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Solved: Explorer folder pane greyed out.

Discussion in 'Windows XP' started by KAPL, Nov 1, 2006.

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  1. KAPL

    KAPL Thread Starter

    Joined:
    Nov 1, 2006
    Messages:
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    OH No I'm two years late BUT
    I have XP & IE6.1 AND Windows Explorer & My Docs both open the same, with the Folders panel greyed out. Usually in Win Exp I see the other files as a sub directory of the one in the Folders panel.

    I have tried
    [HKEY_CLASSES_ROOT\CLSID\{EFA24E64-B078-11d0-89E4-00C04FC9E26E}\InProcServer32] @="C:\\WINDOWS\\SYSTEM\\SHDOCVW.DLL"
    Also
    HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar
    You will find the following 3 sub keys: Explorer, ShellBrowser, WebBrowser
    Delete each of these sub-keys ITBarLayout.
    also
    Use Registry Editor to delete the ExplorerBar value in the following registry key, and then restart your computer: HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main
    also
    Reloaded (not repired) XP
    Loaded ie 7 and then unloaded (too confusing)

    ALL did not work
    Please please HELP!!!
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    A "repair" of XP is generally synonomous with a reinstall -- unless you did a clean format/install. And I can't imagine that not fixing it.

    I don't know what the problem is here and I'm not optimistic but I'm going to split your post off to a new thread and suggest you post a HijackThis Scanlog:

    Download and install HijackThis using the "self extractor". Run it and select "do a system scan and save the log file". Then copy/paste the contents of the log to a reply

    http://www.thespykiller.co.uk/files/hijackthis_sfx.exe

    In the mean time, go to Start > Run and enter the following commands:

    regsvr32 /i shdocvw.dll
    regsvr32 /i browseui.dll
     
  3. KAPL

    KAPL Thread Starter

    Joined:
    Nov 1, 2006
    Messages:
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    Thank RR
    It is a relatively new PC and I just inserted the XP disk. It did not offer any repair or update option "as such", and I did finally have to go through the COA thing, but it did appear to save all my old settings!!! At least it did also save my files.

    regsvr32 /i shdocvw.dll dllregisterserver and dllinstall in shdocvw succeeded
    regsvr32 /i browseui.dll dllregisterserver and dllinstall in shdocvw succeeded

    I don't think? I have been hyjacked, as I also have CCClean, ADAW, Sweepi and Spybot, and uptodate 2006 PCCillan.

    I did do some changes three days ago, in "Spybot" but only minor stuf, I saw no changes then, but last night I did uninstalled and reinstalled Spybot to hopfully negate any changes, just in case.

    I have even deleted a few things from the REGISTER that others had mentioned in simular problems.

    I have just run hijack this and the log fiile is big, but nothing looks funny.
    If if may help I can post?

    All very frustrating
     
  4. Rollin' Rog

    Rollin' Rog

    Joined:
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    Messages:
    45,855
    Well the problem is that a reinstall really should have fixed that issue if it is the usual IE related thing -- as would updating to IE7; other than re-registering the basic files involved, which you just did -- I don't know what else to look for.

    I recommend you copy/paste the Scanlog in your next post, but I don't have a lot of hope for finding anything.

    Other things you can try doing are booting to Safe Mode and choosing the built-in Administrator account rather than your normal one. This will test both 3rd party conflicts and damage to your existing User Profile.

    User Profile issues are often not corrected by reinstalls.
     
  5. KAPL

    KAPL Thread Starter

    Joined:
    Nov 1, 2006
    Messages:
    4
    Well I just turned on this morning and guess what? Explorer is now working.
    I can only suggest the

    regsvr32 /i shdocvw.dll dll registerserver and dllinstall in shdocvw succeeded
    regsvr32 /i browseui.dll dll registerserver and dllinstall in shdocvw succeeded

    was the key to the success, as I have done nothing else.
    During all previous changes I did reboot, but not on these until this morning.

    Many Thanks
    Good Onya
     
  6. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
    Great, yes you do sometimes need to reboot for these changes to take effect.

    I'll mark the thread "Solved", an option also available in the Thread Tools menu for future reference.

    You're most welcome for the help.
     
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