE to run Panda's ActiveScan
    • You need to use IE to run this scan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


    Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.
     
  10. BlamDave

    BlamDave Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    44
    Thanks for the help so far. Well neither AVG nor panda scan will load on my computer. That’s one of my main problems, I can’t download anything big. When I download AVG the download completes but when I try to install it says "error reading file." When I tried Panda Scan the download bar freezes at 50%. I will try to download AVG at my school and transfer it via flash drive.
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,325
    First Name:
    Karen
    Open HijackThis and click on "Config" and then on the "Misc Tools" button. Click on the "Open Uninstall Manager" button. Click the "Save List" botton. Copy and paste that list here please.
     
  12. BlamDave

    BlamDave Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    44
    Heres the list. Ya i know its alot im willing to uninstall anything you think nescesary.
    Thanks for all the advice.

    Adobe Acrobat 5.0
    Adobe Flash Player ActiveX
    Adobe Reader 7.0
    Adobe Shockwave Player
    Ancient Tripeaks II
    Apple Mobile Device Support
    Apple Software Update
    Armada Online Alpha
    ATI - Software Uninstall Utility
    ATI Catalyst Control Center
    ATI Control Panel
    ATI Display Driver
    AXIS Media Control Embedded
    Battlefield 2142 Demo
    Beyond Good & Evil
    Bioshock Demo
    CCScore
    Civilization III
    Civilization III v1.29f
    Codename Gordon
    Comanche 4
    Costco Photo Organizer
    Customer Experience Enhancement
    Dawn Of War - Winter Assault
    DawnOfWar
    DevastationZone Troopers Demo
    Disney's Lilo and Stitch Hawaiian Adventure
    Dow.Community Map Pack 1-4
    DoWpro 1.6
    EA Network Play System
    Enhanced Multimedia Keyboard Solution
    EPSON Printer Software
    ESSCDBK
    ESScore
    ESSgui
    ESShelp
    ESSini
    ESSPCD
    ESSSONIC
    ESSTOOLS
    ESSvpaht
    ESSvpot
    Fable - The Lost Chapters
    Funkiball Adventure
    Futuremark Measurement Services Client
    Galactic Civilizations II - Gold Edition
    GameShadow
    Garmin Trip and Waypoint Manager v3
    GdiplusUpgrade
    GemMaster Mystic
    gmax
    GTA2
    Half-Life 2: Episode One
    Half-Life(R) 2
    Harmotion
    High Definition Audio Driver Package - KB888111
    HijackThis 2.0.2
    HLPIndex
    HLPRFO
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 10 (KB910393)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB893357)
    Hotfix for Windows XP (KB906569)
    Hotfix for Windows XP (KB914440)
    Hotfix for Windows XP (KB915865)
    Hotfix for Windows XP (KB926239)
    HP Boot Optimizer
    HP Deskjet Printer Preload
    HP DigitalMedia Archive
    HP Document Viewer 5.3
    HP DVD Play 1.0
    HP Imaging Device Functions 6.0
    HP Photosmart 330,380,420,470,7800,8000,8200 Series
    HP Photosmart Cameras 5.0
    HP Photosmart for Media Center PC
    HP Photosmart Premier Software 6.0
    HP Product Detection
    HP PSC & OfficeJet 5.3.A
    HP PSC & OfficeJet 5.3.B
    HP Rhapsody
    HP Software Update
    HP Solution Center & Imaging Support Tools 5.3
    HP Web Helper
    Indeo® Software
    InterActual Player
    iTunes
    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 5
    Java(TM) 6 Update 2
    Java(TM) SE Runtime Environment 6 Update 1
    Kaspersky Online Scanner
    Kodak EasyShare software
    KSU
    LEGO Star Wars
    MapSource
    MapSource - US Topo v3.02
    MapSource - WorldMap v3.02
    Media Library Management Wizard
    Microsoft .NET Framework 1.0 Hotfix (KB887998)
    Microsoft .NET Framework 1.0 Hotfix (KB930494)
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Hotfix (KB928366)
    Microsoft .NET Framework 2.0
    Microsoft Age of Empires II
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Halo
