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Solved: file & printer sharing: vista & xp

Discussion in 'Networking' started by BravoRoc, Jun 16, 2010.

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  1. BravoRoc

    BravoRoc Thread Starter

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    So far I have tried everything I know of and a lot from other sources, but I have yet to be able to share either. I have been able to "see" the two (vista & xp) PCs in the work groups, also I see the files to share, but that is it.
    I am using a linksys wrt54g2 router in front of a ISP modem. No problems there.
    Can anyone there shed some light on this problem? Is there anything I can do besides returning to school for a degree? Help!!
    roc
     
  2. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Turn off any firewalls for debugging. If the firewall is the problem, you'll have to configure it to allow access to "trusted zone" addresses. Note that some firewalls must be completely uninstalled to stop them from affecting your networking.

    Hold the Windows key and press R, then type CMD to open a command prompt.

    In the command prompt window that opens, type type the following commands:

    PING each remote computer by IP address, and if successful, PING by name. Open a command prompt as described above and type.

    PING <ip address>
    or
    PING <computer name>

    Where:
    <ip address> - is the x.x.x.x IP address
    <computer name> - is the computer name

    A failure to PING is almost always a firewall configuration issue. Any failure to PING needs to be corrected before you go any farther.

    Note: You can obtain the IP address and computer name of a computer by opening a command prompt (DOS window) and typing IPCONFIG /ALL. This should work for any Windows version. The IPCONFIG /ALL display will provide a wealth of useful information for debugging your network connection.

    Check your Services are Started on all PCs:
    • COM+ Event System (for WZC issues)
    • Computer Browser
    • DHCP Client
    • DNS Client
    • Network Connections
    • Network Location Awareness
    • Remote Procedure Call (RPC)
    • Server
    • TCP/IP Netbios helper
    • Wireless Zero Configuration (XP wireless configurations)
    • WLAN AutoConfig (Vista wireless configurations)
    • Workstation

    Note: You can check the services in Control Panel, Administrative Tools, Services.

    All of these services should be started, and their startup type should be automatic.

    If a service is not running, open it's properties and check the dependencies. Check each of the dependencies and see which one is preventing the service from running. Checking the event log is also a good idea here, there may be clues to what is failing.


    All computers should be in the same workgroup for computer browsing to function properly. File & Print Sharing has to be enabled on any computer you wish to share files or printers from. You also need to actually share the resource in question from My Computer, right click on the drive/printer/folder, and select sharing.

    If you encounter difficulties accessing computers that are visible in Network Places (Network and Sharing Center in Vista), make sure the computer being accessed has an account with the same name/password as the system connecting to it uses to login. NOTE: Vista's default is to require a password on the account to enable file/print sharing.

    While the default NetBIOS setting is correct for normal network configurations, it's possible for it to be altered, and it costs nothing to make sure it's correct. NETBIOS over TCP/IP must be enabled for normal network browsing. You can open a command prompt as described above and type the following command: nbtstat -n. This will display the status of NetBIOS or indicate it's not configured.
     
  3. BravoRoc

    BravoRoc Thread Starter

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    Thanks John,
    I am some what new with this, so please before I start, I need to know what you mean when you say"hold windows key". I have a network key for the vista pc, but not the xp. I have norton 360 on both machines.
    I assume I will have to do so for both pcs?
    roc
     
  4. JohnWill

    JohnWill Retired Moderator

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    The Windows Key looks like this: [​IMG]
     
  5. BravoRoc

    BravoRoc Thread Starter

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    I didn't get that. Yhe vista windows key looks a lot like the network key. I have no idea as to where to find the key for the xp pc.
    I figured out the windows key, so I will get back to you with the results.
     
  6. JohnWill

    JohnWill Retired Moderator

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  7. BravoRoc

    BravoRoc Thread Starter

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    Please know, I do not appreciate your simple attempt to make me look stupid & ignorant. I asked for your help not your ridicule and insults. That is not customer service on any scale.
     
  8. JohnWill

    JohnWill Retired Moderator

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    I wasn't trying to make you look stupid, it was the only linkable Windows Key I found.

    I'll bow out and let someone else jump in since I've insulted you.
     
  9. BravoRoc

    BravoRoc Thread Starter

    Joined:
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    Messages:
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    May I ask that you do not bow out. I hold no hard feelings and the advice, short of that has been right on. I just never use the window key, but I can get to the command prompt easy enough.
    Apologies accepted and may I also offer my own apologies as well. May we now resume our challenges?
    So far I have gotten done all you requested in your last directive. The nbtstat-n as I checked for both seem to have worked fine; I saw no errors.
    Where do we go from here?
     
