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Solved: explorer.exe virus/malware?!

Discussion in 'General Security' started by mallwo27, Jan 22, 2009.

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  1. mallwo27

    mallwo27 Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    4
    Hi there,

    I am trying to fix a laptop for someone which appears to have got infected with a virus or some sort of malware.

    The problem is that the explorer.exe is crashing and restarting every few seconds.

    I have tried a number of things to fix it but without using exploer theres only so much i can do!!. I started with copying and renaming the explorer.exe to test.exe and running this but the problem still occured. I have also tried replacing the explorer.exe with the test.exe in the winlogon shell key within regedit - nope - so i tried replacing the whole shell... again still no joy.

    I found 2 executable files on the c drive which according to some research i did are viruses, so I removed them... still no joy though. The files where
    C:\mywyxngk.exe
    C:\yjqcq.exe

    The problem also occurs in safe mode and I am un able to run a system restore... it all sets up OK but won't actually start the restore :(

    I know a little bit about computers but I am all out of ideas!! is there anyone that could possibly help me please?!!!!

    I have managed to install HJT onto the infected computer and the log is below.

    Many thanks in advance,
    Mark


    --------------------------------------------
    Hi Jack This Log........


    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:17:31, on 22/01/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18241)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\PnkBstrB.exe
    C:\WINDOWS\SYSTEM32\WISPTIS.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
    C:\WINDOWS\system32\CMD.exe
    C:\WINDOWS\system32\msfeedssync.exe
    C:\Program Files\HijackThis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    F2 - REG:system.ini: Shell=
    O2 - BHO: (no name) - {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - C:\WINDOWS\system32\aWolIAtu.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O2 - BHO: C:\WINDOWS\system32\hgfdge4unjdfdg.dll - {c5bf49a2-94f3-42bd-f434-3604812c8955} - C:\WINDOWS\system32\hgfdge4unjdfdg.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [LSA Shellu] C:\Documents and Settings\David\lsass.exe
    O4 - HKLM\..\Run: [jsf8uiw3jnjgffght] C:\DOCUME~1\David\LOCALS~1\Temp\winlogin.exe
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [jsf8uiw3jnjgffght] C:\DOCUME~1\David\LOCALS~1\Temp\winlogin.exe
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'Default user')
    O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZUxdm265YYGB
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/MyFunCardsFWBInitialSetup1.0.1.0.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1204842285671
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1204842273484
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O20 - Winlogon Notify: aWolIAtu - C:\WINDOWS\SYSTEM32\aWolIAtu.dll
    O22 - SharedTaskScheduler: jgzfkj9w38rksndfi7r4 - {C5BF49A2-94F3-42BD-F434-3604812C8955} - C:\WINDOWS\system32\hgfdge4unjdfdg.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
    --
    End of file - 5809 bytes
     
  2. karbo

    karbo Banned

    Joined:
    Sep 2, 2003
    Messages:
    2,239
  3. Kenny94

    Kenny94 Banned

    Joined:
    Dec 16, 2004
    Messages:
    2,026
    Hi Mark and Welcome to TSG!

    Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

    You have several infections...And no antivirus program.. If you can't download SDFix.exe and Avira AntiVir? Do you have a flash drive you can use to download these?

    Lets fix System Configuration Utility warning.

    Rescan with Hijack This.
    Close all browser windows except Hijack This.
    Put a check mark beside these entries and click "Fix Checked".

    O2 - BHO: (no name) - {6d794cb4-c7cd-4c6f-bfdc-9b77afbdc02c} - C:\WINDOWS\system32\aWolIAtu.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: C:\WINDOWS\system32\hgfdge4unjdfdg.dll - {c5bf49a2-94f3-42bd-f434-3604812c8955} - C:\WINDOWS\system32\hgfdge4unjdfdg.dll
    O4 - HKLM\..\Run: [jsf8uiw3jnjgffght] C:\DOCUME~1\David\LOCALS~1\Temp\winlogin.exe
    O4 - HKLM\..\Run: [MSConfig]
    C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto


    Download SDFix and save it to your Desktop.