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2006
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2003 Edition 60 Days Trial Welcome Tour
    Microsoft Office PowerPoint 2003 Template Creation Wizard
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Publisher 2007
    Microsoft Office Publisher 2007 Trial
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Standard Edition 2003
    Microsoft Picture It! Express 7.0
    Microsoft Picture It! Publishing 2002
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Works
    Monster Park Madness
    Monsters, Inc. Wreck Room Arcade
    Movie Maker Background Music Files
    Movie Maker Sound Effects
    Movie Maker Title Images
    MSN
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 Parser and SDK
    muvee autoProducer 4.5
    muvee autoProducer unPlugged 1.2
    Need For Speed High Stakes
    Need for Speed™ Carbon
    Netscape Browser (remove only)
    Notifier
    oggcodecs 0.71.0946
    OpenAL
    Opera 9.21
    OTtBPSDK
    Otto
    FATE
    Paint Shop Pro 7 Anniversary Edition
    PC Pitstop Exterminate 1.0
    PCDADDIN
    PCDHELP
    PC-Doctor 5 for Windows
    Personal Ancestral File 5
    Personal License Update Wizard for Windows Media Player
    Plus! MP3 Audio Converter LE
    Prince of Persia The Sands of Time
    Project64 1.6
    PS2
    Python 2.2 pywin32 extensions (build 203)
    Python 2.2.3
    Pyware iPAS
    Quicken 2006
    QuickTime
    Reader Rabbit's Math Ages 6-9
    Reader Rabbit's Reading Ages 6-9
    RealPlayer
    RegCure 1.3.0.2
    Remove IntelliMover Demo
    Rhapsody Player Engine
    Ricochet Xtreme
    RSDemon 2
    Rugrats Munchin Land
    Sallys Salon
    Schizm - mysterious journey
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 2.0 (KB928365)
    Security Update for Office 2007 (KB934062)
    Security Update for Publisher 2007 (KB936646)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for the 2007 Microsoft Office System (KB936960)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Media Player 10 (KB911565)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows XP (KB890046)
    Security Update for Windows XP (KB893756)
    Security Update for Windows XP (KB896358)
    Security Update for Windows XP (KB896422)
    Security Update for Windows XP (KB896423)
    Security Update for Windows XP (KB896424)
    Security Update for Windows XP (KB896428)
    Security Update for Windows XP (KB899587)
    Security Update for Windows XP (KB899589)
    Security Update for Windows XP (KB899591)
    Security Update for Windows XP (KB900725)
    Security Update for Windows XP (KB901017)
    Security Update for Windows XP (KB901214)
    Security Update for Windows XP (KB902400)
    Security Update for Windows XP (KB904706)
    Security Update for Windows XP (KB905414)
    Security Update for Windows XP (KB905749)
    Security Update for Windows XP (KB905915)
    Security Update for Windows XP (KB908519)
    Security Update for Windows XP (KB911280)
    Security Update for Windows XP (KB911562)
    Security Update for Windows XP (KB911567)
    Security Update for Windows XP (KB911927)
    Security Update for Windows XP (KB912812)
    Security Update for Windows XP (KB912919)
    Security Update for Windows XP (KB913446)
    Security Update for Windows XP (KB913580)
    Security Update for Windows XP (KB914388)
    Security Update for Windows XP (KB914389)
    Security Update for Windows XP (KB916281)
    Security Update for Windows XP (KB917159)
    Security Update for Windows XP (KB917344)
    Security Update for Windows XP (KB917422)
    Security Update for Windows XP (KB917953)
    Security Update for Windows XP (KB918118)
    Security Update for Windows XP (KB918439)
    Security Update for Windows XP (KB918899)
    Security Update for Windows XP (KB919007)
    Security Update for Windows XP (KB920213)
    Security Update for Windows XP (KB920214)
    Security Update for Windows XP (KB920670)
    Security Update for Windows XP (KB920683)
    Security Update for Windows XP (KB920685)
