Solved: External DVD/CD Rewritable Drive not working

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honrunt

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Nov 16, 2012
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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 4026 Mb
Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1821 Mb
Hard Drives: C: Total - 147500 MB, Free - 32092 MB; D: Total - 138751 MB, Free - 114415 MB;
Motherboard: Acer, Aspire 6935
Antivirus: Microsoft Security Essentials, Updated and Enabled

I have a Liteon Model eTAU208 DVD/CD rewritable Drive. When I try to run a dvd/cd it spins for awhile and then stops. Nothing appears on my screen. In talking to Liteon they say they just use Microsoft's universal drives and offered no help. I suspect that the drives that are loading when I plug in the driver are 32 bit rather than 64. Does anyone have a suggestion.
 
Joined
Feb 17, 2008
Messages
2,637
hiya,if you look in device manager and expand the + SIGN at the dvd/cd rom drives line,is your drive listed?if so right-click and update driversif that not work right-click drive again and then select uninstall,reboot letting windows reinstall the drivers.
 

honrunt

Thread Starter
Joined
Nov 16, 2012
Messages
3
That did not work, but when clicking on the drive, I received this message: Code 19 registry error? What do I do now.
Thanks for your effort.
 
Joined
Feb 17, 2008
Messages
2,637
if you are comfortable in regedit try this,if not get someone who could helpyou.
Click on Start ,then type regedit in the search,it will appear at top then click on it to open.

Go to HKEY_LOCAL_MACHINE

Then SYSTEM

Then CURRENT CONTROL SET

Then CONTROL

Then CLASS

Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

The whole thing looks like this:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

Then delete the upper and lower filters....
 

honrunt

Thread Starter
Joined
Nov 16, 2012
Messages
3
Thanks Huggie54 that was the solution. You were a great help!

honrunt
 
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