Solved: Excel lowers my screen resolution

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Monk182

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Apr 8, 2010
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2
When I open Excel, the screen refreshes to a much lower (8bit) resolution. When I manually change it back, all is well, until I close it and reopen it again. Only Excel does this. I have 4GB of RAM of a Dell Studio 1737 64bit Laptop, running Vista Home Premium SP2. It started about three months after purchase. Once Excel is open, I can open & close spreadsheets without the change, provided I don't close Excel. If I don't bother to change it manually, it refreshes back to High Rez when I exit Excel.

I run HD video & other "hungry" programs without a hitch. It seems to be only when I open & close Excel 2003.

-Monk
 

WendyM

Retired Trusted Advisor
Joined
Jun 27, 2003
Messages
4,042
Hi Monk,
Welcome to TSG. Sounds like it could be a problem with your display settings for Excel. Go to C:\Program Files\Microsoft Office\OFFICE11 (or whichever OFFICE number is highest - I forget what 2003 is). Right-click excel.exe and choose "Properties". Select the Compatibility tab and see if anything is checked under display settings. They should all be unchecked by default. Hope that helps.
 

Monk182

Thread Starter
Joined
Apr 8, 2010
Messages
2
Yes! Thanks Wendy, you got me mostly there! The boxes were all unchecked, so after a little roaming, I went into the "Show Settings for All Users". That one had the 256 color box checked. I unchecked it, and all is well.

I bow in gratitude! -Monk
 

WendyM

Retired Trusted Advisor
Joined
Jun 27, 2003
Messages
4,042
Great, I'm glad you found it. (y) You can mark this solved with the button at the top of the thread.
 
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