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Solved: Excel lowers my screen resolution

Discussion in 'Business Applications' started by Monk182, Apr 8, 2010.

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  1. Monk182

    Monk182 Thread Starter

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    Apr 8, 2010
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    When I open Excel, the screen refreshes to a much lower (8bit) resolution. When I manually change it back, all is well, until I close it and reopen it again. Only Excel does this. I have 4GB of RAM of a Dell Studio 1737 64bit Laptop, running Vista Home Premium SP2. It started about three months after purchase. Once Excel is open, I can open & close spreadsheets without the change, provided I don't close Excel. If I don't bother to change it manually, it refreshes back to High Rez when I exit Excel.

    I run HD video & other "hungry" programs without a hitch. It seems to be only when I open & close Excel 2003.

    -Monk
     
  2. WendyM

    WendyM Retired Trusted Advisor

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    Hi Monk,
    Welcome to TSG. Sounds like it could be a problem with your display settings for Excel. Go to C:\Program Files\Microsoft Office\OFFICE11 (or whichever OFFICE number is highest - I forget what 2003 is). Right-click excel.exe and choose "Properties". Select the Compatibility tab and see if anything is checked under display settings. They should all be unchecked by default. Hope that helps.
     
  3. Monk182

    Monk182 Thread Starter

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    Yes! Thanks Wendy, you got me mostly there! The boxes were all unchecked, so after a little roaming, I went into the "Show Settings for All Users". That one had the 256 color box checked. I unchecked it, and all is well.

    I bow in gratitude! -Monk
     
  4. WendyM

    WendyM Retired Trusted Advisor

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    Great, I'm glad you found it. (y) You can mark this solved with the button at the top of the thread.
     
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