  10. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    77,606
    First Name:
    Terry
    Let's see if I understand this. In My Network Places (XP) and Network (Vista) you see the shared folders on the remote computer but when you try to access them you get "access denied"? At least one user account on each machine is password protected? You've un-installed any non-Windows firewall or security suite (which one(s), if any?)?

    If above is true please show for both computers (in case we can spot something subtle) ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following commands:

    nbtstat -n

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  11. BravoRoc

    BravoRoc Thread Starter

    Joined:
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    Messages:
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    Ok, here it is. The Vist pc shows all of the devices on the net. when I click on Network Places in XP all I see is the router.


    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\HP_Administrator>nbtstat -n

    Local Area Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []

    No names in cache

    Local Area Connection 4:
    Node IpAddress: [192.168.1.102] Scope Id: []

    NetBIOS Local Name Table

    Name Type Status
    ---------------------------------------------
    HOUSE <00> UNIQUE Registered
    HOUSE <20> UNIQUE Registered
    WORKGROUP HOUSE<00> GROUP Registered
    WORKGROUP HOUSE<1E> GROUP Registered
    WORKGROUP HOUSE<1D> UNIQUE Registered
    ..__MSBROWSE__.<01> GROUP Registered

    Wireless Network Connection:
    Node IpAddress: [0.0.0.0] Scope Id: []

    No names in cache

    C:\Documents and Settings\HP_Administrator>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : House
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-18-F3-57-4D-E7

    Ethernet adapter Local Area Connection 4:

    Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
    Description . . . . . . . . . . . : SMC2209USB/ETH 10/100 USB 2.0 Adapte
    r
    Physical Address. . . . . . . . . : 00-10-60-2C-0E-E0
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.102
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 68.87.74.166
    68.87.68.166
    Lease Obtained. . . . . . . . . . : Friday, June 18, 2010 6:12:32 AM
    Lease Expires . . . . . . . . . . : Saturday, June 19, 2010 6:12:32 AM

    Ethernet adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : USB Wireless 802.11 b/g Adaptor
    Physical Address. . . . . . . . . : 00-14-A5-BC-A2-71

    C:\Documents and Settings\HP_Administrator>ipconfig / all

    Error: unrecongnized or incomplete command line.

    USAGE:
    ipconfig [/? | /all | /renew [adapter] | /release [adapter] |
    /flushdns | /displaydns | /registerdns |
    /showclassid adapter |
    /setclassid adapter [classid] ]

    where
    adapter Connection name
    (wildcard characters * and ? allowed, see examples)

    Options:
    /? Display this help message
    /all Display full configuration information.
    /release Release the IP address for the specified adapter.
    /renew Renew the IP address for the specified adapter.
    /flushdns Purges the DNS Resolver cache.
    /registerdns Refreshes all DHCP leases and re-registers DNS names
    /displaydns Display the contents of the DNS Resolver Cache.
    /showclassid Displays all the dhcp class IDs allowed for adapter.
    /setclassid Modifies the dhcp class id.

    The default is to display only the IP address, subnet mask and
    default gateway for each adapter bound to TCP/IP.

    For Release and Renew, if no adapter name is specified, then the IP address
    leases for all adapters bound to TCP/IP will be released or renewed.

    For Setclassid, if no ClassId is specified, then the ClassId is removed.

    Examples:
    > ipconfig ... Show information.
    > ipconfig /all ... Show detailed information
    > ipconfig /renew ... renew all adapters
    > ipconfig /renew EL* ... renew any connection that has its
    name starting with EL
    > ipconfig /release *Con* ... release all matching connections,
    eg. "Local Area Connection 1" or
    "Local Area Connection 2"

    C:\Documents and Settings\HP_Administrator>
     
  12. JohnWill

    JohnWill Retired Moderator

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    Oct 19, 2002
    Messages:
    106,418
    It's IPCONFIG /ALL, there is no space between the / and the ALL
     
  13. BravoRoc

    BravoRoc Thread Starter

    Joined:
    Feb 16, 2009
    Messages:
    100
    I know that. Here it is again.

