Solved: Explorer crashes and restarts desktop

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coolecho

Thread Starter
Joined
Mar 27, 2007
Messages
26
Hello,

Explorer intermittently crashes for some reason and it gets annoying. This is not Windows Internet Explorer, it is Windows Explorer. I'll be copying or moving files typically, or dbl click on a movie or picture file to launch it. It pops up a dialog saying explorer needs to be restarted. When I clik on it it restarts the desktop. What could be causing this?

Thanks
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
I've experienced this on my machine along with a few others. It can be quite annoying, but I assume the issue is "overload" related.

What are your system specs?
 

coolecho

Thread Starter
Joined
Mar 27, 2007
Messages
26
I don't think it's overload. I've got a ASUS M4A78T-E AM3, AMD Phenom II X4 2.6Ghz CPU, with DDR3 2GB Ram. Harddrive is 640GB 7200RPM Sata. Also there is 2GB fixed contiguous swap file.
Additionally about the problem, XP sometimes pops up a "data execution prevention" dialog, which seems to be in response to double clicking on an avi, or mpg from explorer. VLC media player is the default player. When I click OK it restarts the desktop. The built in windows firewall is disabled, so I use Kaspersky internet security for a firewall.

Thanks,
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
Lets see these:

Right-click the Taskbar

Click Task Manager

Click the Processes tab

Take a screenshot of this window AFTER click the memory sorting tab (sorts the entries in order of largest to smallest in terms of resource usage. You may have to click multiple times for the desired effect.)

Take a screenshot of this and attach it in your next post.

To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.

---------------------------------------------------------------------------------------------------------------

Please click HERE to download and install HijackThis.

Run it and select Do a system scan and save a logfile from the Main Menu.

The log will be saved in Notepad. Copy and paste the log in your next post.

IMPORTANT: Do not fix anything
 
Joined
Aug 11, 2010
Messages
91
so you just copy and paste files from the internet. i wouldn't be supprised if you coaught a virus. run a anti spyware or malware.
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
so you just copy and paste files from the internet.
I wasn't aware that was possible. :confused:

I believe the user is talking about copying and pasting files within Windows Explorer, not Internet Explorer.
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
A virus may be causing the increased resource usage, but that wasn't my point in my last post.

My point was that he is complaining about issues in Windows Explorer not Internet Explorer.

The quote below is from his first post.
This is not Windows Internet Explorer, it is Windows Explorer.
 
Joined
Aug 11, 2010
Messages
91
GAHH YOU HAVE TO MAKE ME FEEL STUPID D:... i guess its my fault for giving bad advice... gosh i for got what window explorer was.
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
Copy and paste that HijackThis, please.

Also, if you could attach that photo as simply a .JPG, etc., not in a Word document.
 
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