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Solved: File Access Denied - You need permission to perform this action - Windows 7

Discussion in 'Windows 7' started by Satsumomo, Nov 20, 2010.

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  1. Satsumomo

    Satsumomo Thread Starter

    Joined:
    May 29, 2007
    Messages:
    260
    Hello everyone!

    I come here with a "bug" that is really really starting to cause problems.

    Firstly, I would like to direct you to this thread.

    I asked for help on another forum and well you can see what we went through, however they were not able to completely solve the problem.

    I've done some quick tests, and it has basically ended up being that whenever an exe file is involved, Windows will go crazy with permissions or something.

    The behaviour is pretty much that I try to delete a folder with exe files in it, and it will tell me that I do not have permission to do so. If I go inside the folder, I can delete the files no problem. Once they're gone, I can delete the folder.

    But other instances are that when I try to delete some files, the file will remain, but it won't be there, my computer will say that I need to specify the correct path. Then after a few minutes, the file will actually disappear.

    This has become quite a nuisance, because for example, I need to run Punkbuster so I can play some games. Punkbuster runs 2 services, PnkbstrA.exe and PnkbstrB.exe

    PnkbstrB.exe is created by PnkbstrA.exe when a game is launched and it's updated on-the-fly. This is a problem, since my system will then deny access to PnkbstrB.exe, so A can't delete/update or do anything to the file for a few minutes, and I'll just end up being kicked in-game because I don't have B.

    If I go into the Syswow64 folder, B is there, but you can't move, delete or do anything to it, because it's in the "process" of being deleted.

    This has only started happening since I formatted my computer. I used to run Win7 ultimate, and downgraded to Pro. No hardware changes at all.

    Help, help!
     
  2. DaveA

    DaveA Trusted Advisor Spam Fighter

    Joined:
    Nov 16, 1999
    Messages:
    16,077
    First Name:
    David
    Have you go to http://www.evenbalance.com/ and clicked on the game(s) that you are having issues with?

    The following is from above page.
     
  3. Satsumomo

    Satsumomo Thread Starter

    Joined:
    May 29, 2007
    Messages:
    260
    Yes, I have filed a ticket with them, but the problem really isn't within punkbuster, it's my system deleting files but these files remaining and not going away, and also me not being able to delete any folder that dares have an exe inside it.
     
  4. Satsumomo

    Satsumomo Thread Starter

    Joined:
    May 29, 2007
    Messages:
    260
    Here is a HJT log:


    Logfile of HijackThis v1.99.1
    Scan saved at 09:38:28 a.m., on 21/11/2010
    Platform: Unknown Windows (WinNT 6.01.3504)
    MSIE: Internet Explorer v8.00 (8.00.7600.16671)

    Running processes:
    C:\Windows\PixArt\PAC7302\Monitor.exe
    C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
    C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe
    C:\Users\Momo\AppData\Roaming\Dropbox\bin\Dropbox.exe
    C:\Program Files (x86)\RivaTuner\RivaTuner.exe
    C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    F:\Juegos\Fraps\fraps.exe
    C:\TEMP\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O4 - HKLM\..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files (x86)\DAEMON Tools Lite\DTLite.exe" -autorun
    O4 - Startup: Dropbox.lnk = Momo\AppData\Roaming\Dropbox\bin\Dropbox.exe
    O4 - Startup: Rainmeter.lnk = C:\Program Files\Rainmeter\Rainmeter.exe
    O8 - Extra context menu item: E&xportar a Microsoft Excel - res://C:\PROGRA~2\MICROS~3\Office12\EXCEL.EXE/3000
    O9 - Extra button: Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: &Enviar a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~2\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~3\Office12\REFIEBAR.DLL
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\bonjour\mdnsnsp.dll
    O11 - Options group: [INTERNATIONAL] International
    O13 - Gopher Prefix:
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files (x86)\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~2\WIC4A1~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~2\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Unknown owner - C:\Program Files (x86)\ANI\ANIWZCS2 Service\ANIWZCSdS.exe (file missing)
    O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30011 (AppHostSvc) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762## (Bonjour Service) - Apple Computer, Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: Intel(R) Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: lxeb_device - Unknown owner - C:\Windows\system32\lxebcoms.exe (file missing)
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: NMSAccess - Unknown owner - C:\Program Files (x86)\CDBurnerXP\NMSAccessU.exe
    O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDAgent.exe
    O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk10\PDEngine.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: ServiceLayer - Nokia - C:\Program Files (x86)\PC Connectivity Solution\ServiceLayer.exe
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
    O23 - Service: TeamViewer 5 (TeamViewer5) - Unknown owner - C:\Program Files (x86)\TeamViewer\Version5\TeamViewer_Service.exe" -service (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30003 (W3SVC) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @%windir%\system32\inetsrv\iisres.dll,-30001 (WAS) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe (file missing)

    End of log.
     
  5. Satsumomo

    Satsumomo Thread Starter

    Joined:
    May 29, 2007
    Messages:
    260
    Bumping this, I suppose not many people surf this site during the weekend :p
     
  6. Satsumomo

    Satsumomo Thread Starter

    Joined:
    May 29, 2007
    Messages:
    260
    I have found the solution.

    After messing around hours with account permissions, doing HJT logs in safe and normal mode and checking services, nothing worked. HJT on safe and normal mode were exactly the same, except for running processes. Running processes didn't help either.

    This pinpointed to a user permissions problem, but I had already done everything to fix this.

    Before formatting the computer, username was Momo, right now it was Momo. I created a Test account and voilá, everything worked perfectly, so I changed my username to Momo-2.

    It has been fixed. Finally.

    Solution: Change account username.
     
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