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Solved: Fatal system error

Discussion in 'Windows XP' started by bonkers72, Jul 1, 2007.

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  1. bonkers72

    bonkers72 Thread Starter

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    Windows xp home. Custom built. Had it for 3 yrs. Just recently I went to shut dowm my pc. It locked up and wouldn't shut down. I had to hit the reset which I hate to do and on start up it got to the screen where it says windows is starting up then the screen goes blank and an error pops up : STOP : COOOO21A Fatal system error. Windows login process system process terminated unexpectedly with a status of 0xC0000005 sytem has been shut down. (0x00000000) Then after this error it keeps repeating by Windows trying to load. Please help. Thanks, B-72
     
  2. Jscuzza

    Jscuzza

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    Well first thing I can think of is, try to reboot, but when you get to the System screen press f8 and boot to safe mode.
     
  3. Jscuzza

    Jscuzza

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  4. bonkers72

    bonkers72 Thread Starter

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    ok I got in using safe mode. Anything I can do or check? Thanks.
     
  5. Jscuzza

    Jscuzza

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    Your best bet would be to read and follow the instructions of the link I posted. If that doesn't work just let me know.
     
  6. bonkers72

    bonkers72 Thread Starter

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    A lot of it is "Greek to me" and kinda over my head in detail. Should I try that Dr. Watson First ? Thanks for your patience.
     
  7. Triple6

    Triple6 Moderator

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    In Safe Mode I would recommend that you try runnign System Restore and choose a date to restore that the computer still functioned correctly.
     
  8. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    I received your PM bonkers72. I would try what Triple6 suggested first and if that does't work then try booting to "last known good configuration".
     
  9. bonkers72

    bonkers72 Thread Starter

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    I just tried to restore to an earlier time {1 week} which was sucessful but "fatal system error still happens. On start up, I noticed, that gigabyte has an F9 option : Express recovery if that would be of any help to us.
     
  10. bonkers72

    bonkers72 Thread Starter

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    I tried booting to last known good config. Same results.
     
  11. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    Have you recently installed any new software or hardware?
     
  12. devil_himself

    devil_himself

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  13. bonkers72

    bonkers72 Thread Starter

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    No new software or hardware.
     
  14. bonkers72

    bonkers72 Thread Starter

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    Also just before this problem happened, I had no sound, and still don't.
     
  15. bonkers72

    bonkers72 Thread Starter

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    What about running eventvwr.msc ?
     
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