    Double click SDFix.exe and choose Install to extract it to its own folder on the

    Desktop. Please then reboot your computer in Safe Mode by doing the following :
    • Restart your computer
    • After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
    • Instead of Windows loading as normal, a menu with options should appear;
    • Select the first option, to run Windows in Safe Mode, then press "Enter".
    • Choose your usual account.
    • Open the c:\SDFix folder and double click RunThis.cmd to start the script.
    • Type Y to begin the script.
    • It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
    • Press any Key and it will restart the PC.
    • Your system will take longer that normal to restart as the fixtool will be running and removing files.
    • When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.
    • Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt back to the thread with a new HijackThis log.

    Next

    I do not see an anti-virus program installed on your computer. It is extremely important that you have an antivirus program installed and running on your computer to prevent anymore possible infections. I would like you to download and install a free antivirus program..
    In your next reply, please include these log(s):

    * Report.txt
    * HijackThis log (new)



    Also, please let me know how things are running now and if you encountered any problems while you were following the instructions I posted.
     
  4. mallwo27

    mallwo27 Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    4
    many thanks for your prompt response. I will try this now and let you know how i get on. :)
     
  5. Kenny94

    Kenny94 Banned

    Joined:
    Dec 16, 2004
    Messages:
    2,026
    (y)
     
  6. mallwo27

    mallwo27 Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    4
    Hi - It's worked!

    Your instructions were very clear and concise... I had to do a little bit of messing around in order to get the SDFix program onto the infected laptop because of the lack of the explorer.exe application but once I got it all on there it worked brilliantly.

    The HiJack This log and the report from SDFix are below as requested.

    Many thanks again for your help... I will definitley return to this forum for help and advice in the future! (y) (y) (y) (y) (y)

    Regards,
    Mark

    -------------------
    Hi Jack This Log file
    -------------------

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 16:47:23, on 22/01/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18241)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\WINDOWS\system32\PnkBstrA.exe
    C:\WINDOWS\system32\PnkBstrB.exe
    C:\WINDOWS\SYSTEM32\WISPTIS.EXE
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\WgaTray.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\msfeedssync.exe
    C:\Documents and Settings\David\Desktop\antivir_workstation_winu_en_h.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
    O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKLM\..\Run: [jsf8uiw3jnjgffght] C:\DOCUME~1\David\LOCALS~1\Temp\winlogin.exe
    O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min
    O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [jsf8uiw3jnjgffght] C:\DOCUME~1\David\LOCALS~1\Temp\winlogin.exe
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\Run: [TabletWizard] %windir%\help\wizard.hta (User 'Default user')
    O4 - HKUS\.DEFAULT\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
    O8 - Extra context menu item: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZUxdm265YYGB
    O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
    O8 - Extra context menu item: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/MyFunCardsFWBInitialSetup1.0.1.0.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/wuweb_site.cab?1204842285671
    O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} (DivXBrowserPlugin Object) - http://download.divx.com/player/DivXBrowserPlugin.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1204842273484
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O22 - SharedTaskScheduler: jgzfkj9w38rksndfi7r4 - {C5BF49A2-94F3-42BD-F434-3604812C8955} - (no file)
    O23 - Service: Avira AntiVir Personal - Free Antivirus Scheduler (antivirscheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe
    O23 - Service: Avira AntiVir Personal - Free Antivirus Guard (antivirservice) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
    O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe

    --
    End of file - 5950 bytes






    ----------------
    SDFix Report File
    ----------------

    SDFix: Version 1.240
    Run by David on 22/01/2009 at 15:12

    Microsoft Windows XP [Version 5.1.2600]
    Running From: C:\DOCUME~1\David\Desktop\SDFix

    Checking Services :


    Restoring Default Security Values
    Restoring Default Hosts File

    Rebooting


    Checking Files :

    Trojan Files Found:

