[Solved] explorer illegal operation at shutdown

[jerry smith]

I get an illegal operation message from explorer at time of shutdown

 

[Dodge]

Hi Jerry. What is the Exact Error message you receive? We will need to know that before we can figure out what is going on.

 

[SavvyLady]

hi jerry.... which OS are you using & is the illegal operation in windows explorer or Internet Explorer?

 

[jerry smith]

im going to try the attach file

 

[jerry smith]

i'll try a attachment

 

[beach51]

Hi Jerry,theres alot of things that can cause that error.Lets start by having a look at your startup programs.Go to Start>Run>type in Msinfo32,click ok.click on the + sign next to software environemnt>click on startup programs>click on edit>select all>click edit>copy,and paste the page back here

 

[jerry smith]

DeskFlag Startup Group "C:\Program Files\Tiger Technologies\DeskFlag\deskflag.exe"
SystemTray Registry (Machine Run) SysTray.Exe
ATIGART Registry (Machine Run) c:\ati\gart\atigart.exe
AtiPTA Registry (Machine Run) Atiptaxx.exe
Microsoft IntelliType Pro Registry (Machine Run) "C:\Program Files\Microsoft Hardware\Keyboard\speedkey.exe"
NAV DefAlert Registry (Machine Run) C:\PROGRA~1\NORTON~1\NORTON~2\DEFALERT.EXE
Norton eMail Protect Registry (Machine Run) C:\Program Files\Norton SystemWorks\Norton AntiVirus\POPROXY.EXE
LoadQM Registry (Machine Run) loadqm.exe
LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
Norton Auto-Protect Registry (Machine Run) C:\PROGRA~1\NORTON~1\NORTON~2\NAVAPW32.EXE /LOADQUIET
SymTray - Norton SystemWorks Registry (Machine Service) C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme

 

[TonyKlein]

Hi Jerry,

Also take a look at this MS article. See whether it applies:

TASKMON or EXPLORER caused an invalid page fault in module KERNEL32.DLL

SYMPTOMS
When you attempt to start or shut down Windows 98 or Windows Millennium Edition (Me), or to start Windows Explorer, you may receive one of the following error messages:

TASKMON caused an invalid page fault in module KERNEL32.DLL

EXPLORER caused an invalid page fault in module KERNEL32.DLL.

CAUSE
This behavior can occur if log files in the Windows\Applog folder are damaged. When you shut down Windows 98 or Windows Me, the Task Monitor tool attempts to update these log files. When it cannot do so, the error message occurs.


Good luck,

 

[jerry smith]

Okay if thats the cause then whats the cure?????

 

[TonyKlein]

I quoted only part of the MS article.
If you read it entirely, all will become clear.

Good luck,

 

[beach51]

Hi Jerry,your startup programs look fine.You have a few that you dont need at startup.If Tonys advice doesnt solve the problem,try removeing the following from your startup programs.

Desk Flag
Atigart
microsoft intelli type
loadqm

Go to start>run>type in msconfig>click on the startup tab>remove the check marks next to the programs.Do them one at a time,click apply>then ok.reboot.

 

[jerry smith]

Well renameing the APPLOG folder did the trick

Thanks for all (the much needed) help

Jerry

 

[TonyKlein]

Well done!
Glad you got it cornered.