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[SOLVED] Explorer caused an error in Ole32.dll

Discussion in 'Earlier Versions of Windows' started by fionn, Jan 27, 2002.

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  1. fionn

    fionn Thread Starter

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    The above error has been plaguing me for a while now and i would be grateful for help! ive installed god knows how many patches for this problem and it still wont buck off! It appears for the first time i load Internet Explorer after i reboot, and practically everytime i try to delete something or move something!

    I have checked and it is the only version of Ole32.dll on my computer so its not a conflict, I run Win Me if it matters. Any thoughts on how 2 fix it would be most appriciated,

    Cheers,
    Fionn
     
  2. eddie5659

    eddie5659 Moderator Malware Specialist

    Joined:
    Mar 19, 2001
    Messages:
    36,102
    Hiya and welcome

    First off, lets see if you have any spyware. Go here and download AddAware www.lavasoftusa.com
    Install and run, ensuring that Deep Registry Scan is enabled. Remove all except for any references to Web3000 or new.net. If you're unsure, copy/paste the list here.

    Whilst you're there, download and install RefUpdate to get the latest updates.

    What version of IE have you got? Try a repair:

    Control panel | AddRemove. Doubleclick Microsoft Internet Explorer. Choose Repair, apply and restart.

    Regards

    eddie
     
  3. AAPlus

    AAPlus

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  4. TonyKlein

    TonyKlein Malware Specialist

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    Hi.

    What's the version of your Ole32.dll?
    Rightclick it, choose properties, and click the Version tab.
     
  5. fionn

    fionn Thread Starter

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    Well Ive run all those programs and removed all the spyware except the one u told me not 2.

    I also ran the repair on MSIE 6, they didnt seem to have any visible effects and the problem still apears, for the person who asked the version of ole32.dll i have is:

    4.71.3328.0

    and if it matter im running windows ME,

    Cheers for the help ppl,
    Fionn
     
  6. TonyKlein

    TonyKlein Malware Specialist

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    Well, that is the correct version of the dll for WinME, so an outdated version is not at fault.

    Meanwhile, Ole32.dll errors are often hard to troubleshoot.

    Could you post your startups, please?

    Go to Start/run, and type Msinfo32, followed by OK.
    Go to Software Environment/Startup Programs.
    Now click Edit/'Select all', and then 'copy'
    Paste the contents in your post.
     
  7. fionn

    fionn Thread Starter

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    Bit of a problem with that request, when ever i try running msinfo32 i get another error associated with Ole32.dll wouldnt ya know it!

    this time the error is "winmgmt has caused an error in ole32.dll"

    the only way i have of viewing them all it seems is through msconfig so ive typed them out here:

    msmsgs
    scanregistry
    taskmoniter
    systemtray
    Disc Detector
    Adaptec Direct CD
    Pointer
    AudioHQ
    Matrox powerdesk
    mmhid
    Loadqm
    PChealth
    Loadpowerprofile
    TweakUI
    LicCtrl
    Stillimagemoniter
    Loadpowerprofile
    Schedulingagent
    *Statemgr
    Webshots
    Getright

    thats all of them that i have selected to run,
    Cheers again,
    Fionn
     
  8. TonyKlein

    TonyKlein Malware Specialist

    Joined:
    Aug 26, 2001
    Messages:
    10,392
    Fionn,

    There are a couple of things that can and need to be removed from startup:

    Mmhid, Loadqm, LicCtrl, Webshots and GetRight.

    Most of these are web related, and it would be interesting to see whether their absence makes a difference.

    Uncheck them, click OK, close Msconfig and reboot.

    Good luck,
     
  9. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
    Jan 27, 2001
    Messages:
    103,706
    You can also get rid of this one, it's for MSN messenger, you may have to stop it from reloading each time windows starts from within the program itself....tools, options, preferences.
     
  10. Rollin' Rog

    Rollin' Rog

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    45,855
    I think I see something that's not there -- an antivirus program ;)

    Have you done any updated scans recently? There are infectors which can alter Explorer itself, or add processes to it that might cause an error. You can get an online scan here:

    http://housecall.antivirus.com/pc_housecall/
     
  11. Mosaic1

    Mosaic1

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    7,486
    In addition to everything else, try re-registering ole32.dll
    Go to start>run and type
    regsvr32 ole32.dll

    Press OK
     
  12. fionn

    fionn Thread Starter

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    Messages:
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    Well once again all of the suggested is done and has made no difference. i beginning to wonder if there is a logical solution 2 this
    i really dont wanna format or reinstall windows, id lose all my win settings!

    Anymore idea would be most welcome,
    Cheers,
    Fionn
     
  13. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Can you make the error happen in safe mode? To start in safe mode, keep the ctrl key depressed during startup until the startup menu appears, then select it from the menu. This will test whether the problem is one of system files or the registry versus installed programs.

    You might also want to go to start and run:

    scanregw /fix
     
  14. ~Candy~

    ~Candy~ Retired Administrator

    Joined:
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    103,706
  15. Mosaic1

    Mosaic1

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    7,486
    What did you find? New dot? or something else.
     
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