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Solved: External DVD/CD Rewritable Drive not working

Discussion in 'Windows Vista' started by honrunt, Jan 14, 2013.

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  1. honrunt

    honrunt Thread Starter

    Joined:
    Nov 16, 2012
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 64 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T6400 @ 2.00GHz, Intel64 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 4026 Mb
    Graphics Card: Mobile Intel(R) 4 Series Express Chipset Family, 1821 Mb
    Hard Drives: C: Total - 147500 MB, Free - 32092 MB; D: Total - 138751 MB, Free - 114415 MB;
    Motherboard: Acer, Aspire 6935
    Antivirus: Microsoft Security Essentials, Updated and Enabled

    I have a Liteon Model eTAU208 DVD/CD rewritable Drive. When I try to run a dvd/cd it spins for awhile and then stops. Nothing appears on my screen. In talking to Liteon they say they just use Microsoft's universal drives and offered no help. I suspect that the drives that are loading when I plug in the driver are 32 bit rather than 64. Does anyone have a suggestion.
     
  2. huggie54

    huggie54

    Joined:
    Feb 17, 2008
    Messages:
    2,637
    hiya,if you look in device manager and expand the + SIGN at the dvd/cd rom drives line,is your drive listed?if so right-click and update driversif that not work right-click drive again and then select uninstall,reboot letting windows reinstall the drivers.
     
  3. honrunt

    honrunt Thread Starter

    Joined:
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    Messages:
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    That did not work, but when clicking on the drive, I received this message: Code 19 registry error? What do I do now.
    Thanks for your effort.
     
  4. huggie54

    huggie54

    Joined:
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    Messages:
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    if you are comfortable in regedit try this,if not get someone who could helpyou.
    Click on Start ,then type regedit in the search,it will appear at top then click on it to open.

    Go to HKEY_LOCAL_MACHINE

    Then SYSTEM

    Then CURRENT CONTROL SET

    Then CONTROL

    Then CLASS

    Then find {4D36E965-E325-11CE-BFC1-08002BE10318}

    The whole thing looks like this:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Then delete the upper and lower filters....
     
  5. honrunt

    honrunt Thread Starter

    Joined:
    Nov 16, 2012
    Messages:
    3
    Thanks Huggie54 that was the solution. You were a great help!

    honrunt
     
  6. huggie54

    huggie54

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    Feb 17, 2008
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    2,637
    good going,thanks for the feedback, huggie54
     
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