    C:\WINDOWS\system32\aWolIAtu.dll - Deleted
    C:\336757~1 - Deleted
    C:\autorun.inf - Deleted
    C:\Documents and Settings\David\lsass.exe - Deleted
    C:\WINDOWS\system32\TDSSbrsr.dll - Deleted
    C:\WINDOWS\system32\TDSSriqp.dll - Deleted
    C:\WINDOWS\system32\TDSSxfum.dll - Deleted
    C:\WINDOWS\system32\TDSSlxwp.dll - Deleted
    C:\WINDOWS\system32\TDSSosvd.dat - Deleted
    C:\WINDOWS\system32\TDSStkdv.log - Deleted


    Could Not Remove C:\WINDOWS\system32\TDSSofxh.dll



    Removing Temp Files

    ADS Check :



    Final Check :

    catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
    Rootkit scan 2009-01-22 15:18:53
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden services & system hive ...

    disk error: C:\WINDOWS\system32\config\system, 0
    scanning hidden registry entries ...

    disk error: C:\WINDOWS\system32\config\software, 0
    disk error: C:\Documents and Settings\David\ntuser.dat, 0
    scanning hidden files ...

    disk error: C:\WINDOWS\

    please note that you need administrator rights to perform deep scan

    Remaining Services :




    Authorized Application Key Export:

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
    "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:mad:xpsp2res.dll,-22019"
    "C:\\Program Files\\Kontiki\\KService.exe"="C:\\Program Files\\Kontiki\\KService.exe:*:Enabled:Delivery Manager Service"
    "C:\\Documents and Settings\\David\\Local Settings\\Temp\\JT40BHIr.exe"="C:\\Documents and Settings\\David\\Local Settings\\Temp\\JT40BHIr.exe:*:Enabled:UK Provider"
    "C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
    "C:\\WINDOWS\\system32\\PnkBstrA.exe"="C:\\WINDOWS\\system32\\PnkBstrA.exe:*:Enabled:pnkBstrA"
    "C:\\WINDOWS\\system32\\PnkBstrB.exe"="C:\\WINDOWS\\system32\\PnkBstrB.exe:*:Enabled:pnkBstrB"
    "C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook"
    "C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\GROOVE.EXE:*:Enabled:Microsoft Office Groove"
    "C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"

    [HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
    "%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:mad:xpsp2res.dll,-22019"

    Remaining Files :

    C:\WINDOWS\system32\TDSSofxh.dll Found

    File Backups: - C:\DOCUME~1\David\Desktop\SDFix\backups\backups.zip

    Files with Hidden Attributes :