    Security Update for Windows XP (KB921398)
    Security Update for Windows XP (KB921503)
    Security Update for Windows XP (KB921883)
    Security Update for Windows XP (KB922616)
    Security Update for Windows XP (KB922760)
    Security Update for Windows XP (KB922819)
    Security Update for Windows XP (KB923191)
    Security Update for Windows XP (KB923414)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB923694)
    Security Update for Windows XP (KB923980)
    Security Update for Windows XP (KB924191)
    Security Update for Windows XP (KB924270)
    Security Update for Windows XP (KB924496)
    Security Update for Windows XP (KB924667)
    Security Update for Windows XP (KB925454)
    Security Update for Windows XP (KB925486)
    Security Update for Windows XP (KB925902)
    Security Update for Windows XP (KB926255)
    Security Update for Windows XP (KB926436)
    Security Update for Windows XP (KB927779)
    Security Update for Windows XP (KB927802)
    Security Update for Windows XP (KB928255)
    Security Update for Windows XP (KB928843)
    Security Update for Windows XP (KB929123)
    Security Update for Windows XP (KB930178)
    Security Update for Windows XP (KB931261)
    Security Update for Windows XP (KB931784)
    Security Update for Windows XP (KB932168)
    Security Update for Windows XP (KB933729)
    Security Update for Windows XP (KB935839)
    Security Update for Windows XP (KB935840)
    Security Update for Windows XP (KB936021)
    Security Update for Windows XP (KB938829)
    Security Update for Windows XP (KB941202)
    SFR
    SHASTA
    SKIN0001
    SKINXSDK
    Sonic Express Labeler
    Sonic MyDVD Plus
    Sonic RecordNow Audio
    Sonic RecordNow Copy
    Sonic RecordNow Data
    Sonic Update Manager
    Spy Sweeper
    Spybot - Search & Destroy 1.4
    Star Defender 3
    Stardock Central
    Steam
    Steam
    Symantec KB-DocID:2003093015493306
    Tales of Pirates Online 1.36
    Team Fortress Classic
    Tom Clancy's Splinter Cell
    TrackMania Nations ESWC 1.7.9
    Traitors Gate
    Trend Micro AntiVirus
    TurboTax Premier Investments 2006
    Unreal Tournament 2004
    Update for Office 2007 (KB932080)
    Update for Office 2007 (KB934391)
    Update for Office 2007 (KB934393)
    Update for Windows Media Player 10 (KB913800)
    Update for Windows Media Player 10 (KB926251)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB900485)
    Update for Windows XP (KB904942)
    Update for Windows XP (KB908531)
    Update for Windows XP (KB910437)
    Update for Windows XP (KB916595)
    Update for Windows XP (KB920872)
    Update for Windows XP (KB922582)
    Update for Windows XP (KB927891)
    Update for Windows XP (KB929338)
    Update for Windows XP (KB930916)
    Update for Windows XP (KB931836)
    Update for Windows XP (KB933360)
    Update for Windows XP (KB938828)
    Updates from HP (remove only)
    VPRINTOL
    WexTech AnswerWorks
    Where in the World Is Carmen Sandiego? Treasures of Knowledge
    Wild Metal Country
    Windows Installer 3.1 (KB893803)
    Windows Internet Explorer 7
    Windows Live Messenger
    Windows Live OneCare safety scanner
    Windows Media Bonus Pack for Windows XP
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows Media Player Playlist Import to Excel Wizard
    Windows Media Player Skin Importer
    Windows Media Player Tray Control
    Windows XP Hotfix - KB873339
    Windows XP Hotfix - KB883667
    Windows XP Hotfix - KB885250
    Windows XP Hotfix - KB885835
    Windows XP Hotfix - KB885836
    Windows XP Hotfix - KB885884
    Windows XP Hotfix - KB886185
    Windows XP Hotfix - KB887472
    Windows XP Hotfix - KB887742
    Windows XP Hotfix - KB888113
    Windows XP Hotfix - KB888302
    Windows XP Hotfix - KB890175
    Windows XP Hotfix - KB890859
    Windows XP Hotfix - KB891781
    Windows XP Hotfix - KB892050
    Windows XP Hotfix - KB893066
    Windows XP Media Center Edition 2005 KB925766
    WinRAR archiver
    WIRELESS
    XoftSpySE
     
