1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Exclamation marks next to two CDROM devices???

Discussion in 'Multimedia' started by rivrbyte, Dec 31, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. rivrbyte

    rivrbyte Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    8
    HELP!

    I have a Pioneer DVR-710 / DVR-111D. DVD/CD Writer. I also have a BTC Combo drive.

    Both my CD-Rom drives have an exclamation marks and needs drivers, or something to get these devices to work. . How do I get these?

    I've tried the Pioneer website and the Driverguide website, but could not see any at all. I have both install disks, but does not help if the devices don't work. Do I have to go to another friends computer and download WHATEVER to a flash drive,then update the driver? Would WinXP have CD Rom controllers on the CD? So, what do I need? (The pioneer drivers came on a NERO OEM Suite disc.) Thanks and happy new year!
     
  2. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    CD/DVD drives do not need extra drivers in 98se W2K or XP, Vista, W7. The OS has them.

    What OS?

    Look in device manager to see exactly what the problem is and any error codes. What are they?

    .
     
  3. rivrbyte

    rivrbyte Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    8
    Happy New Year mumbodog!
    Sorry, it's a WinXP Pro SP2. ?MSI Platinum/ Intel Q6600/3.8GB DDR
    This is a more comprehensive message I should have posted yesterday. Mumbo, please bear with any redundancies.

    Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
    Click Troubleshoot to start the troubleshooter for this device.
    Driver version - 5.1.2535.0 (date 7-01-2001)


    I have two Cd Rom drives..
    (1) Pioneer DVR-710/DVR-111D. (DVD/CD Writer)
    (2) BTC IDE 5232CO Combo drive.

    In Device Manager, both my CD-Rom drives have an exclamation marks and needs drivers, or something to get these devices to work.

    The problem with using a WinXP Install disc is that neither drives work at this point.

    Does this mean I either reformat my hard drive and re-install Windows,or go buy two more drives? If I do the latter, will my OS have the PnP drivers for the CDROMS, and why will it not find them upon rebooting the computer?

    I've tried the Pioneer website and the Driverguide website, but could not see any at all. I have both install disks, but does not help if the devices don't work. Do I have to go to another friends computer and download WHATEVER to a flash drive,then update the driver? Would WinXP have CD Rom controllers on the CD? So, what do I need? (The pioneer drivers came on a NERO OEM Suite disc, I thought, but Pioneer told me they should all be on the WINXP DISC.)

    I Don't know what to think about paying $30-40 bucks for those driver search/install sites, like Drivercure, Driverchecker, Syncradar,or Driverguide,...couldn't find my driver there in a free search)!

    Thanks for any help and have a Happy New Year!/
     
  4. mtzlplex

    mtzlplex

    Joined:
    Aug 5, 2002
    Messages:
    1,650
  5. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    They are scams.

    Try this link
    http://support.microsoft.com/gp/cd_dvd_drive_problems

     
  6. mtzlplex

    mtzlplex

    Joined:
    Aug 5, 2002
    Messages:
    1,650
    Mumbodog, op fixed his problem using my suggestion, but did not come back to this thread to mark it solved, but instead put a new thread up in hardware saying he had his problem solved. Don`t waste your time.
     
  7. rivrbyte

    rivrbyte Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    8
    Thanks Mumbodog, I went to the link you provided (http://support.microsoft.com/gp/cd_dvd_drive_problems) and downloaded the fix from Microsoft, and then they both worked!!! Sorry I did not post back but now I'm having another problem with my onboard Realtek Sound after reformatting and reinstalling winXP. I will find the appropriate forum..Thank you!
     
  8. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    You are welcome rivrbyte.

    Welcome to TSG forums

    .
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/889983