    Tue 20 Jan 2009 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\0c909c63b4fa217757574b9dcdd658c3\BIT466.tmp"
    Tue 20 Jan 2009 3,202,259 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\13845fb1668dcf3e1108eea4eb534172\BIT475.tmp"
    Tue 20 Jan 2009 436,978 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\2006c93acdb066bdfcaef21319037e32\BIT478.tmp"
    Tue 20 Jan 2009 8,129,896 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\2064d652e93807b954225d9ba4a6b219\BIT46E.tmp"
    Tue 20 Jan 2009 1,533,660 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\3845068ed327bc2e46e418df87819139\BIT473.tmp"
    Tue 20 Jan 2009 8,822,672 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\38f348c87f8c2315e0e711a1f264b063\BIT46C.tmp"
    Tue 20 Jan 2009 247,411 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\4cddf1f85ad64aea830346cc75b2bb06\BIT474.tmp"
    Tue 20 Jan 2009 7,669,009 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\4f48480c3bff7fa275c02353aba158bb\BIT477.tmp"
    Tue 20 Jan 2009 10,718,926 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\5f8bbff06b2da0a7956609cdcd5aa176\BIT471.tmp"
    Tue 20 Jan 2009 606,064 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\60e28f2fefe55b8867c36eb78f0d8fdc\BIT45F.tmp"
    Tue 20 Jan 2009 8,838,082 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\7510764a379c454f8a63fd524057d801\BIT476.tmp"
    Tue 20 Jan 2009 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\7779524ce1b472c62f1b0f1a192676ad\BIT467.tmp"
    Tue 20 Jan 2009 2,064,289 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\7b94a59580b29774d63166bdd411779e\BIT46B.tmp"
    Tue 20 Jan 2009 7,568,097 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\7faa20870c6776cd1f316e4a996e02a0\BIT45D.tmp"
    Tue 20 Jan 2009 4,198,322 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\9042a53c4572f5a2c03d7cf3c7b8c660\BIT46D.tmp"
    Tue 20 Jan 2009 2,131,121 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\916bfa969481cdaef14e1805a5f36838\BIT45C.tmp"
    Tue 20 Jan 2009 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\9664ff6405d9e0e32778ca8618d4be26\BIT465.tmp"
    Tue 20 Jan 2009 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\97de84be36b27af6e66a0586433cda52\BIT463.tmp"
    Tue 20 Jan 2009 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\9ec3943a72ea4aa7fb7b808e2b7554c8\BIT464.tmp"
    Tue 20 Jan 2009 658,288 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\9ee5964523257b6757b16b9f92698b0a\BIT469.tmp"
    Tue 20 Jan 2009 639,856 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\9f4032b7c01ffa276d9d4715007a565f\BIT50B.tmp"
    Tue 20 Jan 2009 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\b1b7c028246879bfa7b282d31a0545ca\BIT470.tmp"
    Tue 20 Jan 2009 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\b5ceb6274f4d7fd206d6adab3df8e834\BIT461.tmp"
    Tue 20 Jan 2009 9,237,440 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\b78797d4e2ea9a8dcbe3140f470c3736\BIT45B.tmp"
    Tue 20 Jan 2009 4,002,699 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\c9e0a1f39e0cc4f28d528e7663acf15f\BIT46A.tmp"
    Tue 20 Jan 2009 0 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\cb1cc7c8ed3868a5a32ffb677fe0fde8\BIT468.tmp"
    Tue 20 Jan 2009 9,125,335 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\cfda6a5f0253f13aa506464213273105\BIT472.tmp"
    Tue 20 Jan 2009 3,413,065 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\e1749044d2d432721cb286a5985abcde\BIT46F.tmp"
    Tue 20 Jan 2009 1,945,267 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\f1092d1fd4234f8be26835d1f7b0bdcb\BIT460.tmp"
    Tue 20 Jan 2009 4,133,846 A..H. --- "C:\WINDOWS\SoftwareDistribution\Download\f933472eb8131bfff7bb4b909a21dd8e\BIT462.tmp"
    Mon 10 Nov 2008 20,480 A..H. --- "C:\Documents and Settings\David\Local Settings\Application Data\Microsoft\Journal\Cache\NB3.tmp"

    Finished!
     
  7. Kenny94

    Kenny94 Banned

    Joined:
    Dec 16, 2004
    Messages:
    2,026
    We still have infections to remove...:)

    Please download ATF Cleaner by Atribune.

    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.

    Click Exit on the Main menu to close the program.

    Next


    Please download Malwarebytes Anti-Malware and save it to your desktop. alternate link 1 alternate link 2
    • Make sure you are connected to the Internet.
    • Double-click on Download_mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply with a new hijackthis log.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
     
  8. mallwo27

    mallwo27 Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    4
    oops... :eek:

    I thought we were done and I have now given the laptop back to the owner. I will try and track him down so I can get it back and finish working on it.... it may be a bit tricky as we are on an army base in the middle east and i have no direct point of contact for him.... but hopefully he will be dropping by my office soon with some goodies to return the favour so I will try to get his laptop back and will run these programs!!

    thanks again for your help! If I manage to get the computer back I will let you know how I get on with these next steps.... and then wait until you say we're done before I give it back to him again!! :rolleyes:

    Mark
     
  9. Kenny94

    Kenny94 Banned

    Joined:
    Dec 16, 2004
    Messages:
    2,026
    Sounds good! Be safe....(y)
     
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