    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4213

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 7.0.5730.13

    6/18/2010 7:39:00 PM
    mbam-log-2010-06-18 (19-39-00).txt

    Scan type: Full scan (C:\|)
    Objects scanned: 232711
    Time elapsed: 47 minute(s), 26 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    C:\Program Files\Common Files\alg.exe (Trojan.Agent) -> Quarantined and deleted successfully.
     
  14. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    Try these simple tests.

    Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

    In the command prompt window that opens, type type the following commands one at a time, followed by the Enter key:

    NOTE: For the items below in red surrounded with < >, see comments below for the actual information content, they are value substitutions from the previous IPCONFIG command output! Do NOT type <computer_IP_address> into the command, that won't work. Also, the < and > in the text is to identify the parameters, they are also NOT used in the actual commands.

    Do NOT include the <> either, they're just to identify the values for substitution.

    IPCONFIG /ALL

    PING <computer_IP_address>

    PING <default_gateway_address>

    PING <dns_servers>

    PING 74.125.45.100

    PING yahoo.com

    Right click in the command window and choose Select All, then hit Enter to copy the contents to the clipboard.
    Paste the results in a message here.

    <computer_IP_address> - The IP Address of your computer, obtained from the IPCONFIG command above. (For Vista/Win7, the IPv4 Address)

    <default_gateway_address> - The IP address of the Default Gateway, obtained from the IPCONFIG command above.

    <dns_servers> - The IP address of the first (or only) address for DNS Servers, obtained from the IPCONFIG command above.


    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  15. BravoRoc

    BravoRoc Thread Starter

    Joined:
    Feb 16, 2009
    Messages:
    100
    Ok, here it is.

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\HP_Administrator>cd c:\

    C:\>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : House
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : Yes
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : hsd1.fl.comcast.net.

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
    Physical Address. . . . . . . . . : 00-18-F3-57-4D-E7

    Ethernet adapter Local Area Connection 4:

    Connection-specific DNS Suffix . : hsd1.fl.comcast.net.
    Description . . . . . . . . . . . : SMC2209USB/ETH 10/100 USB 2.0 Adapte
    r
    Physical Address. . . . . . . . . : 00-10-60-2C-0E-E0
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.102
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 68.87.74.166
    68.87.68.166
    Lease Obtained. . . . . . . . . . : Saturday, June 19, 2010 8:11:56 AM
    Lease Expires . . . . . . . . . . : Sunday, June 20, 2010 8:11:56 AM

    Ethernet adapter Wireless Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : USB Wireless 802.11 b/g Adaptor
    Physical Address. . . . . . . . . : 00-14-A5-BC-A2-71

    C:\>ping 192.168.1.102

    Pinging 192.168.1.102 with 32 bytes of data:

    Reply from 192.168.1.102: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.102: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.102: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.102: bytes=32 time<1ms TTL=64

    Ping statistics for 192.168.1.102:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:

    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms

    C:\>ping 68.87.74.166

    Pinging 68.87.74.166 with 32 bytes of data:

    Reply from 68.87.74.166: bytes=32 time=49ms TTL=52
    Reply from 68.87.74.166: bytes=32 time=47ms TTL=52
    Reply from 68.87.74.166: bytes=32 time=40ms TTL=52
    Reply from 68.87.74.166: bytes=32 time=48ms TTL=52

    Ping statistics for 68.87.74.166:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 40ms, Maximum = 49ms, Average = 46ms

    C:\>ping 74.125.45.100

    Pinging 74.125.45.100 with 32 bytes of data:

    Reply from 74.125.45.100: bytes=32 time=48ms TTL=50
    Reply from 74.125.45.100: bytes=32 time=39ms TTL=50
    Reply from 74.125.45.100: bytes=32 time=103ms TTL=50
    Reply from 74.125.45.100: bytes=32 time=178ms TTL=50

    Ping statistics for 74.125.45.100:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 39ms, Maximum = 178ms, Average = 92ms

    C:\>ping yahoo.com

    Pinging yahoo.com [98.137.149.56] with 32 bytes of data:

    Reply from 98.137.149.56: bytes=32 time=473ms TTL=49
    Reply from 98.137.149.56: bytes=32 time=533ms TTL=49
    Reply from 98.137.149.56: bytes=32 time=511ms TTL=49
    Reply from 98.137.149.56: bytes=32 time=543ms TTL=49

    Ping statistics for 98.137.149.56:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 473ms, Maximum = 543ms, Average = 515ms

    C:\>
     
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