  13. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,325
    First Name:
    Karen
    You should go through that list and remove anything that you no longer use.

    In the meantime, go to Control Panel - Add/Remove programs and remove these:

    J2SE Runtime Environment 5.0 Update 11
    J2SE Runtime Environment 5.0 Update 5
    Java(TM) SE Runtime Environment 6 Update 1


    You should also replace Spybot Search and Destroy with the latest version.


    Were you able to get AVG-AS on your computer?
     
  14. BlamDave

    BlamDave Thread Starter

    Joined:
    Oct 27, 2007
    Messages:
    44
    Bump Sorry for not posting ive been REALLY busy. I am still having the same problem. My internet corrupts any thing 2+mb that it downloads. I have the most recent avg but it wont update. The file always ends up corrupt. Is there a way to manualy download the update? please any help apreciated.
    Here is the most recent hijack this log.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 4:41:56 PM, on 1/23/2008
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16574)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\arservice.exe
    C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\tavsvc.exe
    C:\Program Files\Trend Micro\AntiVirus 2007\Components\tmproxy.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\Explorer.EXE
    C:\HP\KBD\KBD.EXE
    C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAFA.EXE
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - (no file)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O2 - BHO: HpWebHelper - {AAAE832A-5FFF-4661-9C8F-369692D1DCB9} - C:\WINDOWS\pchealth\helpctr\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\plugin\WebHelper.dll
    O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
    O4 - HKLM\..\Run: [Trend Micro AntiVirus 2007] "C:\Program Files\Trend Micro\AntiVirus 2007\tavui.exe" -1 --delay 15
    O4 - HKLM\..\Run: [EPSON Stylus CX7800 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAFA.EXE" /P26 "EPSON Stylus CX7800 Series" /O6 "USB001" /M "Stylus CX7800"
    O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
    O4 - HKLM\..\RunOnce: [SpybotDeletingA1716] command /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted"
    O4 - HKLM\..\RunOnce: [SpybotDeletingC5355] cmd /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted"
    O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\davids stuff\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\RunOnce: [SpybotDeletingB1431] command /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted"
    O4 - HKCU\..\RunOnce: [SpybotDeletingD9000] cmd /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted"
    O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'Default user')
    O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User 'Default user')
    O4 - Global Startup: AutorunsDisabled
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra 'Tools' menuitem: Internet Connection Help - {E2D4D26B-0180-43a4-B05F-462D6D54C789} - C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=Ca,C=US\IEButton\support.htm
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\tmlsp.dll
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://www.wasillachamber.org/webcams/cgi-bin/AxisCamControl.ocx
    O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
    O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
    O23 - Service: Trend Micro AntiVirus Protection Service (tavsvc) - Trend Micro Inc. - C:\Program Files\Trend Micro\AntiVirus 2007\tavsvc.exe
    O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\AntiVirus 2007\Components\tmproxy.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    --
    End of file - 7544 bytes
     
  15. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    115,325
    First Name:
    Karen
    Please close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix and make sure you are disconnected from the Internet after downloading the program and before scanning.

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix and remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re-enable the protection again afterwards before connecting to the Internet.

    Download ComboFix and save it to your desktop.

    **Note: In the event you already have ComboFix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

    Close any open browsers and make sure you are disconnected from the net. Unplug the cable if need be before running ComboFix.
    • WARNING: IF you have not already done so ComboFix will disconnect your machine from the Internet when it starts.
    • Please do not re-connect your machine back to the Internet until ComboFix has completely finished.
    • If there is no Internet connection when Combofix has completely finished then restart your computer to restore the connection.

    Double-click on combofix.exe and follow the prompts. When finished, it will produce a report for you. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

    **Note: Do not mouseclick comboFix's window while it's running. That may cause it to stall**
     
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